flicka Posted August 27, 2010 Share Posted August 27, 2010 News from PocketGPSWorld Newsletter for Garmin Sat Nav Owners Garmin have issued a world-wide recall of 1.25 million Nuvi GPS units citing a potential issue with the batteries overheating. Reports suggest there have been 10 cases to date of units overheating as a result of this fault. Models affected include the 200W, 250W, 260W and 7xx devices. Owners can check if their device is included in the recall by entering the device serial number at the Garmin web-site here.https://my.garmin.com/rma/recallLanding.faces Full instructions on how to obtain the free battery replacement are available on the Garmin web-site linked above. Link to comment Share on other sites More sharing options...
JohnP Posted August 27, 2010 Share Posted August 27, 2010 Thanks Flicka. Fortunately my 760 hasn't been recalled. Interesting to see how different companies react to problems. Link to comment Share on other sites More sharing options...
leon Posted August 27, 2010 Share Posted August 27, 2010 "world-wide recall of 1.25 million Nuvi GPS units" wow they dont want to risk it do they.must be some fault Link to comment Share on other sites More sharing options...
Petra Posted August 28, 2010 Share Posted August 28, 2010 I have just checked this out and my Nuvi 760 has been recalled. However they want it sent back. Is this a scam??? How do you know. Link to comment Share on other sites More sharing options...
Guest JudgeMental Posted August 28, 2010 Share Posted August 28, 2010 Petra - 2010-08-28 4:56 PM I have just checked this out and my Nuvi 760 has been recalled. However they want it sent back. Is this a scam??? How do you know. indeed...I saw a man selling used garmins out of a big box in croydon market today :-S my 770 is OK Link to comment Share on other sites More sharing options...
Guest pelmetman Posted August 28, 2010 Share Posted August 28, 2010 I had my first map recalled...........................apparantly the worlds not flat (lol) (lol) But just in case I won't go near the edge (lol) Link to comment Share on other sites More sharing options...
flicka Posted August 28, 2010 Author Share Posted August 28, 2010 Petra - 2010-08-28 4:56 PM I have just checked this out and my Nuvi 760 has been recalled. However they want it sent back. Is this a scam??? How do you know. Hi Petra That's why I posted the Garmin link. https://my.garmin.com/rma/recallLanding.faces There is also a link on that page to the recall letter from Garmin My original source was, my weekly update e-mail from :- http://www.pocketgpsworld.com/newsletters/newsletter-latest.htm But if in doubt please google "Garmin recall" or phone the Service centre No. in your User Manual Link to comment Share on other sites More sharing options...
Brian Kirby Posted August 28, 2010 Share Posted August 28, 2010 Thanks John, well spotted. Ours is under recall, and we're using it big-time at present! Will pursue when we get back home. Stop using it immediately indeed! No chance! I'll just have to keep sniffing for hot plastic smells! :-) Link to comment Share on other sites More sharing options...
Petra Posted September 29, 2010 Share Posted September 29, 2010 Thanks Flicka for the information about the Garmin recall. We sent ours away 2 weeks ago and it came back yesterday, so did not end up at Croydon market!!! Link to comment Share on other sites More sharing options...
Guest Tracker Posted September 29, 2010 Share Posted September 29, 2010 I hope that none of you leaves their home address on the sat nav either when sending it back or in use away from home because if anyone steals it they will know exactly where to go for an easy break in! We just have our home postcode as one of the favourites (not labelled home!) as I reckon we can find our own way from quite close to home! Link to comment Share on other sites More sharing options...
Brian Kirby Posted November 4, 2010 Share Posted November 4, 2010 Got ours back Tuesday, only sent off preceding Thursday. Excellent service! Pre-paid UPS courier label sent by e-mail, just called UPS for pick up. Returned with new serial number but definitely the old unit back, as the trip-log is intact. Very "pretty" apology for fault from Garmin. Very thorough, fault free, recall process.Problem originally flagged while we were away - see above. On arrival home found we had advisory e-mails form Amazon, from whom we had bought the unit, as well as from Garmin, as I had registered it. Then confirmed ours was part of the recall, and implemented the recall system. Apparently a handful had self-incinerated in US, it seems while not being used. Major cost to Garmin to recall a whole bunch of these, so all credit to them for the thoroughness of their follow up, the slickness of their recall system, their honesty, and the generosity of their apology. Link to comment Share on other sites More sharing options...
Keith T Posted November 4, 2010 Share Posted November 4, 2010 IS this applicaabel only to those stillunder guarantee - I have a 760, now 2-3 yrs old and havent had any contact from anyone! In fact I dont use it now anyway, as I have replaced it with aTomTom higher spec one, and find this much better, but still would be useful tohave any faults sorted out on teh old one...might have some use in due course! Link to comment Share on other sites More sharing options...
bazooka Posted November 4, 2010 Share Posted November 4, 2010 Thanks flicka checked mine, it's ok Nuvi 250w. Baz :-D Link to comment Share on other sites More sharing options...
Brian Kirby Posted November 4, 2010 Share Posted November 4, 2010 Keith T - 2010-11-04 5:35 PM IS this applicaabel only to those stillunder guarantee - ........... No, it is a product recall. Applicability depends on serial number of unit. Link to comment Share on other sites More sharing options...
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