laimeduck Posted February 27, 2023 Share Posted February 27, 2023 I contacted ACSI regarding two anomalies and have now had a reply. A) Some sites applying a surcharge for electricity over and above the quoted nightly rate "The electricity fee you refer to is, unfortunately, something we had to introduce this year. Energy prices have increased greatly since the invasion of Ukraine. Unfortunately, that was not foreseen in the negotiations we had with the campsites. This means that Campings can charge a special energy fee, provided they also charge it for non-ACSI customers. The ACSI prices are still confirmed to be the cheapest, despite the extra energy fee." While I understand why the surcharge is there I think ACSI are being less than upfront. To my knowledge they have never informed me or their subscibers that they are allowing an additional fee to be charged? And not all sites are applying this charge? It is now therefore a bit of a free for all as regards pricing, whereas before it was a known quantity. B) The ACSI App not allowing me to leave a review and not updating reviews left via the website. "The reviews you have published on our website will be included in the application once we release a new version of the app. Multiple times per year we update your app to solve reported issues and bugs. When we update the app, we will also include all the reviews that have been made during that period. Not sure why, but the IT department assures us that it can only be done that way." This means that the information from the App is not necessarily accurate because you will never know if it has been updated or not. Jeremy Link to comment Share on other sites More sharing options...
Jez_1966 Posted February 27, 2023 Share Posted February 27, 2023 "The electricity fee" as applied by Caravan Club, Camping and Caravan Club is a very modern issue so understandable if not planned for/instantly advertised. This again is a modern issue, pre www and to this day you get a hardcopy book updated once a year. The website is "live" the app is not, I believe people would complain if they had to download the app everytime a new website review was posted. I also don't belive reviews need to be upto the minute to be useful. Personally not I've not hand any issue with ACSI review and the discount/savings greatly exceed the membership cost, which is why we use it, as I'm guessing is the reason for the majority. Si potestis facere meliorem Link to comment Share on other sites More sharing options...
Derek Uzzell Posted February 28, 2023 Share Posted February 28, 2023 As my latin master used to be fond of writing on my homework "Vos non potestis figere stultus". Link to comment Share on other sites More sharing options...
TeamRienza Posted February 28, 2023 Share Posted February 28, 2023 19 hours ago, Jez_1966 said: Si potestis facere meliorem You appear to have proved him wrong. Davy Link to comment Share on other sites More sharing options...
mtravel Posted February 28, 2023 Share Posted February 28, 2023 Furio, Magda's husband, one of the three characters in the Italian movie "Bianco, Rosso e Verdone", is the perfect description of pedantry. See https://en.wikipedia.org/wiki/Bianco,_rosso_e_Verdone (read their description and how it turns out). If there is an English version you should watch it. Smile, Max Link to comment Share on other sites More sharing options...
Caddies104 Posted February 28, 2023 Share Posted February 28, 2023 I have written several reviews and find in takes a few months for it to appear. It does eventually get there. 🚐 Link to comment Share on other sites More sharing options...
Jez_1966 Posted February 28, 2023 Share Posted February 28, 2023 I don't understand the benefit to the thread of the comments by Derek Uzzell/TeamRienza/mtravel, are you contributing, abusing member, trolling? Please enlighten.. Link to comment Share on other sites More sharing options...
laimeduck Posted February 28, 2023 Author Share Posted February 28, 2023 3 minutes ago, Jez_1966 said: I don't understand the benefit to the thread by the comments of Derek Uzzell/TeamRienza/mtravel, are you contributing, abusing member, trolling? I know what I think but I will leave you to decide. Link to comment Share on other sites More sharing options...
TeamRienza Posted March 1, 2023 Share Posted March 1, 2023 2 hours ago, Jez_1966 said: I don't understand the benefit to the thread of the comments by Derek Uzzell/TeamRienza/mtravel, are you contributing, abusing member, trolling? Please enlighten.. You quoted a Latin phrase. As far as I can see Derek drifted the thread a little by quoting what a teacher quoted to him. I posted a compliment to Derek in recognition of his endeavours on this forum helping others. However on reviewing my post, I lifted the wrong quote. I thought I had lifted Dereks quote. Certainly no offence or troll intended by me. You are welcome to check my posts on many Motorhome forums under the TeamRienza or Davy username (Wildies, motorhomer, craic, Autosleeper, motor-homeowners). Davy Link to comment Share on other sites More sharing options...
laimeduck Posted March 1, 2023 Author Share Posted March 1, 2023 9 hours ago, TeamRienza said: You quoted a Latin phrase. As far as I can see Derek drifted the thread a little by quoting what a teacher quoted to him. I posted a compliment to Derek in recognition of his endeavours on this forum helping others. However on reviewing my post, I lifted the wrong quote. I thought I had lifted Dereks quote. Certainly no offence or troll intended by me. You are welcome to check my posts on many Motorhome forums under the TeamRienza or Davy username (Wildies, motorhomer, craic, Autosleeper, motor-homeowners). Davy Davy - no offense taken .... Thanks for your comments. Jeremy Link to comment Share on other sites More sharing options...
mtravel Posted March 1, 2023 Share Posted March 1, 2023 11 hours ago, Jez_1966 said: I don't understand the benefit to the thread of the comments by Derek Uzzell/TeamRienza/mtravel, are you contributing, abusing member, trolling? Please enlighten.. Trolling ? Not me, please. Recreational vehicles are equipped with autonomous gas or diesel heating systems, some models also have the option of electric heating. Stove option. Separate heaters should not be allowed but some claim to use 500W during the day, let say 10hrs = 5Kw and 1000W at night, let say 14hrs = 14Kw. Total 19Kw, well above the 4 that ACSI claims to guarantee. More than enough for the normal operation of on-board utilities, refrigerator, lighting and maybe TV. But in its notes ACSI also declares "Amenities in bold are not included in the overnight price. Some may need to be paid for. (This does not imply that all amenities not in bold are free!). I read it as "connection to the EHU may involve costs". What is someone complaining about ? Link to comment Share on other sites More sharing options...
Derek Uzzell Posted March 1, 2023 Share Posted March 1, 2023 12 hours ago, Jez_1966 said: I don't understand the benefit to the thread of the comments by Derek Uzzell/TeamRienza/mtravel, are you contributing, abusing member, trolling? Please enlighten.. Mea culpa - sicut facetum 🙃 Link to comment Share on other sites More sharing options...
Jez_1966 Posted March 1, 2023 Share Posted March 1, 2023 Messages can be very easily misunderstood. All's well that end well. Link to comment Share on other sites More sharing options...
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