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Bessacar buyers beware


Guest Philip Bamfield

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Guest Philip Bamfield

I took delivery of a new Bessacar 625GL in April this year. It was to be our dream caravan and was eagerly anticipated of course. We purchased it from Stewart Longton in Chorley as they had the exact model and specification we required.

When we collected the new van we were very impressed with the thoroughness of the handover and explanations of the systems on board and all seemed ok until we tried to put some heating on that evening.

 

When it didn’t work I quickly found that a fuse was missing from the Alde boiler. We were now on site, near our home in the Midlands and a return journey to Chorley was not an option. Phone calls were made and I ended up spending half the Sunday sourcing a replacement fuse. The system now worked and all seemed ok until we tried to use hot water alone when further problems were encountered.

 

We ended up getting an engineer out from Alde last month, who found that during construction a staple had been put through a cable causing a dangerous short and the boiler had been ‘hot wired’ to allow it to work! The fuse was apparently also removed to avoid a dangerous situation.

 

So in summary, a ‘top of the range’ caravan had left Swift in a dangerous condition which was then allowed to pass Stewart Longton’s pre delivery inspection!

 

Bessacar’s boast of individually styled and beautifully built has been forever tarnished in my estimation along with their claims of accuracy in construction and build quality.

 

Swift have now offered to share the cost of the caravans first service in compensation and closed communication on the issue.

 

Moral of this tale is to insist on thorough testing of ALL systems in the caravan you are purchasing before you take it away from the dealership.

 

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  • 3 months later...
We also bought a brand new Besacarr like yours about 18 months/2 years ago from Harringtons. It also legft the dealership with so much wrong with it and then needed a recall. Not impressive especially when you consider the price.
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