kemerton Posted August 1, 2021 Share Posted August 1, 2021 Further to my post on 10th July and subsequent post from "absolute beginner" https://forums.outandaboutlive.co.uk/forums/Motorhomes/Motorhome-Matters/electric-step/58479/ https://forums.outandaboutlive.co.uk/forums/Motorhomes/Motorhome-Matters/Where-and-which-is-the-fuse-/58333/ you may be interested to know that I have now solved the problem. As suggested it was the lack of a d+ signal but where oh where does that signal enter the system. On my van (Pilote G600) we discovered that it enters the electrobloc at pin 3 in bloc 5 and was a plain green wire, we were able then to trace this back via a hatch inside the gas locker to the front, behind which was an absolute cats cradle of wires, connectors and relays. But there was the green wire disappearing up into the cab area. we removed the cover from the fuse panel on the dash in front of the driver where there are loads of vehicle fuses but could not see our green wire. We then removed a speaker that had been fitted into the side panel in the drivers footwell and there we found some wires including our green wire which we tracked up to the area of the fuse panel and behold pushed down out of sight was our green wire and an in line fuse holder which had fallen apart. Having put the fuse holder back together properly and tested the fuse, hay presto all working as it should. step retracts on turning on the ignition and the fridge works on 12v. Hope you find this helpful, I am grateful for everybody's comments and to my very patient step son for all his help. Link to comment Share on other sites More sharing options...
kemerton Posted August 1, 2021 Author Share Posted August 1, 2021 A couple of pictures regarding previous post Link to comment Share on other sites More sharing options...
Derek Uzzell Posted August 1, 2021 Share Posted August 1, 2021 To successfully attach files to a posting, you need to limit their size to sub-100kb. (I've embedded into your first posting above links to the earlier relevant forum discussions, which should simplify finding those threads.) Link to comment Share on other sites More sharing options...
Robinhood Posted August 1, 2021 Share Posted August 1, 2021 ...glad you fixed it. I posted pin 4 of block 5 in my advice. Mea Culpa; the input clearly goes into pin 3 as you say (though testing pin 4 - which appears to output the signal - would have provided diagnosis, but not the correct wire trace). Link to comment Share on other sites More sharing options...
buddy Posted August 1, 2021 Share Posted August 1, 2021 Glad the problem is now sorted out and thanks for letting us know what you found it could prove very useful to others in the future. Link to comment Share on other sites More sharing options...
Alanb Posted August 1, 2021 Share Posted August 1, 2021 May I second Buddy's post above. Alan Link to comment Share on other sites More sharing options...
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