Guest lynne Posted September 4, 2005 Share Posted September 4, 2005 We have just returned from camping trip to france in our new Montana 12, spacy, watertight and bugproof great except it rained once there but we have since found specks of rust on joints of brown steel poles, has anyone else had this problem and what are we to do about it please. Link to comment Share on other sites More sharing options...
Guest Graham Posted September 4, 2005 Share Posted September 4, 2005 Hi Thinking of buying a Montana 12 myself, looking through various forums i've seen a lot mentioning the poles on Outwell tents! Will ask a few questions on other forums and if I get any response I will let you know Cheers Link to comment Share on other sites More sharing options...
Guest marie proctor Posted October 17, 2005 Share Posted October 17, 2005 go directly to the uk rep from outwell contact him by e-mail and he will send you out new poles free of charge there have been a few problems i have a monty 6 no problems as yet but mine came with silver poles and i contacted them for the newer brown poles customer service is great hears the email mj@oase-outdoors.com hope that is helpfull marie p Link to comment Share on other sites More sharing options...
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