tazdog6007 Posted May 24, 2018 Share Posted May 24, 2018 Took your advice and suggestion of responsibility , and phoned them this morning 23 5.and they had the parts in on the 14th,but failed to inform me,and cannot book me in till august thats eight months waiting.told them this is not on and that i will fit the parts myself if they will post them.Have to ask the manager and will call back.Sorry Mr Uzzell,still think they are a useless bunch of (it's not nice to insult people)s >:-( Link to comment Share on other sites More sharing options...
tazdog6007 Posted May 24, 2018 Author Share Posted May 24, 2018 Sorry mmm got a bit carried away :$ Link to comment Share on other sites More sharing options...
Derek Uzzell Posted May 24, 2018 Share Posted May 24, 2018 tazdog6007 - 2018-05-24 11:33 AM ...Sorry Mr Uzzell,still think they are a useless bunch of (it's not nice to insult people)s >:-( I woudn’t disagree - hardly a shining example of customer service. (It would be interesting to know why it took so long for the parts to reach Lowdhams, but I suspect that will remain a mystery...) Link to comment Share on other sites More sharing options...
ColinM50 Posted May 24, 2018 Share Posted May 24, 2018 Does the word you're looking for rhyme with bankers? We went there three years ago when looking for our first second hand m/h. Salesguy came up to us, asked what we were looking for so told him and his reply was "oh cheap (£25k) stuff is over there and walked away. Have a guess where we didn't buy? Link to comment Share on other sites More sharing options...
jobboyce Posted May 24, 2018 Share Posted May 24, 2018 I empathise, I am up to 7 months with Solent Motorhome Dorset, and STILL waiting. SELL TODAY AND FORGET TOMORROW the new customer focused business !!!!!! :$ Robert Link to comment Share on other sites More sharing options...
Wirehaired Posted May 25, 2018 Share Posted May 25, 2018 It wouldn't be cheap If the sales guy was using his own money. Link to comment Share on other sites More sharing options...
pagey Posted May 25, 2018 Share Posted May 25, 2018 it was the salesman that was cheap he is probably selling kitchens now (lol) Link to comment Share on other sites More sharing options...
tazdog6007 Posted May 25, 2018 Author Share Posted May 25, 2018 they agreed to post the parts to me for a self fit.That was yesterday afternoon.Still sent the CEO a personal email giving my opinion of his company Link to comment Share on other sites More sharing options...
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