Ford Warranty

[Hawcara]

Just been informed, that if you have your Ford vehicle serviced by a Ford Dealership, your warranty is extended for another year up to 9years and/or 150k.

However, on reading conditions, recovery is only available for those vehicles under 5.5m or 18ft, which rules motorhomes out for that part, but not presumably for the warranty bit.

Dont know if this helps anyone, but I would be interested if there is any other info.

No doubt the dealers will bump up the service cost to cover it. :-D

[Robinhood]

I'm aware of the offer of extended roadside assistance, as in:

http://www.ford.co.uk/OwnerServices/VehicleServiceandRepair/ServicePromotions/Overview

...but not of any extension to the warranty.

Are you sure....the costs to Ford (and its dealers) would appear to be prohibitive?

[mike 202]

Hi, sounds good to me as I have an Autosleeper based on the 2.4L Mk7 Transit ( Reg 7/08). Please, where did you get this info, was it direct from Ford ?. With a bit more detail I will ring my local Ford dealer.

 

Thanks mike

[Hawcara]

http://www.ford.co.uk/valueservice

 

Or type in Ford Assistance 12.

Then look at the terms and conditions at the bottom, where part says:

 

GENERAL TERMS APPLICABLE TO FORD ASSISTANCE

1. Ford Assistance includes assistance at Home and at the roadside and recovery

throughout Europe (as defined above) 7 days a week, 365 days a year, when a

Relevant Vehicle is immobilised as a result of a Breakdown within Europe. Ford

Assistance is available to:

• all new Ford passenger vehicles (excluding Motability Contract Hire) for a

period of 12 months from the date of first registration,

• all new Ford Commercial Vehicles (Transit, Transit Connect and Ranger) for a

period of 36 months from the date of first registration

• all “Ford Direct” used vehicles for a period of 24 months from the date of sale.

• all vehicles eligible for service-activated roadside assistance (eligible vehicles up to

9 years old or 100,000 miles) that have been serviced at an authorised participating

dealer, for a period of 12 months or until the next service is due

 

See the last point.

 

Highbridge sent me an attachment this afternoon. So just did a search to check, but looks like the recovery bit would not operate due to length of most motorhomes, though the other parts would.

What it covers though with regard to repairs I do not have a clue - yet?

(?)

[Robinhood]

It's roadside assistance/recovery only, not an extension to the warranty.

If any remediation is not covered by an existing, unexpired, standard warranty, then parts and labour are chargeable (and, of course, at full dealer rates - which is where you'll be recovered to).

Funnily enough, I can't get to the page you point at by navigation of the Ford site (though I can directly via the URL) - the Ford site navigates to a slightly different page. In addition, one of the summaries of Ts&Cs implies the offer ran out on 31st Dec 2010!.

All very confusing.