tony51 Posted March 23, 2012 Share Posted March 23, 2012 Hi everybody, Ive just bought a new Elddis Autoquest 165, love the van, but the Whale under floor heater seems very noisy to me. Have spoken to Whale and Ive sent them a video with sound, and they are going to get back to me, and give their opinion. Has anybody out there got one of these heaters, and how noisy should it be, the other heaters Ive had in the past, the one with the fire in front, have always been more or less silent on the blower setting. Cheers everybody Link to comment Share on other sites More sharing options...
Rayjsj Posted March 23, 2012 Share Posted March 23, 2012 Tony, hello and welcome ! Whale heaters are relatively 'new' on the scene, so there won't be so many of them 'out here' yet, Plenty of Truma, Eberspacher, Webasto, and still a load of 'Carvers' still about, but not many Whale's as yet. sorry couldn't be more helpful. (mines an Eberspacher, by the way ) . Regards Ray (never mind someone else will be along soon). Link to comment Share on other sites More sharing options...
Mel B Posted March 23, 2012 Share Posted March 23, 2012 Hi Tony - welcome to the mad house! :-D I've just had a very, very quick scoot on the web and came across some caravan owners who also think it's a bit noisy, especially since some of them had it under their main bed so the 'quiet at night' operation wasn't. Link to comment Share on other sites More sharing options...
tony51 Posted March 23, 2012 Author Share Posted March 23, 2012 Thanks Ray, your right they are new, and I don't have anything to compare it with, thought I might try a motorhome dealer nearby that might have one fitted in a van, that I could have a listen to. Link to comment Share on other sites More sharing options...
tony51 Posted March 23, 2012 Author Share Posted March 23, 2012 Thanks Mel, will have a little look myself Link to comment Share on other sites More sharing options...
urbanracer Posted March 24, 2012 Share Posted March 24, 2012 collected a new Elddis 130 this month not had the heating on,but during the handover when the heating was tested my wife first said thats noisy how will yoiu hear the TV,I thought it was noisy too. We were told its new it will get better but new I doubt this. I have written to Elddis about other problem have you? who have you contacted at Whale,this is being sold as an improvement Link to comment Share on other sites More sharing options...
urbanracer Posted March 24, 2012 Share Posted March 24, 2012 collected a new Elddis 130 this month not had the heating on,but during the handover when the heating was tested my wife first said thats noisy how will yoiu here the TV,I thought it was noisy too. We were told its new it will get better but new I doubt this. I have written to Elddis about other problem have you? who have you contacted at Whale,this is being sold as an improvement Link to comment Share on other sites More sharing options...
urbanracer Posted March 24, 2012 Share Posted March 24, 2012 Sorry about double posting but I cannot delete the second one. Link to comment Share on other sites More sharing options...
malc d Posted March 24, 2012 Share Posted March 24, 2012 urbanracer - 2012-03-24 12:17 PM Sorry about double posting but I cannot delete the second one. Hi urbanracer If you post something twice in error ( which is easily done ) you can always go into the second one using " Edit " and delete all the words - and type something else in if you wish. You can't completely erase the entry. But editing has to be done within 30 minutes of posting the entry you want to change/ delete. ;-) Link to comment Share on other sites More sharing options...
urbanracer Posted March 24, 2012 Share Posted March 24, 2012 I tried to delete stra ight away several times,I tried to edit deleting all the words but that did not work I can see mt empty post. Today I seem to have problems with this site even tried to send a PM but have problems with that. Link to comment Share on other sites More sharing options...
tony51 Posted March 24, 2012 Author Share Posted March 24, 2012 Hi , I spoke to a guy called Mark, his email is marks@whalepumps.com, maybe if we all send a complaint they might actually do something, he was very helpful, and said he would get back to me on monday after listening to the recording. Does yours have like a whooshing noise as well as the fan noise, I honestly thought there was something caught in the fan itself. Got to say Im a bit disappointed as I think this is the van for us for a few years, but I really think the noise is is going to drive us mad. As you say it is sold as an improvement, which in some respects it is, space saving etc, but if this is the sound they make , I really don't think its fit for purpose, being in such a confined space. Hope I hear on monday, will keep you posted Tony Link to comment Share on other sites More sharing options...
LS756 Posted May 2, 2013 Share Posted May 2, 2013 Hi all, I have just purchased an Elddis Xplore with a Whale underfloor heater and was led to believe it is the best thing for caravans since slice bread! The quite setting is not quite and during the recent cold nights if you use this setting you have to be prepared for a sleepless or at least restless night. Comfort can be defined as the means in which you get rid of discomfort but can't see any solution to getting rid of the discomfort! Quiet is defined as: "making no noise or Sound, especially no disturbing sound" it is therefore expected to be able to enjoy a tranquil or peaceful experience. I'll also be emailing marks@whalepumps.com Keep in touch readers and see where we go from here. LS756 Link to comment Share on other sites More sharing options...
crinklystarfish Posted May 2, 2013 Share Posted May 2, 2013 There are indeed quite a few reports of this system being noisy, not last from urbanracer: http://www.outandaboutlive.co.uk/forums/Motorhomes/Motorhome-Matters/Whale-heating/28982/#M333355 It seems that until Whale / Elddis sort a solution then it will be down to owner ingenuity. I'm thinking baffled boxes / redirected trunking / redirected induction / exhaust systems etc. Link to comment Share on other sites More sharing options...
quickweh Posted May 2, 2013 Share Posted May 2, 2013 These are also fitted to the Vantage range of vans and whilst efficient are very noisy on gas and only work on an "on/off" basis, we cannot sleep at night with the gas heating on. On electric mode the 500W setting is just quiet enough to sleep through and the 1kW is OK if the TV or radio is on. On the Vantage the unit is fitted inside the van so the noise level is worse than if the unit was fitted outside. No space in the Vantage for a Truma fire, the quiet and cosy gas fire option. Can't have everything I suppose :-S Link to comment Share on other sites More sharing options...
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