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Avtex wont log on to Maxvu Dome


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We have recently purchased a Maxview Auto VuDome for our motorhome along with an Avtex L187DRS. We are currently in France and for the first week or so everything worked fine - the VuDome locked onto Astra 2 and the picture on all channels was great.


Then one night the satellite locked on OK but all we got on the TV was a box saying "No signal or retune". We tried a complete rescan but with the same end result (the rescan showed we should have had over 400 channels!).


Could anybody offer any suggestions what the problem may be and how to cure it please.

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