robdav Posted March 7, 2019 Share Posted March 7, 2019 Hi A friend has bought a brand new panel van conversion (Pilote/Danbury Avenir 60TR) which has a Dometic RM5380 fridge. The fridge works on electric and will run on gas for 15 mins or so and then cuts out. I have tried the multiple switching on/off and that hasn't helped. I have tested the gas on the cooker hob and it works fine with no problem. The gas bottles (Gaslow) are full and the boiler works on gas. It only seems to be the fridge that has a problem on gas and only after a certain amount of time. I doubt it's the burner that needs cleaning as it''s brand new. Anyone any ideas? Thanks Rob Link to comment Share on other sites More sharing options...
Keithl Posted March 7, 2019 Share Posted March 7, 2019 Ideas? Yes! It's brand new so take it back to the dealer and let them sort it! If you start fiddling they could use it as an excuse to refuse a warranty claim. Keith. Link to comment Share on other sites More sharing options...
Derek Uzzell Posted March 8, 2019 Share Posted March 8, 2019 I echo Keith’s advice. Rob has carried out logical (and ‘harmless’) trouble-shooting checks that have not provided any conclusive diagnosis as to where the problem lies. As will be seen from the following link, a RM5380 fridge ain’t cheap https://www.dometic.com/en-gb/uk/products/food-and-beverage/mobile-refrigeration/fridges/dometic-rm-5380-_-44191 and it’s the vendor’s responsibility to ensure that the appliance functions properly. The gas side of modern 3-way fridges does not involve a pilot-light, and the gas-burner turns on and off automatically. It sounds like the RM5380’s gas-burner may be turning off but failing to relight when it should, which might indicate an electrical fault. That’s just a guess though as the problem needs to be addressed professionally. Link to comment Share on other sites More sharing options...
robdav Posted March 8, 2019 Author Share Posted March 8, 2019 HI Keith/Derek Totally agree, need the dealer to sort it. Just very annoying. Cheers Rob Link to comment Share on other sites More sharing options...
monique.hubrechtsgm Posted March 8, 2019 Share Posted March 8, 2019 Did you hear the flickering- click sound at the lower outside air vent grille Where you can feel the heat of the gas burner. Or nothing happens there, than a electric fault. Does it run on 230 volt and 12 Volt. Link to comment Share on other sites More sharing options...
robdav Posted March 11, 2019 Author Share Posted March 11, 2019 Update - the dealer couldn't resolve the problem so they have swapped out the fridge this morning so fingers crossed it remains lit. Link to comment Share on other sites More sharing options...
robdav Posted March 30, 2019 Author Share Posted March 30, 2019 robdav - 2019-03-11 3:55 PM Update - the dealer couldn't resolve the problem so they have swapped out the fridge this morning so fingers crossed it remains lit. Thought I would update on this. Swapping the fridge out did not resolve the issue. Doemtic admitted a faulty batch of burners in recent fridges of this type and I guess possibly others. Symptoms - fridge runs on gas but only for a varying period of time (sometimes days, sometimes hours or minutes) before going out. Link to comment Share on other sites More sharing options...
Mickt Posted March 31, 2019 Share Posted March 31, 2019 Keep on at dealer till it is sorted Link to comment Share on other sites More sharing options...
Keithl Posted March 31, 2019 Share Posted March 31, 2019 Rob, I appreciate you are awaiting a decision on the 'faulty burners', but has anyone actually checked the gas pressure at the fridge? The 30 mbar regulator pressure is actually less than half of one psi. Think of you car tyres at around 30 psi and that should put it into context. So any fluctuation form 30 mbar can have a HUGE effect on operation. Keith. Link to comment Share on other sites More sharing options...
robdav Posted March 31, 2019 Author Share Posted March 31, 2019 Keithl - 2019-03-31 12:52 PM Rob, I appreciate you are awaiting a decision on the 'faulty burners', but has anyone actually checked the gas pressure at the fridge? The 30 mbar regulator pressure is actually less than half of one psi. Think of you car tyres at around 30 psi and that should put it into context. So any fluctuation form 30 mbar can have a HUGE effect on operation. Keith. More than one fridge more than one gas supply tried by the dealer. Link to comment Share on other sites More sharing options...
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