John J Thompson Posted April 14, 2011 Share Posted April 14, 2011 A Belgian couple staying on site here in Spain have a Labrador that has had an accident. It fell down an open mine shaft and it took 3 days to get it out. Broken leg and dehydration. The vets treated it and it still needs another operation. We have just found out last night that the insurers have refused to pay for the treatment because the accident happened here in Spain and not in Belgium. They thought they were insured. Does your animal insurance cover you for accident treatment while abroad or just UK?. The authorites in Spain would not help as they considered it dangerous for the Bombaros (Firemen) so they had to get some local climbers to rescue the dog. Link to comment Share on other sites More sharing options...
CliveH Posted April 15, 2011 Share Posted April 15, 2011 Always a good idea to check and get the response in writing - preferably by an email as to what your cover is and where it applies. A phone conversation is not enough. Some call centres will tell you anything! As far as I am aware with UK based policies - ONLY IF YOU HAVE TOLD YOUR INSURER YOU ARE TAKING YOUR PET ABROAD will you be covered. And in the event of a claim - you should have this cover in writing. Link to comment Share on other sites More sharing options...
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