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Beware if you use ebay...


J9withdogs

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It's not all bad, Roy.

 

I buy & sell regularly on Ebay.

 

I sold a 35mm camera lens last week to a bloke in Hong Kong - no problems with payment and it arrived there within 4 days of posting!

 

You just need to be aware of what can go wrong, the same as anything else in the world today.

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Guest peter
Another one is people paying with Paypal and getting the goods, they then tell Paypal that nothing has arrived. Paypal then take the money out of your account and return it to the buyer, so he gets the goods for free.
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peter - 2009-03-28 10:54 PM

 

Another one is people paying with Paypal and getting the goods, they then tell Paypal that nothing has arrived. Paypal then take the money out of your account and return it to the buyer, so he gets the goods for free.

 

Peter in that case the seller can claim from the Post Office but how do you know that people do this? I had a problem with something I bought on Ebay at Christmas. It was china and arrived in the tiniest of pieces, nothing survived, but the seller refused to claim from the Post Office. I appealled to PayPal and they investigated but certainly tried to contact the seller for their side of the story. Eventually PayPal decided that the seller was at fault and refunded everything. Even recorded delivery can be tracked now so I'm not sure how people can claim not to have received the item if they have.

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One of my credit cards suddenly had a £30 O2 phone top up appear. I only spotted it as it was a card that I hardly ever use and none of us have an O2 pay as you go phone.

 

The card admin was very good and we have reported it as a fraud via them to the police (they sent all the forms etc.) and our £30 refunded and a new card issued.

 

So cannot fault the card people one the problem was identified - but I am truly mystified as to how they got my card details as I hardly ever use it.

 

Which is good apparently because tracing where they got the details should be easier. They warned me to be on the lookout as this is happening a lot and it is usually small amounts that you do not usually notice.

 

Another case recently was where a client of ours got a phone call one Saturday afternoon from his card provider asking if he was placing online bets. He said no and they told him that someone was and closed that account. Again he got all his money refunded but he has no idea where they got the info as he like me is VERY careful to shred all paperwork pertaining.

 

I wonder if some of these lost data streams we hear about are now getting out into the criminal population.

 

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Clive,

 

Exactly the same thing happened to my wife. She was checking her bank statement and noticed a £30 payment to O2. She queried this first with O2 but it was a bit of a long winded process, she decided to go via her bank and whilst they were checking they also noticed another payment to O2 for £30 a month earlier. They cancelled the card immediately and sent a new one as well as refunding the £60.

 

There are lots of ways that your credit card details can be obtained both Online and off. Lots of people use online shopping and although the most reputable sites are reasonably secure, nothing in this electronic environment is totally secure irrespective of what you may be told. If you use your credit card at Restaurants or other retailers you should ensure that your card is never taken out of your sight as it is easy for someone to take a note of your card number and the security number on the back.

 

I have used Paypal on several occasions with absolutely no problems.

 

If using the Internet never walk away and leave the link open, even if you are only popping out to make yourself a coffee. If you leave the portal open then hackers can get in to your system, very, very easily. There are Password crackers readily available to purchase on the Internet and no matter how clever you think that you have been in deciding on your Password, these software programmes will crack your password in seconds, and I mean seconds !

 

Modern technology is without doubt fantastic, but maintaining privacy and security can be a nightmare. How much information do individuals put on to web sites without thinking, Names, Addresses, Phone Numbers, Email Addresses, Dates of Birth, Credit Card account numbers and so on and so on. Once it is on the world wibe web it is no longer private information.

 

Everything comes at a price, the convenience of modern technology is no exception.

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My hubby got a call about a month ago from our new bank asking if he had or had given anyone in Leeds authority to use his debit card to purchase something for £300 - on line we believe. Nope he hadn't!!! He never uses his debit card on line. Fortunately they didn't manage to get it, I assume because they were not using the correct pin number, but it had been flagged up as suspicious. Whilst it was good that this was spotted, unfortunately it then meant that they cancelled his card and the internet access for the account so he couldn't actually get on line to see if there was anything untoward with the account ... and he couldn't get at the money either!

 

The bad part was that it took 10 days - yes 10 days for a new card to arrive, then a further 10 days before his pin arrived ... then another 10 days for his new ruddy internet access info to come through ... that's 20 days before he could withdraw cash and 30 days of not being able to see what was going on with the account!!! The only way to find out was to ring up and check over the phone ... if we had been in need of the cash we would've been up the creek unless we visited them in person to make a withdrawal that way! What they also failed to tell us was that, even though they'd suspended my husband's access etc, mine would still have worked (we have a joint account) so their suspension of the access only actually meant his was out of action. Fortunately we had money in our old bank account so were able to use that when needed ... they didn't seem to appreciate that if we hadn't had funds available to us elsewhere, our being without access (as we thought) to the account for 30 days could've had disasterous consequences ... we're seriously considering changing banks again ....

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RoyH - 2009-03-28 8:31 PM It seems like every other week you read of some scam or another involving e bay. It's beyond me why anybody uses it, it would be the last place I'd get involved with.

Oh thank God, another fellow believer lol I don't use them, and I do NOT believe e-Bay are concerned, if they were they would do something. How can you have a system that is constantly being invaded and scammed and with customers loosing money. No one knows where e-Bay are, they don't answer their e-mails and they behave like typical modern day businesses, To hell with them say I.

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J9withdogs - 2009-03-28 8:39 PM You just need to be aware of what can go wrong, the same as anything else in the world today.

Sorry but you are saying that you J9withdogs are as a customer supposed to be constantly monitoring all the forums that report these scams, reading the papers, listening to news reports, reading e-mails from e-Bay (assuming they ever send any out)

To do this effectively must occupy several hours per week, what hourly rate do 'back charge' to e-Bay ?? No the reality is you're an unpaid employee of e-Bay, doing the things that they should be doing, and you are making a little profit on the things you sell while they are making millions - Sorry it just doesn't seem right to me. 

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Losos - 2009-03-31 5:40 PM
J9withdogs - 2009-03-28 8:39 PM You just need to be aware of what can go wrong, the same as anything else in the world today.

Sorry but you are saying that you J9withdogs are as a customer supposed to be constantly monitoring all the forums that report these scams, reading the papers, listening to news reports, reading e-mails from e-Bay (assuming they ever send any out)

To do this effectively must occupy several hours per week, what hourly rate do 'back charge' to e-Bay ?? No the reality is you're an unpaid employee of e-Bay, doing the things that they should be doing, and you are making a little profit on the things you sell while they are making millions - Sorry it just doesn't seem right to me. 

Very valid points.However I do a fair bit of buying and selling on ebay, and knowing the potential pitfalls helps me to do it as safely as I can.If I come across a problem that I think, by advertising it on here, will allow others to do likewise, I will share it.Each to his own, I say.
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I cannot understand why e-bay now makes bidders identities private and I am reluctant to bid when this happens.

E-bay says it is to protect the bidders from unwanted e-mails, but to my mind it is a charter for fraud.

In the past I have been able to check who I am bidding against but now it is impossible. On more than one occasion I have realised I was bidding against a close associate of the seller and have discontinued my interest.

The item has then appeared for sale again having been "sold" to the sellers friend.

E-bay do not seem interested although they do state that they will suspend anyone caught doing this, but, as these suspensions are not published what help is this to the genuine e-buyer. Now it is impossible to run even a basic check.

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J9withdogs - 2009-03-31 6:58 PM If I come across a problem that I think, by advertising it on here, will allow others to do likewise, I will share it. Each to his own, I say.

That is highly commendable of you and even if it only takes a few minutes to do so it's still your time (which might have been better spent doing something else)

It's nice to help people especially if they are of like mind but I still feel it would be a better world if the big guys (like e-Bay) were as concerned for their customers as you are for all on this forum.

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I use Ebay intermittently, recently I have purchased a new PC with a pretty high end spec for a very reasonable price, 11metres of fabric for trimming out the new camper and a few bits 'n' bobs. You have to be sensible and check as much as you can about the seller, check out their feedback, not just the scores but the comments people have made. The company I got the PC from had just over a dozen negative feedbacks with comments ranging from "slow to resolve a problem" to "bunch of con artists, don't touch them" but they had over 1100 positive feedbacks in the last month alone so I went for it. PC arrived with the wrong memory configuration, should have had 8GB but only had 2GB. Phoned them yesterday then emailed them proof of the error. This morning I had an email back saying they will send me the missing memory immediately, that's pretty good service I reckon.

 

As with everything its "buyer beware", just a bit more so with anything online.

 

D.

 

 

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If it wasn't for Ebay I wouldn't be sitting here right now. I started selling on Ebay and did very nicely, so nicely that Andy gave up his job and joined me. We now run 2 sites on there, a shop and a web site.

 

It is a shame that all we hear is the terrible things that happen on there and what con merchants all the sellers are, suprising what a successful company it is considering how many thieves and rougues there are working on there.

 

I think if you look there maybe a few more success stories than horror stories. But then the newspapers and media may be right as usual.

 

The hidden bidders list does seem a little over the top but I can see their reasons as some sellers were just going around looking at the things they sold then emailing all the loosing bidders, now they can't. How would you know just by someones screen name wether they were best friends with the seller, or were you going by their location.

 

Happy bidding to those who do!!

Mandy

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Hi Mandy and Pete,

Yes, I did use locations but, not only going on location, also on the history of previous transactions.

When this happened I found that it was usually not the first time and, by looking at previous transactions, the same "names" appeared over and over again. They would start off the bidding and then, if it stalled put in another bid.

It appears so common I got into the habit of checking all items I was interested in.

I did this on one ebayer's auction and found that every time he had something for sale the same the same "person" would be involved in the bidding. On occasions when this happened and the item was won by the friend the item would appear for sale again in a few days.

I understand this "false bidding" is a criminal offence but I don't suppose eBay has ever prosecuted.

As someone else said I know it's buyer beware but, at least we had a chance of making ourselves aware before.

I mentioned my concern to eBay but received a pretty negative reply.

I think they expect we, the customers, to police the site when they have all the information at hand to check it themselves.

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