michele Posted January 14, 2007 Share Posted January 14, 2007 Can anyone tell my friend who is the TOP Compaints Manager/Mangeress at Brownhills . Evertime they phone you get passed from pillow to post . Does anyone know of a person who is high up who will take any complaint seriously. They would be much abliged for your help. Thanking you in anticipation of your replies Regards Actually in reading this back perhaps people would not like to say and maybe I should not of asked . Although I would think that this would be ok to know . Public knowledge I think? Link to comment Share on other sites More sharing options...
Mel B Posted January 14, 2007 Share Posted January 14, 2007 Michele I'm sending you a PM. Mel Link to comment Share on other sites More sharing options...
michele Posted January 14, 2007 Author Share Posted January 14, 2007 Cheers my dear. ;-) Link to comment Share on other sites More sharing options...
Stew Posted January 14, 2007 Share Posted January 14, 2007 Hi there, Unfortunately I have had many dealings with Brownhills at Newark. I found that I got the best response from Caroline Bourne, who is Customer services manager, at least I think that was her title. Her email address was CBourne@brownhills.co.uk Best of luck!!! Stew (lol) Link to comment Share on other sites More sharing options...
michele Posted January 14, 2007 Author Share Posted January 14, 2007 Stew, Thankyou for that . Link to comment Share on other sites More sharing options...
rogerangie Posted January 15, 2007 Share Posted January 15, 2007 Stew. Loved the picture of a "PROPER" ship. I remember them well. I live near Newark and have spent some time at the said dealers listening to the people moaning. It even used to happen with the previous owners and I kew them, nice blokes in the pub! Brownhills is a good place to browse and not a good place to buy, all the best people have left and set up on their own. Link to comment Share on other sites More sharing options...
Ranger Posted January 16, 2007 Share Posted January 16, 2007 Yes rogerange, a fine looking vessel, looks like a heavy lift cargo vessel. Don't forget a proper ship is "square rigged on three masts". When I served my apprenticeship we had to learn all the rigs of all the sailing vessels at sea, and learn the theory of sailing them all. I don't think they bother with all that "old stuff" now, rather a pity in a way. The old "tall ships" are beautiful things. Might fit sails to my motorhome, and cut down on pollution. Link to comment Share on other sites More sharing options...
Stew Posted January 16, 2007 Share Posted January 16, 2007 Thanks for that, I know its going off the tread, but the ship is the one I did my maiden voyage on as an Engineering apprentice in the Merchant Navy. Those were the days!! Michele, you seem to have changed, anyway hope your friend gets sorted at Brownhills. Stew (lol) Link to comment Share on other sites More sharing options...
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