michele Posted September 6, 2007 Share Posted September 6, 2007 Then phone em up and tell em you want your new van take it as it is if they cannot do it and when you return get it taken back to them . That way you might not feel so bad about it all. Have they got your money yet ????? refuse to pay if you feel its wrong what they have done. Link to comment Share on other sites More sharing options...
Guest JudgeMental Posted September 6, 2007 Share Posted September 6, 2007 its me - 2007-09-06 1:44 PM but we are going on holiday so will be going with old van just another disapointment was looking forward to going in the new van. that must be very frustrating knowing it hs been sitting there untouched for weeks Upset! I wound be in a rage *-) Link to comment Share on other sites More sharing options...
Dave Newell Posted September 6, 2007 Share Posted September 6, 2007 michele - 2007-09-06 2:38 PM Then phone em up and tell em you want your new van take it as it is if they cannot do it and when you return get it taken back to them . That way you might not feel so bad about it all. Have they got your money yet ????? refuse to pay if you feel its wrong what they have done. I disagree. No matter how frustrating it is do not take the new 'van. Until you take it from them you have the power to demand things get done. once you've taken delivery you could have an even harder job getting all the faults put right. I'm not trying to defend the dealer in question (I don't even know who they are) but there may be extenuating circumstances. For instance 1st September I'm sure is a very busy time for them with countless new owners wanting to take delivery of their new vans. They have a finite number of staff and there are only so many hours in the day they can work. If they've had several 'vans in with faults to rectify they might well be behind schedule, at least they're fixing the faults. D. Link to comment Share on other sites More sharing options...
michele Posted September 6, 2007 Share Posted September 6, 2007 Dave's probably correct I think in hindsight not a good idea. Link to comment Share on other sites More sharing options...
davoscar Posted September 6, 2007 Share Posted September 6, 2007 agree with earlier posters though - it is very good to deal with a really good firm! We got ours too from Cotswold Motorcaravans and have always been treated extremely well... Link to comment Share on other sites More sharing options...
W3526602 Posted September 6, 2007 Share Posted September 6, 2007 Hi, When I came out the RAF in 1967, I got a job with a commercial main dealer in Croydon. They ran a bonus system. They looked in the book to see how long a job should take, multiply that by the cost per hour,,and that is what the customer would pay. The mechanic got 25% of the quoted figure. If he worked fast, he could beat his hourly rate. By Wednesday lunch time I was £20 ahead. Then the foreman gave me a pre-delivery check worth about £3 to me, but was going to take several hours. My work mates advised me to check the wheel nuts, check the engine oil level, and sign it off..... "The customer will tell us what needs fixing at the 500 mile service!". But I did the job concienciously, and picked up my standard pay at the end of the week. I hope this bonus system has been abandoned. It might explain the bad press that British cars got all those years ago. 602 Link to comment Share on other sites More sharing options...
its me Posted September 6, 2007 Author Share Posted September 6, 2007 thats why were waiting until we get back one more thing the insurace is charging us extra to keep the old van which we wouldnt be paying if they had are van ready on time >:-) Link to comment Share on other sites More sharing options...
michele Posted September 6, 2007 Share Posted September 6, 2007 I give up ......Why do you keep giving it to us in bits ? What do you mean extra Why dont you just insure it until or cancel when the new one is ready ?. I have never been charged Extra . Link to comment Share on other sites More sharing options...
its me Posted September 7, 2007 Author Share Posted September 7, 2007 had to change old insurance over to new van for 1st of sept as i get my disabled tax which as you no you have to have insurance to get tax. now we are been charged to keep the old van going we dont agree but thats the insurance for you. Link to comment Share on other sites More sharing options...
crinklystarfish Posted September 7, 2007 Share Posted September 7, 2007 I too hope desperately that this 'van is delivered as soon as possible. I pray that there are no faults when it is. Link to comment Share on other sites More sharing options...
michele Posted September 7, 2007 Share Posted September 7, 2007 Yes I feel as if I have worked for me money :D Link to comment Share on other sites More sharing options...
its me Posted September 7, 2007 Author Share Posted September 7, 2007 thanks all going up north now and hope the van will be ready when we get back :-D bye Link to comment Share on other sites More sharing options...
BGD Posted September 7, 2007 Share Posted September 7, 2007 its me - 2007-09-07 10:40 AM thanks all going up north now and hope the van will be ready when we get back :-D bye So do most of us by now, I'm sure. Link to comment Share on other sites More sharing options...
michele Posted September 7, 2007 Share Posted September 7, 2007 :D :D Have a nice holiday ..............We will only joking, ;-) Link to comment Share on other sites More sharing options...
handyman Posted September 7, 2007 Share Posted September 7, 2007 can we run a book on how many faults there will be (lol) Link to comment Share on other sites More sharing options...
its me Posted September 25, 2007 Author Share Posted September 25, 2007 you should of run your book you`d be loaded by now. yes we got the van on condition they still finnish the repairs plus the new one someone has left a deep long scratch on the bumpper :'( going south this weekend to try it out it got to get better :-D Link to comment Share on other sites More sharing options...
Hymer C 9. Posted September 25, 2007 Share Posted September 25, 2007 Good luck with the new van, hope your faults are soon sorted and you enjoy your weekend. Carol. Link to comment Share on other sites More sharing options...
Hymer C 9. Posted September 25, 2007 Share Posted September 25, 2007 Good luck with the new van, hope your faults are soon sorted and you enjoy your weekend. Carol. Link to comment Share on other sites More sharing options...
Puzzled Posted September 26, 2007 Share Posted September 26, 2007 Do us all a favour list all the faults on your new van. This will help us all watch for similar faults on our new vans. Link to comment Share on other sites More sharing options...
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