Edenside Posted August 27, 2013 Share Posted August 27, 2013 Hi I wonder if anyone can help with my Oyster sataellite problem. I apologise if this is a rather long explanation but please bear with me. The oyster dish is programmed to rotate in its search to a given point then stop and rotate the opposite way. A couple of years ago mine rotated full circle without stopping, this was caused by the bolt that stops being bent. I straightened it and it worked ok from then on. (I have been told that this is a problem with the Oyster and there is an upgrade, does anyone know if this is correct). I upgraded my motor home this year so transferred the dish, mine was the Mark 1 (box showing map) Oyster at that time were offering an upgrade at a reduced price for the Mark 2 box if you sent them the old Mark 1 box. Mark 2 box is compatible with the dish on the van. I took them up on this offer and all was fitted and everything worked well on my trip to Europe. Last month while on the Aires in Narbonne I was putting the dish up and during the search there was an unsuspected strong gush of wind, the dish started rotating full circle, I suspected the bolt had bent again so I cancelled the search and the dish retracted but not in it correct position. On returning home I dismantled the dish from the top of the van and the bolt was bent. I have straightened this and put it back on the van. On starting the system up the box in the van reads IGNITION ON but nothing else happens. I have checked both motors and they are both working. Does anyone have any knowledge of the workings of the Oyster system. Hope someone can help. Link to comment Share on other sites More sharing options...
smifee Posted September 23, 2013 Share Posted September 23, 2013 Give Ten Haaft a call. I called in there intending to have the software updated but left with a new receiver. Had a problem a few days later and phoned the. Receptionist spoke English and put me through to a technician who also spoke English. I have had excellent service from them for the 8 years I've had the system. Link to comment Share on other sites More sharing options...
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