nackle Posted August 16, 2007 Share Posted August 16, 2007 does anyone know ther policy on faulty tents. if you havd a faulty tent would you be happy with them to hold on to your money for 4-5 weeks while they sent it back to the manufacturer .or would you be entitled to a refund of swop Link to comment Share on other sites More sharing options...
Mel B Posted August 17, 2007 Share Posted August 17, 2007 If it was brand new and you'd only just got it I'd insist on a refund or a replacement immediately for another new one. If you've had it a while then I'm afraid you'll have to let them fix it. Same as most things I'm afraid. Link to comment Share on other sites More sharing options...
nackle Posted August 18, 2007 Author Share Posted August 18, 2007 Thanks Mel B for the reply. iv had two outwells this year and both of them came in the box.one in store and one on line .The faulty one was just in its bags and it could be it was not brand new, but a return Link to comment Share on other sites More sharing options...
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