crob Posted October 25, 2016 Share Posted October 25, 2016 I may need some new arms for the overcab pull down bed in our Hymer. Our nearest Hymer dealer tells me that Hymer in Germany have told them that they do not stock parts for vehicles more than 10 years old!!! Are they really saying that they don't expect their motorhomes to last more than 10 years, or that they don't expect vehicles more than 10 years old to need new parts? Has anyone else come across this? Does anyone know where to get Hymer parts in the South Yorksire area? Link to comment Share on other sites More sharing options...
Thai Bry Posted October 25, 2016 Share Posted October 25, 2016 crob - 2016-10-25 11:41 AMI may need some new arms for the overcab pull down bed in our Hymer. Our nearest Hymer dealer tells me that Hymer in Germany have told them that they do not stock parts for vehicles more than 10 years old!!!Are they really saying that they don't expect their motorhomes to last more than 10 years, or that they don't expect vehicles more than 10 years old to need new parts?Has anyone else come across this? Does anyone know where to get Hymer parts in the South Yorksire area?I've not heard anything to confirm this, and would find it very unusual for Hymer.Have you tried Edgehill motorhomes in Mansfield?They have always been very helpful with me in the past. Link to comment Share on other sites More sharing options...
John52 Posted October 25, 2016 Share Posted October 25, 2016 I expect its dealers, rather than ther manufacturer, who do not want to stock parts for vehicles more than 10 years old in case they get left on the shelf. Link to comment Share on other sites More sharing options...
phalange Posted October 25, 2016 Share Posted October 25, 2016 Arms? do you mean gas struts? Link to comment Share on other sites More sharing options...
EJB Posted October 25, 2016 Share Posted October 25, 2016 Virtually every MH/Caravan manufacturer/dealer will not produce or stock 10 year old parts. That's normal business sense! The motor industry is much the same....and 2 million new cars are bought in the UK every year! Link to comment Share on other sites More sharing options...
KeithM Posted October 25, 2016 Share Posted October 25, 2016 crob - 2016-10-25 11:41 AM I may need some new arms for the overcab pull down bed in our Hymer. Our nearest Hymer dealer tells me that Hymer in Germany have told them that they do not stock parts for vehicles more than 10 years old!!! Are they really saying that they don't expect their motorhomes to last more than 10 years, or that they don't expect vehicles more than 10 years old to need new parts? Has anyone else come across this? Does anyone know where to get Hymer parts in the South Yorksire area? What they are saying is that it is not commercially viable to stock parts for vehicles older than 10 years. It is the same with all manufacturers of all goods, they decide when to stop maintaining a spares catalogue. Of course the part you need may not be made by Hymer and the item is still used elsewhere, so possibly a search for the item, may find it, even possibly cheaper than if it came from Hymer. Good luck in your search. :-) Link to comment Share on other sites More sharing options...
StuartO Posted October 25, 2016 Share Posted October 25, 2016 Given that the lifetime of motorhomes is longer than cars and that the model-life of Hymers is the best part of ten years, I would have thought that setting a ten year limit was a bit mean of Hymer. Most parts they buy in but Hymer keeps its cards close to its chest about where they are sourced and ties the supplier up with a contract banning direct sales, which doesn't help either. For example the model change of 2007 introduced new headlamps made by Hella which are unique to Hymer and very expensive to replac (like 900€ per lamp) and you cannot buy them from Hella. If Hymer stop stocking and supplying those prematurely it will leave a lot of people in difficulties if they get a stone chip. Hymer windscreen are also unique to Hymer and although Chinese knock-offs are apparently available they don't fit well and Hymer only stock-up with a batch of replacement windscreens when the last lot run out (I was told by a Windscreen specialist) so there can be long gaps in availability of supply for windscreen replacements. Not good. Link to comment Share on other sites More sharing options...
pepe63xnotuse Posted October 25, 2016 Share Posted October 25, 2016 Crob- If it is the gas struts that you're after, then I think it was these that I used when I replaced the struts on the French bed in our previous(non-Hymer) van- http://www.sgs-engineering.com/gas-struts/replace (although our struts did still had all of the appropriate info' on them) Link to comment Share on other sites More sharing options...
Will86 Posted October 25, 2016 Share Posted October 25, 2016 crob - 2016-10-25 11:41 AM Are they really saying that they don't expect their motorhomes to last more than 10 years, or that they don't expect vehicles more than 10 years old to need new parts? ? Its all about storage space and costs, both from the M/H labelled maker and all the suppliers. Link to comment Share on other sites More sharing options...
crob Posted October 25, 2016 Author Share Posted October 25, 2016 Not the struts, definitely the arms. So, if ANY part fails that's no longer available, the van's a load of scrap! I wish I'd known this when it was 9 years old! Thanks for your comments. Link to comment Share on other sites More sharing options...
andytw Posted October 25, 2016 Share Posted October 25, 2016 I would try and contact Hymer directly giving as much info as possible. i.e cut out the middle man. Link to comment Share on other sites More sharing options...
Will86 Posted October 25, 2016 Share Posted October 25, 2016 Describe an arm. Is it wood or metal. is it a straight object. Does it have a hole each end so it moves And why does yours need replacing Link to comment Share on other sites More sharing options...
Guest pelmetman Posted October 25, 2016 Share Posted October 25, 2016 crob - 2016-10-25 2:16 PM Not the struts, definitely the arms. So, if ANY part fails that's no longer available, the van's a load of scrap! I wish I'd known this when it was 9 years old! Thanks for your comments. If its just an arm?.....presumably articulated somehow, would not a local engineering firm be able to make one for you, if they have the old one as a pattern? :-S .......and probably cheaper than Hymer to :D ...... Link to comment Share on other sites More sharing options...
crob Posted October 25, 2016 Author Share Posted October 25, 2016 The arms are metal, some straight, some bent. Some have a joint that I have lubricated. 2 years ago when the struts were replaced I was told that the arms were quite worn. Don't know how or why. I can't see a local firm dealing with it - they seem quite complicated. Link to comment Share on other sites More sharing options...
starvin marvin Posted October 25, 2016 Share Posted October 25, 2016 Thai Bry - 2016-10-25 11:51 AM crob - 2016-10-25 11:41 AMI may need some new arms for the overcab pull down bed in our Hymer. Our nearest Hymer dealer tells me that Hymer in Germany have told them that they do not stock parts for vehicles more than 10 years old!!!Are they really saying that they don't expect their motorhomes to last more than 10 years, or that they don't expect vehicles more than 10 years old to need new parts?Has anyone else come across this? Does anyone know where to get Hymer parts in the South Yorksire area?I've not heard anything to confirm this, and would find it very unusual for Hymer.Have you tried Edgehill motorhomes in Mansfield?They have always been very helpful with me in the past. Edgehill in Mansfield Woodhouse has now closed. Link to comment Share on other sites More sharing options...
Will86 Posted October 25, 2016 Share Posted October 25, 2016 Crob You say you may need some new arms ... WHY Can you explain why the arms need replacing. You suggest their shape is complicated, Few things in life are complicated, each is different and can be overcome. Link to comment Share on other sites More sharing options...
pepe63xnotuse Posted October 25, 2016 Share Posted October 25, 2016 These were mentioned on another forum http://www.friendlyhippo.co.uk/hymerdirect/ (Source- http://forums.motorhomefacts.com/60-hymer-motorhomes/121647-hymer-drop-down-bed-parts.html I can't open the photo on that, link,as I'm not a member (and I wouldn't know if it was the same type of component anyway)..but if it is just the pivots or bushes that are causing the problem, can you not just look at replacing them? ....(HT bolts and nylon washers etc?) edit- Apologies, as I see that the link doesn't always lead straight to the post/thread in question (can they sometimes "time out"?) Link to comment Share on other sites More sharing options...
Brock Posted October 25, 2016 Share Posted October 25, 2016 Can't access the Friendly Hippo link tough I thought Hambilton Engineering [the formal name of the firm] based in Preston only supplies and fits, not supply. They are good at maintaining 'older' Hymers. Link to comment Share on other sites More sharing options...
Noody Posted October 25, 2016 Share Posted October 25, 2016 I'm buying parts for 2004 Burstner made by Hymer, yes, some are not available though this isn't Down to anything other than demand and availability. If demand on an item is high with availability scarce you will find huge gaps in availability together with inflated prices. Link to comment Share on other sites More sharing options...
747 Posted October 25, 2016 Share Posted October 25, 2016 Have you tried here? http://www.hymerinfo.com/index.php/parts Link to comment Share on other sites More sharing options...
snail Posted October 25, 2016 Share Posted October 25, 2016 Hi, have you tried Peter Hamilton engineering in Preston hymer specialist? Snail Link to comment Share on other sites More sharing options...
Noody Posted October 26, 2016 Share Posted October 26, 2016 I have this type of Hymer bed in my van and I quickly realised if I allowed it to bounce up and down the articulating arms would fail so I replaced the nitrogen rams with more powerful ones. Now you have to swing on it too pull it down. I think this may be just another case of a rattle not being fixed and I'm confident you'll be able to find replacements. If the holes are worn, it's fixable. Link to comment Share on other sites More sharing options...
hagrid Posted October 26, 2016 Share Posted October 26, 2016 StuartO - 2016-10-25 12:45 PMGiven that the lifetime of motorhomes is longer than cars and that the model-life of Hymers is the best part of ten years, I would have thought that setting a ten year limit was a bit mean of Hymer. Most parts they buy in but Hymer keeps its cards close to its chest about where they are sourced and ties the supplier up with a contract banning direct sales, which doesn't help either. For example the model change of 2007 introduced new headlamps made by Hella which are unique to Hymer and very expensive to replac (like 900€ per lamp) and you cannot buy them from Hella. If Hymer stop stocking and supplying those prematurely it will leave a lot of people in difficulties if they get a stone chip. Hymer windscreen are also unique to Hymer and although Chinese knock-offs are apparently available they don't fit well and Hymer only stock-up with a batch of replacement windscreens when the last lot run out (I was told by a Windscreen specialist) so there can be long gaps in availability of supply for windscreen replacements. Not good.Given that, Hymer windscreens are not exactly in mass demand, I doubt the source of the sub standard units is China, having had a "pattern" Screen fitted without my consent subsequently replaced with a genuine item, my enquiries point to a UK Hymer dealer who has sceens made in the uK. Hymer where very un impressed to find that such items existed. Link to comment Share on other sites More sharing options...
keninpalamos Posted October 27, 2016 Share Posted October 27, 2016 Brock - 2016-10-25 6:14 PM Can't access the Friendly Hippo link tough I thought Hambilton Engineering [the formal name of the firm] based in Preston only supplies and fits, not supply. They are good at maintaining 'older' Hymers. Good? they are brilliant! :-D Link to comment Share on other sites More sharing options...
Colin Leake Posted October 27, 2016 Share Posted October 27, 2016 Most things can be fixed one way or another, new pins or holes enlarged and bushes pushed in etc.. I'm lucky enough to have a small lathe which often comes in handy to fix things for myself, family or friends. I've got one of the very original Dyson vacuum cleaners. The plastic wheels wore out so I bored them out and fitted some old roller bearings I had laying about. I only use it in the garage but it's still going strong. Link to comment Share on other sites More sharing options...
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