Grumpy Grandad Posted March 10, 2018 Share Posted March 10, 2018 Hi all. We have a Rapido 9048 df which I believe was fitted as standard with a Waeco Perfectview Cam 50 rear camera. The images are then viewed on the Pioneer radio screen, this has all worked perfectly up till now. On starting the vehicle yesterday no image appeared on the screen, although the screen indicator is saying that the rear view camera is switched on. Does anyone know if there is an in-line fuse fitted, there is no mention of one in the instruction book, or does it mean that the camera itself is faulty? Thanks in anticipation Stuart Link to comment Share on other sites More sharing options...
Derek Uzzell Posted March 10, 2018 Share Posted March 10, 2018 You say "On starting the vehicle yesterday no image appeared on the screen, although the screen indicator is saying that the rear view camera is switched on.” Does this mean that the screen shows a warning message "Caution: Screen image may appear reversed” but there is no actual image from the camera showing, or what? There will be a fuse protecting the Pioneer head-unit, but there will not normally be a separate fuse for the camera which will be receiving its 12V power from the Pioneer unit. Plainly, if the Pioneer unit is ‘live’ (eg, its switches light up) 12V power must be reaching it and the head-unit’s fuse must be OK. The first thing to do is to check the Pioneer’s menu to ensure that the camera-function’s settings are correct. If they are, then it’s possible that there’s a cable connection problem where the camera's own cable connects to the cabling installed by Rapido, and/or where the cabling installed by Rapido connects to the Pioneer unit. The Waeco CAM50 is a pretty robust relable camera, so if the problem is due to a ‘technical’ fault, I suspect it’s more likely that the Pioneer head-unit would be the culprit than the camera. Link to comment Share on other sites More sharing options...
Grumpy Grandad Posted March 10, 2018 Author Share Posted March 10, 2018 Hi Derek. Yes, you are spot on about the warning message. It always did show that message, although the image was always the correct way up. The rear view camera icon is on the screen and I am able to switch it on and off, which as you know is by the touch screen. Is there another camera function setting in the Pioneer's menu? If it is a cable connection problem it is going to be extremely difficult to pin-point as the cable is in the ceiling, apart from about 3 inches from the rear of the camera. Thanks for your advice Stuart Link to comment Share on other sites More sharing options...
Brian Kirby Posted March 10, 2018 Share Posted March 10, 2018 I think you will find that there are two connections to what Dometic/Waeco call the system cable (the main cable connecting camera to monitor/head unit). One is at the camera end (to connect to the short camera cable), the other at the head unit end. These are good quality, gasket sealed, notionally weathertight, screw tightened, multi-pin, plug and socket type connectors. I'd be surprised if the fault would be in either connector. As Derek says, the Waeco cameras (but I have no experience of CAM 50) are solidly constructed and well sealed. I have experience of one CAM 44 where the CCD failed on one camera, and that was replaced by Waeco under warranty. I think you'll find that the head unit end of the system cable connects to the head unit via an adapter cable that terminates onto the head unit via DIN jack plug (possibly two). As Derek says, I'd first investigate the connections to the head unit itself, as I don't think the supplied DIN jacks will offer the same security of fixing as the Waeco cable connectors. It is, of course, possible that the camera has failed, also that the head unit has failed. However, order of search would, I think, be first the head unit connections (try removing / re-connecting the jack/s and see if that reinstates the image, then, with the head unit on try gently wiggling the jack/s and the cable in the vicinity of the jack. If that yields nothing, transfer your attention to the camera end and locate the connector between camera cable and system cable and try disconnecting/re-connecting that, plus wiggling the cables either side of the connector to see if that produces a reaction on the head unit screen. Beyond that, you will be left with the need to check either the camera by swapping in a different camera, or the head unit by doing the same with that. The ideal would be to pass this to someone familiar with both the camera and the head unit, who might reasonably have "spare" examples of both to swap in. Is it possible your Rapido is still under warranty? If it is, I think I'd hand the problem to the dealer a.s.a.p. to sort out for you! You don't say where you live, but if within reasonable reach of Birmingham, it might be that Conrad Anderson could help out. I have bought two Waeco systems from them, and have found them extremely helpful. They don't do radios, but they may be willing/able to make a temporary connection to a Waeco monitor to verify if there are camera/cable faults, otherwise leaving only the head unit as the culprit. Link to comment Share on other sites More sharing options...
Grumpy Grandad Posted March 10, 2018 Author Share Posted March 10, 2018 Hi Brian. We live in Tyne and Wear, and bought the van second-hand from a reputable dealer in Liverpool. It came with a full 12 months warranty which still has 8 months left to run. If I can sort the problem fairly easily myself I will do so, rather than go to Liverpool. Although having said that, when we had a small problem with the fridge door, apparently it's a common fault with the catch, they were more than happy to allow me to have it repaired locally to save me running any distance. If it's not raining on Monday I will investigate further. Stuart Link to comment Share on other sites More sharing options...
Derek Uzzell Posted March 11, 2018 Share Posted March 11, 2018 Grumpy Grandad - 2018-03-10 4:38 PM Hi Derek. Yes, you are spot on about the warning message. It always did show that message, although the image was always the correct way up. The rear view camera icon is on the screen and I am able to switch it on and off, which as you know is by the touch screen. Is there another camera function setting in the Pioneer's menu? The warning message that appears when the rear-view camera feature is selected does not relate to the image potentially being inverted, but to the possibility that left and right may be swapped round. The radio head-unit fitted to my 2015 Rapdo is a Pioneer AVH-X2700BT model, but that may not be the case with your 2012 motorhome. Whatever Pioneer head-unit you have, you should be able to download a Manual for it (assuming you do not already have one) by entering the unit’s model number here https://www.pioneer-car.eu/dk/en/support and the Manual should include information about the head-unit’s rear-view camera settings. The guidance for my Pioneer head-unit is shown in the “Rear view camera” paragraphs here https://www.manualslib.com/manual/1190610/Pioneer-Avh-X2700bt.html?page=40 This YouTube video-clip MAY help with checking the camera settings A CAM50 camera is still marketed at around £200, but it’s probable that whatever Pioneer head-unit your Rapido has will have been superseded and, if it has developed a fault, won’t be repairable. On my Rapido, checking the camera-to-Rapido-installed-cable connection would involve removing a false panel in one of the rear high-level lockers. Checking the connections at the Pioneer head-unit end would involve withdrawing the head-unit from the dashboard and probably disassembling part of the dashboard too. This is not a task to be taken lightly as there’s a lot of wiring behind the head-unit and a good chance some of this will disconnect from the head-unit when the unit is slid out of the dashboard. (That’s if you can actually get the damn thing out!) If you cannot resolve the problem simply by playing about with the Pioneer’s menu settings, as your motorhome is under warranty I strongly suggest you leave the Liverpool dealer to sort it out. If either the camera or head-unit proves to be faulty, replacement won’t be cheap. If you want to discuss this with Pioneer, the phone number is 020 8836 3500 Link to comment Share on other sites More sharing options...
ColinM50 Posted March 11, 2018 Share Posted March 11, 2018 I'm not familiar with your set up but I would add that on my '17 Elddis I wanted to fit a second camera and speaking to Marquis about how to run a new cable from the back to the mirror mounted screen, their technician told me the cables are actually already there, behind a panel at the bottom of the B pillar on the driver's side. And sure enough they're there. Two screws hold a blanking panel on and behind that is a second camera socket and a few connections so I just wonder if maybe a plug or wire has come undone on yours? Of course it may well be that the Rapido is set up differently but for the sake of undoing the two screws holding the panel on, got to be worth a look? Link to comment Share on other sites More sharing options...
Brian Kirby Posted March 11, 2018 Share Posted March 11, 2018 It's an A class Colin, so it is unlikely the bits you refer to are present. Link to comment Share on other sites More sharing options...
Brian Kirby Posted March 11, 2018 Share Posted March 11, 2018 Grumpy Grandad - 2018-03-10 8:12 PM Hi Brian. We live in Tyne and Wear, and bought the van second-hand from a reputable dealer in Liverpool. It came with a full 12 months warranty which still has 8 months left to run. If I can sort the problem fairly easily myself I will do so, rather than go to Liverpool. Although having said that, when we had a small problem with the fridge door, apparently it's a common fault with the catch, they were more than happy to allow me to have it repaired locally to save me running any distance. If it's not raining on Monday I will investigate further. Stuart OK, alternative suggestion. :-) It seems that Waeco/Dometic dealers/service centres are pretty much non-existant in the Newcastle area, but there seem to be several Pioneer car radio/CD player fitters (even a few who claim to be RV specialists). Since suspicion seems for the moment to centre on the Pioneer element, why not find one convenient to you (search under "Where to buy" on Pioneer's website) and then take your van to them (you'd better check the size of the van won't cause problems first! :-))? If they can diagnose the problem, see of the motorhome dealer will agree to let them fix it under their warranty. Otherwise, I think you'll have to do as Derek suggests and take it back to the dealer. However, unless you get really lucky I somehow doubt that the dealer will have anyone on hand who is fully conversant with both the Waeco camera systems and the double-DIN Pioneer head units, so it may take them some time to unravel the source of the problem. I nearly went for a similar set-up on our van, but when I spoke to Dometic about compatible head units they hadn't a clue, and when I spoke to Kenwood and Pioneer about compatible Waeco camera systems, neither did they. Lots of "shouldn't be a problem" type comments, but it was clear the head unit manufacturers only knew about the cameras they sold, which were for reversing use only (I wanted rear view as well). So, I dumped the idea and just fitted a simple radio CD player plus a Waeco reversing system. Link to comment Share on other sites More sharing options...
Grumpy Grandad Posted March 11, 2018 Author Share Posted March 11, 2018 Hi. Before we went out for Mothers day I had a look in one of the rear cupboards and removed the back panel. There were loads of cables there , mainly co-ax cable, but also the wiring and connectors from the camera. The connections were both well sealed, so not able to pull them apart as I didn't want to break the sealant. I will have a look in the morning to see what the Pioneer radio's serial number is so that I can download an instruction manual. I think it's going to be a dealer repair job though. Thanks for your help Stuart Link to comment Share on other sites More sharing options...
Grumpy Grandad Posted March 11, 2018 Author Share Posted March 11, 2018 I also noticed this morning that the radio reception was abysmal ( very crackly ) so I think it's pointing to a radio problem. I will let you know how I get on with the dealer, but we are going away for 10 days, so there will be nothing done until we get back Stuart Link to comment Share on other sites More sharing options...
Grumpy Grandad Posted March 21, 2018 Author Share Posted March 21, 2018 Hi. Update on Rear view camera. I contacted the dealer today who were perfectly happy for me to have the fault repaired by people closer to my home. If it requires a new radio it may entail taking it back to the dealer, but wait and see Thanks to all Stuart Link to comment Share on other sites More sharing options...
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