william1 Posted September 12, 2011 Share Posted September 12, 2011 How sensitive are the new Thetford Fridges to the Motorhome being very level ? - we have lost a freezer full of food as have our friends due to the freezer defrosting. We are not sure if it was due to tthe MH not being absolutely level or a mal function after the defrost cycle. Has anyone had a sinilar experience ? Link to comment Share on other sites More sharing options...
fjmike Posted September 12, 2011 Share Posted September 12, 2011 Can't really help directly with your question but maybe able to help stop a repeat. When we were away in Italy this year we thought our Dometic fridge freezer was playing up but did not know for certain. We puchased a Electrolux digital thermometer with a lead that you put into the fridge or freezer. This confirmed that we had a problem which turned out to be a duff burner. Since having the fix we now have the themometer to keep an eye on the temperature which since having the new burner we have had to raise the temperature as it was too cold on previous setting.similar item http://thermometer.co.uk/418-fridge-or-freezer-alarm-thermometer.html Link to comment Share on other sites More sharing options...
rolandrat Posted September 13, 2011 Share Posted September 13, 2011 If you ring the technical support dept they may be able to give you some advice. Link to comment Share on other sites More sharing options...
eric hobson Posted September 13, 2011 Share Posted September 13, 2011 The thermistor in our Thetford fridge/freezer failed 3 weeks ago. This is the second failure in 2 years. On the 1st occasion the fridge froze everything as well as the freezer, which we could live with until we got the part. On the 2nd occasion the freezer thawed out. Fortunately we had only a few items in there. On both occasions Thetford supplied the part free of charge and I clipped it in myself. They posted the second one to a C&C site I was going to. This in no way excuses them of supplying what appears to be an unsatisfactory piece of kit. I also had a new 230v burner fitted in July at cost to me. On my motorhome ( Autotrail ) this cannot be reached from the outside vents so the unit has to come out. Unfortunately Autotrail appear to have built the units round the fridge so it does not come out. As I considered fitting it myself I made the right decision in getting caravan service engineer to do it. They quoted £50 labour and it took 2 men 2.30 hrs. Lucky escape! Don,t know if any of this helps but Thetford technical at Sheffield are quite helpful. Link to comment Share on other sites More sharing options...
graham Posted September 13, 2011 Share Posted September 13, 2011 Is it a new vehicle? Link to comment Share on other sites More sharing options...
william1 Posted September 14, 2011 Author Share Posted September 14, 2011 Our MH is a Autotrail Tracker - 2011 Link to comment Share on other sites More sharing options...
eric hobson Posted September 14, 2011 Share Posted September 14, 2011 Our vehicle is 3.5 years old. Autotrail Arapaho. Link to comment Share on other sites More sharing options...
David Dwight Posted September 14, 2011 Share Posted September 14, 2011 William, We had a similar problem with our Autotail when it was new, Thetford didnt want to know, the dealer couldnt find the fault. Autotail found the problem within seconds and fitted a new fridge. It was blockage in the pipework. The fridge will operate to quite a good tolerance of off level. Contact Colin Treacher at Autotrail, he is Production Manager. Good luck David Link to comment Share on other sites More sharing options...
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