mids Posted May 25, 2020 Share Posted May 25, 2020 Hi went into motorhome today to turn on control panel to find a ot was blank normally just touch the screen and it comes on any ideas anyone. Did turn off power at the psu for 30 seconds then back on put nothing. Been working fine since lockdown Link to comment Share on other sites More sharing options...
Keithl Posted May 25, 2020 Share Posted May 25, 2020 It sounds like your leisure battery is totally flat. Can you measure its voltage at the battery terminals with a multimeter? Keith. Link to comment Share on other sites More sharing options...
mids Posted May 25, 2020 Author Share Posted May 25, 2020 Dont think it's a flat battery monitor on phone says13.6 volt Step working central locking outside light large lights around top of cupboards control panel turns water pump on shows water levels inside lights. No e of this works when Connected to mains Link to comment Share on other sites More sharing options...
Keithl Posted May 25, 2020 Share Posted May 25, 2020 Try removing the panel from the wall then unplugging the control cable for a few seconds before reconnecting. This is the typical Sargent reset procedure. Keith. Link to comment Share on other sites More sharing options...
mids Posted May 26, 2020 Author Share Posted May 26, 2020 Hi to everyone out there with a autosleeper 2019. Still got a blank screen on the control panel. I would like answer to another question regarding the psu unit. When on hook up the green charger light is lit when disconnected it goes off. As I have a problem with control panel could anyone check theres to see whether it should stay gree when not connected to mains.as I thought it did so it shows the solar panel charging batteries Link to comment Share on other sites More sharing options...
buddy Posted May 27, 2020 Share Posted May 27, 2020 According to the user manual shown on the Sargent electrical website for their EC700 system the green light shows when the charger is switched on when on EHU ,and should go off when disconnected from EHU it is not linked to the seperate solar system which has its own settings. If disconnecting the display for a while, as suggested, has not worked you could try customer services at Sargent Electrical who are normally very helpful and may have the answer. Link to comment Share on other sites More sharing options...
charleydog Posted May 27, 2020 Share Posted May 27, 2020 I had the same problem in our Warwick xl 2019.I am afraid it will mean a new panel from your dealer.Also a software update may also be required. had no more problems since, there has been an issue with these,And as stated above,the green charging indicator only operates on hook up, Link to comment Share on other sites More sharing options...
Keithl Posted May 27, 2020 Share Posted May 27, 2020 charleydog - 2020-05-27 7:18 PM I had the same problem in our Warwick xl 2019.I am afraid it will mean a new panel from your dealer.Also a software update may also be required. Was that covered under warranty? Keith. Link to comment Share on other sites More sharing options...
mids Posted May 28, 2020 Author Share Posted May 28, 2020 Yes dealer is submitting a warranty ciam to Sargent when they both open on the 1st june. Dealership dealt with the issue as they were there setting up for the new way of working!!. Link to comment Share on other sites More sharing options...
John Adolpho Posted January 3, 2023 Share Posted January 3, 2023 Can someone advise me as to where I can buy a replacement Sargent EC 700 unit? Link to comment Share on other sites More sharing options...
Keithl Posted January 3, 2023 Share Posted January 3, 2023 41 minutes ago, John Adolpho said: Can someone advise me as to where I can buy a replacement Sargent EC 700 unit? Hi John, You can buy one directly from Sargent https://sargentltd.co.uk/shop/product/ec700-power-supply-unit/260 but they also offer a repair service https://sargentltd.co.uk/shop/product/power-supply-unit-fixed-price-repair/238 or other places like Apuljack may also repair them. Keith. Link to comment Share on other sites More sharing options...
david lloyd Posted January 3, 2023 Share Posted January 3, 2023 Apuljack Electronics also a repair service on Sargent units. Link to comment Share on other sites More sharing options...
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