jumpstart Posted February 15, 2021 Share Posted February 15, 2021 I was concerned that as my first service date is 8th March, what happens if I cannot get it serviced within the 30 days after the due date. Government guidelines are that it is not essential travel even though service garages are open. Two Peugeot dealers told me they are servicing anyone, and one told me it’s only essential workers at present , but it would not affect the warranty if I went past the 30 days. Link to comment Share on other sites More sharing options...
Brian Kirby Posted February 15, 2021 Share Posted February 15, 2021 I suggest you contact Peugeot directly by e-mail and obtain their guidance. It is their warranty, not the dealer's, and only Peugeot can dictate its interpretation for present circumstances. Link to comment Share on other sites More sharing options...
Derek Uzzell Posted February 15, 2021 Share Posted February 15, 2021 These links should help - but it would be best to check with Peugeot what the present situation is. https://peugeot.my-customerportal.com/peugeot/s/article/40132?language=en_GB https://www.arbury.co.uk/news/news-peugeot-covid-19 Link to comment Share on other sites More sharing options...
Don636 Posted February 15, 2021 Share Posted February 15, 2021 As far as I am aware garages are open and can carry out routine services and MOTs and my van Is booked in next week. I have already had one of my cars serviced in January, no problem. My local garage is only a few miles away and I don’t foresee a problem. I would not, however, travel a long distance to have a habitation service carried out. Link to comment Share on other sites More sharing options...
jumpstart Posted February 15, 2021 Author Share Posted February 15, 2021 Thanks Derek I think your two links make it clear that it can be extended 3 months. Link to comment Share on other sites More sharing options...
747 Posted February 15, 2021 Share Posted February 15, 2021 You can have a service done at any garage as long as they use OEM parts. Link to comment Share on other sites More sharing options...
jumpstart Posted February 16, 2021 Author Share Posted February 16, 2021 747 - 2021-02-15 5:25 PM You can have a service done at any garage as long as they use OEM parts. Good point hadn’t thought of that. Link to comment Share on other sites More sharing options...
ColinM50 Posted February 16, 2021 Share Posted February 16, 2021 We have a Peugeot dealer within a mile and every year they send me a reminder, and just for the fun of it, I book my M/H in for MoT and service, then on the day before they call to check the size and tell me it won't fit on their ramp - too high and too long. So I then buy the parts needed from them and get a local garage to do the service. Peugeot seem happy with that though not had an issue where I've needed to claim on warranty. Their little darling mechanics aren't allowed to sit on the ground or lay under the M/H*-) I know that manufacturers cannot limit warranty work to their own service providers and as long as genuine parts are used, have to provide the warranty Link to comment Share on other sites More sharing options...
Brian Kirby Posted February 16, 2021 Share Posted February 16, 2021 ColinM50 - 2021-02-16 1:33 PM.................I know that manufacturers cannot limit warranty work to their own service providers and as long as genuine parts are used, have to provide the warranty Are you sure about this? I have always understood that manufacturers' warranty work can only be carried out by authorised repairers. It is usually a stated condition of the warranty. Could you say where this information came from, please? Link to comment Share on other sites More sharing options...
Hans Posted February 16, 2021 Share Posted February 16, 2021 .Nonsens. has nothing to do whit just OEM parts. Link to comment Share on other sites More sharing options...
jumpstart Posted February 17, 2021 Author Share Posted February 17, 2021 Brian Kirby - 2021-02-16 2:16 PM ColinM50 - 2021-02-16 1:33 PM.................I know that manufacturers cannot limit warranty work to their own service providers and as long as genuine parts are used, have to provide the warranty Are you sure about this? I have always understood that manufacturers' warranty work can only be carried out by authorised repairers. It is usually a stated condition of the warranty. Could you say where this information came from, please? Brian all I’m looking at having to be done Is the 1st service and as far as I can see I can take it to any service garage and as long as they use recommended oil,filter etc it shouldn’t affect the warantee. Link to comment Share on other sites More sharing options...
Den Posted February 17, 2021 Share Posted February 17, 2021 We had to take my wife’s car into BMW for a drive train fault. They told me this was a good reason to travel. Some customers have been asking them to repair squeaks. This they won’t do. Service work is ok and good reason to travel. I always take all our vehicles to our local garage, which must be VAT registered and EU approved parts are used. All my commercial vehicles over the last 28 years have still received warranty work without problem. These being. Ford. Renault. BMW. Fiat and Mercedes. Link to comment Share on other sites More sharing options...
Derek Uzzell Posted February 17, 2021 Share Posted February 17, 2021 Under-warranty REPAIRS will normally need to be carried out by an agent of the manufacturer of the vehicle (Peugeot in this instance). Servicing within the warranty period may be performed by an 'independent' garage, but if (say) a non-Peugeot agent services jumpstart's Boxer and there are any specialised tasks that would have been performed by a Peugeot agent (eg. non-safety-recall software revisions) it's to be expected that the garage will not be in a position to carry out those tasks. I'm guessing that most buyers of a new motorhome - however technically skilled they may be - will choose to have the major under-warranty service (at 2 years for a recent Boxer) performed by a main agent rather than by an independent garage. After that - when the warranty is no longer in force - they might choose to use an independent garage or DIY the servicing themselves. There should be nothing mysterious about a new vehicle's warranty. Fiat provided a warranty/servicing booklet for my 2015 Ducato and the warranty's terms and conditions are clearly stated in that booklet, as are the potential pitfalls of having unsatisfactory repairs/servicing carried out by workshops not authorised by Fiat to do such work. (I presume Peugeot provides a similar booklet for Boxers.) Link to comment Share on other sites More sharing options...
Brian Kirby Posted February 17, 2021 Share Posted February 17, 2021 jumpstart - 2021-02-17 8:49 AM Brian Kirby - 2021-02-16 2:16 PM ColinM50 - 2021-02-16 1:33 PM.................I know that manufacturers cannot limit warranty work to their own service providers and as long as genuine parts are used, have to provide the warranty Are you sure about this? I have always understood that manufacturers' warranty work can only be carried out by authorised repairers. It is usually a stated condition of the warranty. Could you say where this information came from, please? Brian all I’m looking at having to be done Is the 1st service and as far as I can see I can take it to any service garage and as long as they use recommended oil, filter etc it shouldn’t affect the warantee. The string is headed "Warranty", so I assumed your interest was that if a fault was discovered during servicing that could be rectified under warranty, it would be. Where the service is carried out isn't the problem, just what happens if there is a fault, or if there is any kind of recall applicable to the van (only those that are safety related are published, the others are notified to be fixed during service) so a non-authorised garage would be unlikely to know of, or be able to install, any such work. Personally, I have always worked on the basis that the last scheduled service within the warranty period is best carried out in a manufacturer's authorised workshop. If a fault arises within the warranty period, and the vehicle wasn't serviced in an authorised workshop, the possibility of the fault being due to incorrect service work/materials is liable to arise, and someone then has to show why that is not the case. I accept it is a low risk, but why risk the faff for the sake of just one service? Once the vehicle is out of warranty, it can be serviced by any competent workshop without potential knock-on complications. I didn't see Derek's post above until after I'd posted. Apologies for repeating exactly the same thing! :-D Link to comment Share on other sites More sharing options...
PhilnShaz Posted February 18, 2021 Share Posted February 18, 2021 I have been looking at my nearest Peugeot dealers as my 1st service is also due in March. The problem is that they all charge differently. There is a service charge of between £175 and £254 to start with, then they all charge separately for the following:- Fuel Filter, between £66 and £82 Pollen Filter, between £60 and £82 Air Filter, between £44 and £50 and Brake Fluid at £60 My question to them is why do they list these items separately and not in the general service cost, and do you really need these all doing on an annual rather than mileage basis. Further to that I have never had my brake fluid changed in a vehicle which was under 5 years old, according to the manufacturers service request so why is that listed? Will not doing any of these separate items invalidate the warranty? Phil Link to comment Share on other sites More sharing options...
jumpstart Posted February 18, 2021 Author Share Posted February 18, 2021 I are been quoted £354 incl, for a main dealer Peugeot 1st service. As I understand it it’s oil change and oil filter replace and top up other fluids. Link to comment Share on other sites More sharing options...
Brian Kirby Posted February 18, 2021 Share Posted February 18, 2021 PhilnShaz - 2021-02-18 11:19 AM I have been looking at my nearest Peugeot dealers as my 1st service is also due in March. The problem is that they all charge differently. There is a service charge of between £175 and £254 to start with, then they all charge separately for the following:- Fuel Filter, between £66 and £82 Pollen Filter, between £60 and £82 Air Filter, between £44 and £50 and Brake Fluid at £60 My question to them is why do they list these items separately and not in the general service cost, and do you really need these all doing on an annual rather than mileage basis. Further to that I have never had my brake fluid changed in a vehicle which was under 5 years old, according to the manufacturers service request so why is that listed? Will not doing any of these separate items invalidate the warranty? Phil I'm not familiar with Peugeot documentation, but Fiat provides a "service" book which, apart from having pages to be stamped as each service is completed, gives a full description of the work and parts required at each service interval, with some variation dependant on mileage actually covered. Doesn't Peugeot do similar? Link to comment Share on other sites More sharing options...
PhilnShaz Posted February 23, 2021 Share Posted February 23, 2021 Maybe it's just me, but I have a Warranty and Maintenance Record book which includes pages for stamping for routine service and also Anti-perforation Contractual Warranty Inspections, but I have no list of items to carry out at each service interval as I have had with some of my cars in the past. I haven't seen anything on their website either, might just be me, not very tech savvy. Link to comment Share on other sites More sharing options...
Brian Kirby Posted February 23, 2021 Share Posted February 23, 2021 PhilnShaz - 2021-02-23 10:04 AM Maybe it's just me, but I have a Warranty and Maintenance Record book which includes pages for stamping for routine service and also Anti-perforation Contractual Warranty Inspections, but I have no list of items to carry out at each service interval as I have had with some of my cars in the past. I haven't seen anything on their website either, might just be me, not very tech savvy. My mistake - wrong book! :-) It is in the (Fiat) Owner's Handbook, under "Scheduled Servicing", "Service schedule". Peugeot not similar? Link to comment Share on other sites More sharing options...
PhilnShaz Posted February 24, 2021 Share Posted February 24, 2021 Brian Kirby - 2021-02-23 12:02 PM My mistake - wrong book! :-) It is in the (Fiat) Owner's Handbook, under "Scheduled Servicing", "Service schedule". Peugeot not similar? No, not in mine. Thanks for your replies. Phil. Link to comment Share on other sites More sharing options...
Derek Uzzell Posted February 24, 2021 Share Posted February 24, 2021 Phil This January 2020 forum discussion related to Peugeot Boxer servicing https://forums.outandaboutlive.co.uk/forums/Motorhomes/Motorhome-Matters/Motorhhome-servicing/54181/ Within that thread forum-member Steve928 provided an image of a Peugeot Service Schedule document for a Boxer 3 and I’ve attached a chunk of this below. A service should be expected to comprise an oil + oil-fiter change, a load of checks, plus replacement of certain items depending on the vehicle’s milage, the frequency (in years) and the type of usage. So - for the 1st service of a recent Boxer at 2 years - in addition to the oil/filter change and all the checks, apparently the brake fluid and passenger compartment (pollen) filter should be replaced, but not air and fuel filters. The cost of new brake fluid won’t be huge, but some labour time (and expertise) would be involved. A £60 quote may not be unusual. The cost of a good quality pollen filter (bought online) could be £5-£20, but fitting it isn’t much fun and the time taken would depend on whether the Boxer has a central 2-bottle holder or the big hinge-down storage unit. (Nowadays I could probably do it in 20 minutes if I really got a move on.) It should not be a particularly challenging DIY task - though practice makes perfect - and was discussed here in 2018. https://forums.outandaboutlive.co.uk/forums/Motorhomes/Motorhome-Matters/X290-pollen-filter-change/50031/ If you wanted to save some money, do the pollen filter swap yourself. (if you haven’t driven your motorhome much since you bought it, the original pollen filter will almost certailny still be OK, but you’d need to get it out to confirm this.) Link to comment Share on other sites More sharing options...
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