ips Posted June 28, 2013 Share Posted June 28, 2013 I have a Samsung galaxy mini on T mobile. I have a pop3 email set up and for some reason the last few weeks it will not send email it says its sent but it does not get delivered to recipient. The smtp settings incl port is definitely correct. I tidyed up my apps a few weeks ago ie deleted some because there is not a lot of memory on the phone and I suspect I may have inadvertently deleted something I should not have, So the question is can I re-install the preloaded app somehow or can I download another app from google play store that will do same job but without any banners or pop ups etc. many thanks in advance Link to comment Share on other sites More sharing options...
Robinhood Posted June 28, 2013 Share Posted June 28, 2013 I may be misunderstanding the background, but what the hell! Are you sure that it's ever worked? I'm assuming that this is via an eMail address provided by an ISP, and not a Hotmail/Gmail etc. address, which won't be POP3/SMTP. The great majority of ISPs block the sending via SMTP (but not receiving by POP3) of mail from an IP address which isn't on their network (which is very likely the case with your mobile). Vodaphone, as an example, used to provide certain ways of getting round this, but most of them have been removed, and I have never been successful in using my ISP provided email addresses in anything but receive mode via a mobile or a dongle. Link to comment Share on other sites More sharing options...
ips Posted June 28, 2013 Author Share Posted June 28, 2013 It definately worked up to a few week ago i put sim in my old phone with exactly the same settings and it worked fine its driving me mad i have checked all my settings and every thing is correct Link to comment Share on other sites More sharing options...
Robinhood Posted June 28, 2013 Share Posted June 28, 2013 ....what SMTP server are you using? (T-Mobile's, an ISP's, or another), and does the server need authentication? Link to comment Share on other sites More sharing options...
Guest Had Enough Posted June 28, 2013 Share Posted June 28, 2013 I'm a fairly keen Android user and am currently on a Galaxy G3. The best advice I can give you is this: Open a Gmail account, which as you know, is free. You can then set up GMail to send and collect all the mail from your conventional POP3 account. When you send mail using Gmail it will send it as though it's from your normal POP3 account with your normal email address and that is the one they reply to. Gmail then periodically checks your POP3 account and fetches your mail. It will do this at intervals that reflect your usage. If you're a heavy user it will check your POP3 account every few minutes. If you're a light user it may only check it every hour but if you're using a PC you can force a check any time. GMail is a superb email application and has the most amazing spam algorithms. I never get spam in my inbox and if there's an email with a potential virus GMail informs you but leaves the message on its server so it never even reaches your computer or phone. Being a web-based application you can use it anywhere in the world and from any phone or computer, you just log into your Gmail account. You cannot do that with POP3, HMTP servers without a lot of messing and reprogramming, even if you know the server address of the local one you are trying to use. Once you're on GMail you'll find it has superb features. A brilliant calendar, a contacts' list and a tasks' list, all of which synchronise seamlessly with Android phones. Having opened a Gmail account you go to settings/accounts and it's fairly intuitive and easy to set up. If you really don't want to do this I would suggest that you do a search online for the latest server settings for T-Mobile. I had a friend recently with exactly the same problem and I solved it in minutes by changing one of his server settings. Even if you solve it I would still recommend Gmail. It wlll give you a second email address, which you can use for all online purchases etc. so that your main address doesn't get circulated and you then only give your normal address to friends etc. I would also add that, since switching to Gmail, I have ditched my paid-for anti-spam application and by using Microsoft Security Essentials as well I now pay nothing for up-to-date spam and virus protection. Link to comment Share on other sites More sharing options...
Guest Had Enough Posted June 28, 2013 Share Posted June 28, 2013 To add to my post above. If you set up a Gmail account you can of course do it on your PC or laptop, which is easier than messing around on a phone. With a web-based account such as Gmail it will be the same on your phone or any other computer, so however you access it you'll have your contacts, your messages in all the relevant folders etc. Link to comment Share on other sites More sharing options...
ips Posted June 28, 2013 Author Share Posted June 28, 2013 Robin am using t mobile smtp 25 hard enough many thanks interesting idea as i have a g mail but never use it. My email is my company domain routed through talk talk. If i do at you advise will it effectively do exactly as the default email did. By the way there are 3 addresses on my domain so i actually get everyone mail on my phone which is not ideal but i dont think there is a way around this or is there Link to comment Share on other sites More sharing options...
Robinhood Posted June 28, 2013 Share Posted June 28, 2013 ....if it (currently) works on one, but not the other, then I'm stumped (other than one possibility - is the new phone connected via Wifi as you're trying it, rather than mobile data? If so, the T-Mobile server will probably reject sending). Link to comment Share on other sites More sharing options...
Guest Had Enough Posted June 28, 2013 Share Posted June 28, 2013 ips - 2013-06-28 3:28 PM Robin am using t mobile smtp 25 hard enough many thanks interesting idea as i have a g mail but never use it. My email is my company domain routed through talk talk. If i do at you advise will it effectively do exactly as the default email did. By the way there are 3 addresses on my domain so i actually get everyone mail on my phone which is not ideal but i dont think there is a way around this or is there Gmail will do exactly as your existing application will. I use it to send and receive two email addresses from my own company domain name. When I send an email it goes 'as from' either of them. You can choose when you send an email whether it goes from your company domain name or your Gmail address but you can of course set a default address, which will probably be your main company domain name one. You will be able to get all three addresses via Gmail and if you need to separate them you can set up folders in Gmail to do so, but I just have folders for different people or subjects and I'm not bothered which address they come in on. If I have mail for Joe Bloggs it goes in the Joe Bloggs folder. I don't care which email address it actually came in via. Another superb and free app is Google Drive. All my documents are uploaded to Drive so are secure and can never be lost. Link to comment Share on other sites More sharing options...
ips Posted June 28, 2013 Author Share Posted June 28, 2013 Mo mate wifi not on. I am stumped too thats why i reckon i have inadvertently deleted some file somewere. Cant fled anything online to help me re install the factory email app Link to comment Share on other sites More sharing options...
ips Posted June 28, 2013 Author Share Posted June 28, 2013 Just had a look and the g mail app on my phone only mentions adding other Google accounts no mention of a pop 3 account what am i doing wrong ? Link to comment Share on other sites More sharing options...
Robinhood Posted June 28, 2013 Share Posted June 28, 2013 In the absence of HE, I think you're approaching it the wrong way. (Though, being wary of Google getting its fingers into all of my pies, and certainly wary of trusting anyone to hold my data without losing it, I'm not a great Gmail expert). The idea is, I think, to set up your Gmail account to be a mail consolidator (i.e. if you initially sign into the a/c online, you can add other email accounts that it will read and consolidate together into the one Gmail account. It would appear that it also has the ability to send (from that one Gmail a/c) "spoofing" sending from one of the consolidated accounts (as selected). Hence, your phone (and its client) only needs to know about that single a/c, which will automatically bring everything nominated together in one place, under the one Gmail a/c. AFAIK, Hotmail (Microsoft) can do something similar. Link to comment Share on other sites More sharing options...
ips Posted June 28, 2013 Author Share Posted June 28, 2013 Cheers robin yes that is how i understand it. I would rather have a stand alone email app if only i could work out how to re install / fix it Link to comment Share on other sites More sharing options...
Guest Had Enough Posted June 28, 2013 Share Posted June 28, 2013 ips - 2013-06-28 4:07 PM Just had a look and the g mail app on my phone only mentions adding other Google accounts no mention of a pop 3 account what am i doing wrong ? You're not doing anything wrong. Your Gmail Android app is just that, a simple and easy way of accessing GMail, it isn't a full access programme that lets you access all the settings. If you want to do it on your phone you must access your Gmail account via your Internet application but it will still be a messy business on a small phone. The easiest way is to open your GMail account on your PC and do it there. For me it's been a revelation. Android is Google and you'll really get the best from Android if you use Google and Gmail. I even use Google Chrome's mobile web browser on my phone and it synchs with Google Chrome on my PC so I have every bookmark on my phone that I have on my PC. This of course is because it's cloud based. If you use Chrome as your PC web browser and buy a new laptop, logging into Google gives you the same desktop, the same bookmarks and of course if you use Gmail you have your contacts, emails, calendar and tasks. Edited to say that this mild paranoia about Google losing your data is really that. It's triple backed up in the most sophisticated servers in huge farms all over the world! Google has never lost anything yet and I promise you that if you really get into it you'll wonder why you've ever bothered with all these separate POP3 and SMTP servers addresses every time you buy a new phone or PC. And of course Google is the finest anti-spam and anti-virus email application available. Link to comment Share on other sites More sharing options...
ips Posted June 28, 2013 Author Share Posted June 28, 2013 H E many thanks that has all been most helpful i will nick Mrs ips netbook after and have a go. Will report back with outcome. Thanks for your time H E and robin Link to comment Share on other sites More sharing options...
Robinhood Posted June 28, 2013 Share Posted June 28, 2013 Had Enough - 2013-06-28 4:35 PM Edited to say that this mild paranoia about Google losing your data is really that. It's triple backed up in the most sophisticated servers in huge farms all over the world! I can assure you that it isn't mild paranoia. I know enough about it (and even more about Microsoft's practices) for it to be much more than mild. Google have most certainly lost data, it's just that in the most publicised cases they've also managed (eventually) to get it back again. (Though they have had to resort to restoring from tape, not mirrored copies. Good job that none of the tapes were either "mislaid" or creased!). There is no substitute for taking your own backup copies of critical data (several times and to several different media). Link to comment Share on other sites More sharing options...
Guest Had Enough Posted June 28, 2013 Share Posted June 28, 2013 Robinhood - 2013-06-28 5:08 PM Had Enough - 2013-06-28 4:35 PM Edited to say that this mild paranoia about Google losing your data is really that. It's triple backed up in the most sophisticated servers in huge farms all over the world! I can assure you that it isn't mild paranoia. I know enough about it (and even more about Microsoft's practices) for it to be much more than mild. Google have most certainly lost data, it's just that in the most publicised cases they've also managed (eventually) to get it back again. (Though they have had to resort to restoring from tape, not mirrored copies. Good job that none of the tapes were either "mislaid" or creased!). There is no substitute for taking your own backup copies of critical data (several times and to several different media). Google's last data problem as far as I'm aware was about two years ago when a software upgrade affected a fraction of one percent of its customers who couldn't access their accounts fully. But it was all restored and no one lost anything. Statistically there is a greater chance of someone losing data through their hard drive crashing than by using Google's cloud-based services. I agree entirely about backing up and my PC does it automatically three times a week to a separate 1.5 TB hard drive. However, most people don't take the trouble to do this and if they're not going to back up it could be argued that their data is safer with Google than on their hard drive. But the finest argument for smartphone users using Gmail as opposed to stand-alone POP3 server applications is that they will lose nothing when they swap their phone or upgrade. If you have all your emails and folders in a separate application, transferring all that data is simply beyond many users so they have to start all over again when they buy a new phone and of course it's the same with their PC. With a cloud based application such as GMail you just log on to your account and you have everything at your fingertips, and of course you can do the same on any device anywhere in the world. I've been through the mill with Outlook, various Android email apps etc but now using GMail to consolidate all my mail has been a revelation. Personally, for the convenience and the versatility that Google/Android has given me I'm happy to take the tiny risk, if there is one any more, which I doubt having read even more about Google's back up procedures. Link to comment Share on other sites More sharing options...
ips Posted June 28, 2013 Author Share Posted June 28, 2013 Can i add a signature on g mail ? And can you set so as not to delete from my company talk talk server ? Will i be able to access from the g mail app on home page ? Link to comment Share on other sites More sharing options...
ips Posted June 28, 2013 Author Share Posted June 28, 2013 Can i add a signature on g mail ? And can you set so as not to delete from my company talk talk server ? Will i be able to access from the g mail app on home page ? Link to comment Share on other sites More sharing options...
Guest Had Enough Posted June 28, 2013 Share Posted June 28, 2013 ips - 2013-06-28 5:47 PM Can i add a signature on g mail ? And can you set so as not to delete from my company talk talk server ? Will i be able to access from the g mail app on home page ? You can add a different signature for each account. It's under 'General' when you go into Gmail settings. Under 'Accounts' you click on 'Edit Info' just along from the name of the POP3 account you're accessing. A box will pop up and you'll see an option to leave all mail on the server. Adding signatures is one thing that can actually be done on your Android Gmail app. Go into settings and click on your Gmail account (the Gmail address) and it's there. It's worth spending some time playing around in the GMail settings. There are some very useful features and if you Google it there are many sites devoted to helping you get the best from Gmail. It will be useful to know if Gmail accesses your other mail OK. If it does it will prove that you have the correct server address! Link to comment Share on other sites More sharing options...
Robinhood Posted June 28, 2013 Share Posted June 28, 2013 Had Enough - 2013-06-28 5:37 PM Google's last data problem as far as I'm aware was about two years ago when a software upgrade affected a fraction of one percent of its customers who couldn't access their accounts fully. But it was all restored and no one lost anything. ....well, I'm not interested in turning this into a p*ssing contest, let alone a £1000 bet, (;-) )but I was interested at the time that they made this claim. Whilst the mirroring that they have in place can protect against a hardware error, the software error that they experienced was propagated around all these mirrors, destroying the data on each one. The subsequent recovery was from tapes, which conventionally are a method of point-in-time recovery, not restoration to current (without the assistance of transaction logging tapes to bring everything up-to-date). My understanding was that the problem accounts were indeed recovered to a point in time (i.e. the time that the tape backups were taken), and that some data was therefore lost (though various obfuscating terminology was used at the time to explain/excuse this). I have been made aware of a number of previous occasions where Google data has "gone missing". It does not pay to make assumptions about the safety of ANY data, whether local or "in the cloud". Link to comment Share on other sites More sharing options...
Guest Had Enough Posted June 28, 2013 Share Posted June 28, 2013 Robinhood - 2013-06-28 6:06 PM Had Enough - 2013-06-28 5:37 PM Google's last data problem as far as I'm aware was about two years ago when a software upgrade affected a fraction of one percent of its customers who couldn't access their accounts fully. But it was all restored and no one lost anything. ....well, I'm not interested in turning this into a p*ssing contest, let alone a £1000 bet, (;-) )but I was interested at the time that they made this claim. Whilst the mirroring that they have in place can protect against a hardware error, the software error that they experienced was propagated around all these mirrors, destroying the data on each one. The subsequent recovery was from tapes, which conventionally are a method of point-in-time recovery, not restoration to current (without the assistance of transaction logging tapes to bring everything up-to-date). My understanding was that the problem accounts were indeed recovered to a point in time (i.e. the time that the tape backups were taken), and that some data was therefore lost (though various obfuscating terminology was used at the time to explain/excuse this). I have been made aware of a number of previous occasions where Google data has "gone missing". It does not pay to make assumptions about the safety of ANY data, whether local or "in the cloud". You're very wise not to enter into any bets. I won the last one! ;-) You and I are obviously reasonably computer literate and both have the sense to backup our data. Mine's in the cloud and also on a separate hard drive. Most users though aren't like us. They don't back up and, whilst the chances of a hard-drive total failure are slim, they still lose their smartphones and have their laptops stolen. What is better for such users, that they have everything on the device or that they use a web-based email and documents storage application such as GMail? I think it's wrong to put people off using apps such as GMail with stories about lost data. As I said, statistically, Google losing your data is slimmer than the chances of your hard-drive crashing or your device being lost or stolen (assuming of course you are Mr Average who never does separate backups). And the advantages, in my opinion, totally outweigh the miniscule risk. I've run out of p*ss now so I'll leave this alone! ;-) Link to comment Share on other sites More sharing options...
Robinhood Posted June 28, 2013 Share Posted June 28, 2013 Had Enough - 2013-06-28 6:29 PM You're very wise not to enter into any bets. I won the last one! ;-) ....yes, but you knew with that one that you were on firmer ground ;-) (and with, dare I say, a softer target). Link to comment Share on other sites More sharing options...
Guest pelmetman Posted June 28, 2013 Share Posted June 28, 2013 As a proud Luddite ;-)................I have little trust of the white mans magic *-)................my phone is just that, a phone :D............I do my accounts longhand with a pen in a book B-)............If my computer was nicked I'd be miffed.............but even more astounded that they thought it was worth stealing (lol)........ Such is life for us failures B-)........................If I was successful I'd be working full time 8-)......... Link to comment Share on other sites More sharing options...
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