caggsie Posted January 19, 2009 Share Posted January 19, 2009 Earlier last year someone gave me the contact of Katrina in gemany, dethleffs. I'd kept all correspondence but my computer needed a new hard drive and all was lost. I can't remember whether it was a PM or in a thread. If anyone has it could you please PM me with details. I'd be gratefuk for the British contact also(steve I think it is) I need to enquire about getting a section of skirt that has a hole and cracked. I have tried a search to no avail. regards Karen Link to comment Share on other sites More sharing options...
brom Posted January 19, 2009 Share Posted January 19, 2009 Hi I suspect it's kathrin.straubinger@dethleffs.de, but if not, try dethleffsowners@googlemail.com - they will be able to help you. Good luck Brom Link to comment Share on other sites More sharing options...
caggsie Posted January 19, 2009 Author Share Posted January 19, 2009 Thanks for that Brom. Was it you who told me last year? regards Karen Link to comment Share on other sites More sharing options...
brom Posted January 19, 2009 Share Posted January 19, 2009 You're welcome. Don't think it was me who told you - I got it via the owners' club in September. The other contact you want might be Steve at Leisure Times Service Department - a touring caravan centre in the Midlands - I don't have his phone or e-mail number to hand, but again, the owners' club will advise. Brom Link to comment Share on other sites More sharing options...
bonnie ken Posted January 19, 2009 Share Posted January 19, 2009 Further to the reply from Brom you should find Kathrin will help as I had one or two queries when I bought my Dethleffs I6611 in 2007 and she was extremely helpful and prompt. Great service! Ken Link to comment Share on other sites More sharing options...
caggsie Posted January 20, 2009 Author Share Posted January 20, 2009 Thanks both. I'd previously been in contact with her regarding warranty issues and yes she was excellent. Unfortunately I had to replace my hardrive just before xmas and lost all data. I have emailed her to see if she could source a replacement. Kind regards Karen Link to comment Share on other sites More sharing options...
caggsie Posted January 21, 2009 Author Share Posted January 21, 2009 Just to update. Katrin replied today with a possible source with diagram and suggestion of which part I will need. Fab service can't be faulted. Thanks for all replies regards Karen Link to comment Share on other sites More sharing options...
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