mike.wittamore Posted November 30, 2009 Share Posted November 30, 2009 Does anyone know anything about “Elecsol” batteries based in Neston South Wirral? I ordered 2 batteries from them just over a week ago, the cash was taken from my account in 2 days. I wanted some idea of a delivery date so I phoned last Thursday to be told that they would arrive first thing on Friday, they didn’t so I phoned again at 1pm to be told that they would arrive sometime Friday, they didn’t. The company is always on a recorded answer message, at know time was I asked for an invoice number. Today I can’t get an answer, to my calls or my left message or my e-mail. I have a horrible feeling that I have seen the last of my £250. Regards Mike W Link to comment Share on other sites More sharing options...
EJB Posted November 30, 2009 Share Posted November 30, 2009 This is the first complaint I have ever heard about this company. Both products and service have always been spot on. However you never know these days *-) Link to comment Share on other sites More sharing options...
Guest JudgeMental Posted November 30, 2009 Share Posted November 30, 2009 if you payed by credit card you can demand a full refund under the consumer credit card act I believe........ Link to comment Share on other sites More sharing options...
Brian Kirby Posted November 30, 2009 Share Posted November 30, 2009 No adverse signs to date - reports of sudden demise etc. There is still a lot of disruption due to flooding between them and you, so maybe distribution has been disrupted. That may be causing a lot of anxious calls, leading to engaged lines. Don't give up hope yet! Try the phone option to "camp on" their number if it available from your provider. It'll ring them and you as soon as the line becomes free. Link to comment Share on other sites More sharing options...
mike.wittamore Posted November 30, 2009 Author Share Posted November 30, 2009 Thank all, We have just returned from shopping and found them in the back garden. Really the delivery was not at all bad, but if you had heard there response to my phone calls you would have known why I was worried. For those following my thread “is it me “ I still have no driving licence but they have cashed my cheque. Link to comment Share on other sites More sharing options...
Usinmyknaus Posted December 2, 2009 Share Posted December 2, 2009 In case of interest, I ordered mine from www.Tayna.co.uk and they arrived in peffect condition the next day. Bob Link to comment Share on other sites More sharing options...
Clive Posted December 2, 2009 Share Posted December 2, 2009 Captain Mannering what! Link to comment Share on other sites More sharing options...
Trish C Posted December 2, 2009 Share Posted December 2, 2009 I DON'T THINK YOU NEED TO WORRY AS I ORDERED TWO BATTERIES ON MONDAY AND THEY WERE DELIVERED THIS AFTERNOON AND MY CREDIT CARD HAS NOT EVEN BEEN CHARGED YET. I DO LIVE ON THE WIRRAL SO I MAY HAVE HAD A QUICKER SERVICE. Link to comment Share on other sites More sharing options...
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