ham Posted January 24, 2016 Share Posted January 24, 2016 I wonder how many Motorhomers have seen or are aware of this new act October 1st marked a big day for new laws coming into force, with October 1 earmarked as a deadline for some important new legislation to be ratified. Included amongst these are a law which bans the sale of e-cigarettes and e-liquids to under 18s, as well as a legal requirement for landlords to install more smoke and carbon monoxide alarms in properties. There’s good news for motorists as well, with the introduction of three significant new laws which officially came into force yesterday, and which it’s important that drivers know about. 30 DAYS FAULTY GOODS RETURN Under the new Consumer Rights Act 2015, motorists are now guaranteed 30 days to demand a full refund if they buy faulty goods, a law which extends to buying both new and used cars. Previously, car dealers were simply obliged to repair the car by replacing a faulty part if the car had a problem, but the new act will finally turn the table in favour of the buyer for the first time. Any licensed dealer must now provide a refund for the sale price in full if a buyer returns a faulty car within the 30-day period, and it’s hoped this could also squeeze dishonest dealers out of business. The Consumer Rights Act 2015 also provides extra rights for buyers once the initial period is up, with dealers obliged to replace or repair faulty parts for up to six months after the sale date. Buyers can also demand a reduced price if the dealer doesn’t fix the problem the first time round. However, Pete Williams, spokesman for the RAC, noted that the responsibility for this is on the consumer, saying: “The responsibility will lie with them if they are to benefit from the new law. This is likely to lead to some difficult disputes between dealers and buyers.” Link to comment Share on other sites More sharing options...
Tracker Posted January 24, 2016 Share Posted January 24, 2016 I wonder whose definition of 'faulty' will apply and how an owner should prove their car is sufficiently faulty? Faulty could be seen as anything from a major failure to a blown light bulb and given the motor industry's record in fair dealing you can bet your life they will use all of their resources and experience at being devious to avoid any kind of a refund. Cynical? Me? You betcha! Link to comment Share on other sites More sharing options...
Brian Kirby Posted January 25, 2016 Share Posted January 25, 2016 Here you go, all your queries answered. Absolute walkover! http://tinyurl.com/zcrmhyk :-D Link to comment Share on other sites More sharing options...
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