Tom Tom

[Roy]

On our recent travels Tom Tom 700 failed to operate and would not move from initial screen. Looking through the web site there was a suggestion to charge the unit for 2 hours on mains and this has done the trick. I am assuming that the internal battery was a flat but I would have thought that the unit would still operate on 12v. Since charging on mains for 2 hours when first new (just over 12 months) I haven't done so up to now. I thought that using it on 12v would keep the battery topped up. Has anybody any ideas on this which I suppose applies to any sat. nav. Roy.

[empress]

Hullo Roy, We had a similar problem with our Tom Tom in France when the screen froze. We discovered that to reactivate the unit we had to push something pointed, we used a paperclip, into the reset hole underneath - this worked! I am afraid this probably doesn't answer your problem as it was nothing to do with the battery. Good wishes.

[Way2Go]

Roy,

I'm assuming you are using the 12 volt cigar lighter connection to keep your GO topped up?

If your problem 'was' a loss or power then maybe it might be that the connection had come loose and wasn't infact charging at all thus allowing the GO to slowly discharge.  My GO510 has a small green light glowing which I look at on a regular basis whilst scanning the instruments during driving.

When was the last time it was used?  It may be that if it hasn't been used for a few weeks then it has slowly leaked away it's power?

I'm more inclined to think it was maybe a lockup which would need to reset as described above.

I've never had to reset my GO but had to reset my PDA version on a regular basis.

[Roy]

Thanks for that. I did know about the re-set button but it didn't help. In future I will charge on mains before leaving home and also carry the mains charger just in case.