insignia Posted January 25, 2011 Share Posted January 25, 2011 Following recommendations from other forum contributors, I bought the ACSI DVD. My problem is that after a few minutes of use the programme freezes and the screen fogs and the prog. stops working. I decided that I would uninstall and re-install to try and cure the problem. Unfortunately, the programme will not uninstall, despite trying half a dozen times using the various options given by the 'uninstall wizard', so I am stuck with a programme that I cannot use and cannot uninstall. Has anyone had this problem and if so is there anyway of sorting this problem? Please help as I was in the process of trying to plan my Europe trip and book a campsite! many thanks to all the helpful folk out there! :'( :-) Link to comment Share on other sites More sharing options...
silverback Posted January 25, 2011 Share Posted January 25, 2011 hi insignia, which operating system are you using? you could try going into safe mode on start up..then try uninstall again or do a system restore back to before you installed the program(make sure you back up any work or other stuff you are likely to need before doing this) then i would do a computer defrag and clean up before installing the dvd again this would be the likely cause of the program freezing jonathan Link to comment Share on other sites More sharing options...
johnnerontheroad Posted January 25, 2011 Share Posted January 25, 2011 Try this freeware it help me with some sofware I could not remove. http://www.revouninstaller.com/start_freeware_download.html Good Luck Dave Link to comment Share on other sites More sharing options...
tonyishuk Posted January 25, 2011 Share Posted January 25, 2011 Takes a hunk of space about 2.6 gig installed so needs about 4 gig clear to allow installation and formation of temporary files to form (which are cleared out later by the program) If you have a small hard disc, this could be the problem Rgds PS Just to add your PC may need a good clean out of cached files and redundant registry keys. Sounds more scary than it is to do. Type " ccleaner " (without the "" and it is CC " ) on this site search box to see what you are letting yourself into *-) Rgds Link to comment Share on other sites More sharing options...
Madmaggott Posted January 25, 2011 Share Posted January 25, 2011 Does this dvd need to be loaded or can the data be accessed from the disk alone? Link to comment Share on other sites More sharing options...
insignia Posted January 26, 2011 Author Share Posted January 26, 2011 Dave, Many thanks for the useful tip. The Revo seems to have uninstalled the programme although the icon is still there and when I check the 'properties' button it tells me the Kb of the programme which is a bit confusing! but I hope that it has actually gone! thanks again. Insignia. Link to comment Share on other sites More sharing options...
insignia Posted January 26, 2011 Author Share Posted January 26, 2011 Hin Silverback, Thanks for your suggestions! I have already defragged and done all the usual good housekeeping stuff and have a healthy 31Gigs of memory so I know that it is not that. Memory restore also does not help but thanks all the same. A freebie uninstaller from the internet seems to have done the trick!! thanks again Insignia Link to comment Share on other sites More sharing options...
insignia Posted January 26, 2011 Author Share Posted January 26, 2011 haven't tried but there didn't seem to be this option on install. Previous programmes do not run fully when only operated from disc though! thanks for the thought! insignia. Link to comment Share on other sites More sharing options...
insignia Posted January 26, 2011 Author Share Posted January 26, 2011 Tonyishuk Thanks for the advice, have already defragged and done all the usual good housekeeping stuff to keep the pc healthy and have a good 31Gigs of memory so I know it's not that. I have just downloaded a freebie uninstaller and am glad to say that this has done the trick. many thanks for your thoughts Insignia Link to comment Share on other sites More sharing options...
insignia Posted January 26, 2011 Author Share Posted January 26, 2011 Tonyishuk Thanks for the advice, have already defragged and done all the usual good housekeeping stuff to keep the pc healthy and have a good 31Gigs of memory so I know it's not that. I have just downloaded a freebie uninstaller and am glad to say that this has done the trick. many thanks for your thoughts Insignia Link to comment Share on other sites More sharing options...
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