Derek Uzzell Posted February 17, 2007 Share Posted February 17, 2007 Regular forum users will be aware there were problems with access yesterday (16/02/2007). Although access is once again possible (otherwise you wouldn't be reading this!!), the most recent HISTORICAL forum posting relates to Sunday 11 February - so the best part of a week's stuff has gone walkabout. Presumably the present forum has been restored from a back-up and, if the missing postings can be recovered, they will be added in due course. (And, if the lost postings can't be recovered, then - tough luck - it will be no use moaning about it!) I'm just posting this as a 'heads up' - no doubt the Moderator will provide more details. Link to comment Share on other sites More sharing options...
Terrytraveller Posted February 17, 2007 Share Posted February 17, 2007 Derek, Does that mean new postings to an old subject will now be overwrittten? Does that mean new postings to an old subject will now be overwrittten? Does that mean new postings to an old subject will now be overwrittten? :-( Link to comment Share on other sites More sharing options...
Guest starspirit Posted February 17, 2007 Share Posted February 17, 2007 no no no no no no no no - yes Link to comment Share on other sites More sharing options...
tonyishuk Posted February 17, 2007 Share Posted February 17, 2007 While I accept that this Forum is a free service from the Publishers, I would have thought the Moderator would have given some explaination for the problems, (?) Link to comment Share on other sites More sharing options...
Dave Newell Posted February 17, 2007 Share Posted February 17, 2007 I beleive the moderator is simply an employee of Warners and therefore only responsible for site issues during his normal working hours. D. Link to comment Share on other sites More sharing options...
twooks Posted February 17, 2007 Share Posted February 17, 2007 all very confusing, speshully since starspirit seems to have been spirited away in the down time and replaced by a character from Dibley B-) Link to comment Share on other sites More sharing options...
Mike Chapman Posted February 17, 2007 Share Posted February 17, 2007 I would have hoped that a company the size of Warners would have the IT procedures in place to do a check point recovery then roll forward transactions to the point of failure. Hopefully their accounts information is intact. Presumably Warners IT is a 5 day per week operation and hopefully all the lost data will be restored on Monday. The last forum to have this happen lost a great deal of the information that members had posted including the loss of the membership list, not good. Regards, Mike. Link to comment Share on other sites More sharing options...
Dave Newell Posted February 17, 2007 Share Posted February 17, 2007 I too would hope that by the end of Monday we would have a full restoration of the lost weeks postings but I would hazard a guess that the forum is hosted on an external server and the crash has nothing to do with vital accounts information. Presumably the in house accounts information will be backed up daily. Hopefully the forum is also backed up daily but as the crash happened on a Friday evening I would guess that the current backup level is courtesy of the hosting company (presumably weekly). Hopefully come Monday every thing will be restored to "normal" (whatever that is). D. Link to comment Share on other sites More sharing options...
Derek Uzzell Posted February 18, 2007 Author Share Posted February 18, 2007 As an ex-IT systems manager your optimism fills me with admiration. Link to comment Share on other sites More sharing options...
Dave Newell Posted February 18, 2007 Share Posted February 18, 2007 I did say hope rather than expect Derek. Of course restoring the forum to the content of just before the crash brings its own problems, namely that doing so would almost certainly lose any and all postings made since then. Therefore I'd guess they'll just leave it as it is and we lose a weeks worth of comment. D. Link to comment Share on other sites More sharing options...
MOTORHOMER Posted February 18, 2007 Share Posted February 18, 2007 I normally stay logged in but I seem to have been logged off since my last visit & its just taken me ages to sign in. System would not accept my password. However I have now managed to sign in. I knew my password was correct Link to comment Share on other sites More sharing options...
Mike Chapman Posted February 18, 2007 Share Posted February 18, 2007 Hello Dave, I take your points and agree. My reason for posting the comments was not to have a go at Warners but from the disappointment of seeing a good forum fail for the sake of not having good procedures. Looking at the site details it seems that the membership statistics are as was and new members registering betweeen the 11th and 16th February have been retained. It appears that Private Messages have also been lost. The problem I see with these crashes is that information posted by contributors is lost and maybe many hours of work by the contributor wasted. This gives a bad impression at a time when Warners are pushing the Forums to the readers of the magazines as "The liveliest Motorhome forum on the web". It is not just about taking back-ups but having the procedures in place to secure as much of the information as can be reasonably expected to be secured. The procedures should then be put in place to use Roll Forward or Roll Back recovery to ensure that the only data lost is that at the immediate point of failure. This is not rocket science, the software to do this has been available for many years and is relatively in-expensive. Whether the servers are hosted or owned the security should be the same. Regards, Mike. Link to comment Share on other sites More sharing options...
Tony Jones Posted February 18, 2007 Share Posted February 18, 2007 Gosh, there was me thinking how little had been going on while I was away this past week. I confess I didn't look at the posting dates - I thought it was just that you couldn't manage without me, although that seemed strange when I've not been part this outfit all that long. Still, I've been put in my place now - it didn't just go quiet 'cause I was away. Link to comment Share on other sites More sharing options...
Mel E Posted February 18, 2007 Share Posted February 18, 2007 Mike, I'm sure Warners will be flattered by your 'a publisher the size of Warners' comment. In fact they are TINY! Their biggest selling publication is MMM and the ABC circulation figure is TINY. Link to comment Share on other sites More sharing options...
Mel B Posted February 18, 2007 Share Posted February 18, 2007 I'm sorry ... I shouldn't have gone away for the weekend and left you all alone to 'play' without supervision, I should've known someone would break the forum if you didn't have an 'adult' in charge. (lol) I'm frantically trying to remember what went on last week on the Forum ... but can't! Frightening isn't it!?! *-) Link to comment Share on other sites More sharing options...
passionwagon Posted February 18, 2007 Share Posted February 18, 2007 8-) If lost posts are a problem then the original poster should repost and the experts answer them. What a lot of moaning Minnies and Mickies there are MH fraterniity! >:-) Link to comment Share on other sites More sharing options...
twooks Posted February 18, 2007 Share Posted February 18, 2007 dunno about the rest of you whingeing moaners [or is that moaning whingers :-> ] but I've had far too many CRAFT moments since 11th Feb . . >:-) to even think about .. .. .. .. err forgotten again, what was I saying ???? B-) Link to comment Share on other sites More sharing options...
Brian Kirby Posted February 19, 2007 Share Posted February 19, 2007 Well, it all seems to have been mended now, apart for the warning at the top of the screen, so well done all you tech lads and lassies! Nice to see the posts were merely mislaid, and not annihilated.Gold star after all? Link to comment Share on other sites More sharing options...
Mike Chapman Posted February 19, 2007 Share Posted February 19, 2007 Hello Brian, Look again. Regards, Mike Link to comment Share on other sites More sharing options...
Ray Posted February 19, 2007 Share Posted February 19, 2007 I recieved an email this evening from Warners about an anonymous someone, it was not me and wonder if everyone else recieved the same. Out&About forums : Forgotten password Someone has requested that your Out&About forums password be sent to this address. Then it included user mame and password Link to comment Share on other sites More sharing options...
Administrator Posted February 21, 2007 Share Posted February 21, 2007 Quick summary of problems: Our first (main) server failed on Friday. We switched over to the backup immediately while repairs were undertaken. Unfortunately, our backup server chose that particular moment to go 'foom', also. As a result - about a week's worth of forum data has gone missing. I'm afraid I've been struck low with 'flu since Friday, hence my delay in letting you know what's happened. We're currently working to resolve the matter, but it would appear that the forum data is irretrievable - including all user accounts created during this time. We are really very sorry for the inconvenience and we're taking steps to make sure it doesn't happen again. Link to comment Share on other sites More sharing options...
Dave Newell Posted February 21, 2007 Share Posted February 21, 2007 Thanks Mr. Mod for being honest and letting us know what's happened. I'm pretty sure we'll survive despite the loss of a weeks worth of postings. (lol) D. Link to comment Share on other sites More sharing options...
GJH Posted February 21, 2007 Share Posted February 21, 2007 OAL Moderator - 2007-02-21 9:14 AM Our first (main) server failed on Friday. We switched over to the backup immediately while repairs were undertaken. Unfortunately, our backup server chose that particular moment to go 'foom', also. As a result - about a week's worth of forum data has gone missing. You have my sympathy. We used to run a data recovery service from old 5.25 inch disks as part of our business. Didn't get a lot of requests until both machines we had which would run a 5.25 inch drive died. I've also been suffering from a cold. Like Dave says though, we'll survive :-) Graham Link to comment Share on other sites More sharing options...
empress Posted February 21, 2007 Share Posted February 21, 2007 Hope you are feeling better. We are sorry you have had such problems. I would add we received a lot of help sorting out our P'boro booking which had gone AOL. For this many thanks. Empress Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.