Mel B Posted March 10, 2011 Share Posted March 10, 2011 Eddie and Tracker PACK IT UP!!! THIS IS GETTING VERY BORING!!! I don't care who the hell started it, just stop it the pair of you. And before you both have a go at me ... it's my birthday so I'm entitled to tell you both off so you don't spoil it ... so there!!! :-S Now back to the original subject: We've had this on our Ford based motorhomes too and it is normally a matter of getting the Ford main dealer to alter it on the system, once they've seen the registration document. Link to comment Share on other sites More sharing options...
How Much Posted March 10, 2011 Share Posted March 10, 2011 Where am i going wrong in my assumptions here? I would have thought buying 'brand new' from a dealer, would have THEM in pole position to sort out any warranty issues, including fixing any faults within the period? It shouldnt matter if 'service historys' from prior to your purchase are missing. They sold you the goods in good faith, it should be down to them - not Fords, not Hymer, but the dealer who took your money. They shouldnt be allowed to hide behind other folks failings from before they took your cash. Link to comment Share on other sites More sharing options...
Guest JudgeMental Posted March 10, 2011 Share Posted March 10, 2011 My comments regards you where because you continue to stalk me and comment on my style and criticize with out just reason, just because you see something which is clearly not there... I am sick to death of telling you just to leave me alone! what in Gods name is wrong with you man! Link to comment Share on other sites More sharing options...
Randonneur Posted March 10, 2011 Share Posted March 10, 2011 Mr Moderator please can you send these two for an early bath. Link to comment Share on other sites More sharing options...
Guest Tracker Posted March 10, 2011 Share Posted March 10, 2011 It is sad that you think I am stalking you because it is simply not true and it suggests you have delusions of self importance as well as paranoia. You make lots of postings that are fair, make sense and are helpful but now and then you get all pompous and, judging from the PMs I have had, it is very off putting for newer members to get replies like the one that you posted. Think about it Eddie - try to see it from the point of view of the recipient? The poor guy has had enough aggro and is seeking help not censure. How would you feel if you asked for advice and got slapped down? All I did was comment politely on a comment that you made and all I ask that you do the same - politely - is that asking too much? NOW can we let it rest please? Link to comment Share on other sites More sharing options...
terryW Posted March 10, 2011 Share Posted March 10, 2011 terryW - 2011-03-10 4:38 PM Had exact same problem but quickly sorted. Phoned Ford direct and sent copy of V5 by Email (fax would have been ok) and they changed it while I was on the phone. Sorted within the hour without a single cross word. Very pleased with the service :-) If I can add what I hope is further helpful comment for anyone who purchases an imported Motorhome on a Ford base. As I understand it, this situation occurs because the vehicle is manufactured in the UK and the date when warranty is started from is the date when it is sold for export. Probably so that a warranty is put in place when the vehicle is not expected to be re-imported and to the UK. Link to comment Share on other sites More sharing options...
tyreman Posted March 10, 2011 Share Posted March 10, 2011 Judg and Tracker,If you pair of idiots are trying to spoil this site then your going about it the right way...theres some poor bloke asking advice after being stitched up for 30 or 40k an you like a pair of bloody children....use pm`s to sort this out or just sod off !!!!!!!!!!! Link to comment Share on other sites More sharing options...
tyreman Posted March 10, 2011 Share Posted March 10, 2011 David,surely this problem should be laid firmly on brownhills door,they are the people that you paid the money to so your contract is with them,theres no way you should have to do the running about and speaking to fords to sort your warranty out,park your van outside with a big banner on,who`s dealing with this at browhills ?...you really need to take this to the top. Link to comment Share on other sites More sharing options...
tyreman Posted March 10, 2011 Share Posted March 10, 2011 David,surely this problem should be laid firmly on brownhills door,they are the people that you paid the money to so your contract is with them,theres no way you should have to do the running about and speaking to fords to sort your warranty out,park your van outside with a big banner on,who`s dealing with this at browhills ?...you really need to take this to the top. Link to comment Share on other sites More sharing options...
Guest Tracker Posted March 10, 2011 Share Posted March 10, 2011 tyreman - 2011-03-10 6:41 PM Judg and Tracker,If you pair of idiots are trying to spoil this site then your going about it the right way...theres some poor bloke asking advice after being stitched up for 30 or 40k an you like a pair of bloody children....use pm`s to sort this out or just sod off !!!!!!!!!!! If you feel so strongly why did you not use a PM to convey your message in which it would have been more approriate to swear than on open forum. Link to comment Share on other sites More sharing options...
Mel B Posted March 10, 2011 Share Posted March 10, 2011 Richard and Eddie ENOUGH! Richard - please stop with the faint 'praise' and then criticism of Eddie as this would annoy me too - if you really want to 'stop' this as you have suggested, then DO SO, stop having to have the last word all the time, whether to Eddie, or others. It might be an idea to resist commenting on Eddie's postings as it is clearly antagonising him, regardless of whether you feel you should or not. Eddie - sometimes you're comments can be taken the wrong way, I'm sure they are not meant that way, but just said 'quickly' which is your style, but it may be a bit abrupt for some of the new forumites who are not familiar with your way of posting. As above, if Richard says something, think twice before comment on it. Basically, stop treading on each other's corns and taking umbridge at each other's postings and hopefully the forum will be a much nicer place. I WAS having a nice 'birthday' night, and now I feel like knocking both your flipping heads together! GROW UP THE PAIR OF YOU - you are not kids ... a pair of old goats maybe. Link to comment Share on other sites More sharing options...
Robinhood Posted March 10, 2011 Share Posted March 10, 2011 terryW - 2011-03-10 6:37 PM If I can add what I hope is further helpful comment for anyone who purchases an imported Motorhome on a Ford base. As I understand it, this situation occurs because the vehicle is manufactured in the UK and the date when warranty is started from is the date when it is sold for export. Probably so that a warranty is put in place when the vehicle is not expected to be re-imported and to the UK. Most are built in Turkey nowadays (Otosan Plant). The arrangements for warranty start seem to vary by converter, but Ford may start the clock ticking when the base vehicle is sold to the converter, or when the vehicle is PDI'd just prior to or after conversion. Mine was PDI'd by a Ford dealer in Germany (the book is stamped) and the original warranty date was set to run from then. As you have found, on production of documentation showing registration from new in the UK after import, Ford will reset the warranty start date to the registration date. This should be arranged by either the dealer or the importer, but sometimes gets overlooked. In my case, my dealer (and I have no reason to disbelieve them - on all other things they have been very good) maintained the importer would arrange it through Hobby - it didn't happen quickly, and I wanted the pan-European Breakdown cover sorting before going abroad, so I chased it myself (though it took me some time to get the correct contact at Ford). Incidentally, I believe the warranty duration in Germany, where mine was ordered and converted, is 2 years, whereas Ford UK will give the full 3 year UK warranty once the adjustment is carried out. Link to comment Share on other sites More sharing options...
Brian Kirby Posted March 10, 2011 Share Posted March 10, 2011 tyreman - 2011-03-10 6:47 PM David,surely this problem should be laid firmly on brownhills door,they are the people that you paid the money to so your contract is with them,theres no way you should have to do the running about and speaking to fords to sort your warranty out,park your van outside with a big banner on,who`s dealing with this at browhills ?...you really need to take this to the top. Dead right - but! There is this old saying about flogging dead horses. :-) To date, Brownhills advice on this is unhelpful to their customer, it is wrong, and the position their customer is now in is a consequence of Brownhills incompetence. I sought an alternative term, but couldn't think of one, so incompetence it is! :-)When they registered the vehicle, they, and no-one else, should have notified all relevant parties they had done so. This warranty issue is so common they surely can't claim to be the biggest dealer in UK, while at the same time failing to understand the procedure to set the warranty start date, and the absolute necessity to do so on behalf of their, no doubt "greatest priority", customer. So, after that demonstration of incompetence and misinformation, why not just cut your losses and sort it out yourself? On the whole, far easier, quicker, and far less likely to go wrong again.Take the V5C to a Ford main dealer, preferably a Transit specialist "Backbone" dealer, and get them to correct the out of date information, which is almost certainly based on the date Ford originally delivered the chassis to Hymer. Of course you shouldn't have to do this but, under the circumstances, any road home? Link to comment Share on other sites More sharing options...
lennyhb Posted March 10, 2011 Share Posted March 10, 2011 Sounds like Brownhills have sold you a van they have had in stock a long, long time I hope you got a good price. Hymer only build one to two batches of RHD Motorhomes a year & when they get the chassis in they turn them around fairly quickly. When we ordered our van we could of had a LHD one in January but as we wanted RHD we had to wait until May for the next build on RHD chassis, the chassis was manufactured in April & the completed Motorhome delivered to the dealer at the end of May. It is up to the dealer to inform the chassis manufacture of the registration date for the warranty, our dealer told us once we had registered the van to send him a copy of the registration document so he could register the warranty with Fiat (we brought in Belgium). Link to comment Share on other sites More sharing options...
dshague Posted March 10, 2011 Share Posted March 10, 2011 All newly regressed vans can have this problem of warrantee dates.I have bought two new van from two large dealers in the past three years .I had to contact vehicle manufacture to get a three year warrantee dates changeddon’t for get to contact the breakdown company as well to get your three year dates changedDo it your self don’t bother with selling dealer some will say its the selling dealers job. Link to comment Share on other sites More sharing options...
JasmineAnders Posted March 10, 2011 Share Posted March 10, 2011 I wonder about the life of the tyres on these old stock vehicles. If the van was registered in May 2008 they are already approaching 3 years old before the vehicle was sold-and it is generally recommended that the life does not exceed 5 years. Or will new tyres have been fitted at some stage? Might be worth looking at the production date on the tyre walls. Link to comment Share on other sites More sharing options...
david1949 Posted March 10, 2011 Author Share Posted March 10, 2011 Hi all i think there is some points i need to clear up here first when i posted this thread i did not know that this warranty issue is a common problem and just thought i would tell my story. Next i have been m/homing for 20 years and changed many m/home with many dealers and never had a warranty problem on a base vehicle this is why i thought i would put a thread in about this Ford i bought in Dec 2010 Next the vehicle was built in Turkey it was P D I by a Ford dealer in Turkey in May 2008 then sent to Hymer. Next i asked the ford dealer if he would update the warranty he went and saw the manager with the Vin from but came back and said i needed to get the dealer to do it that i bought it from up to last year he could have help but Ford has changed the rules now as for the service guy because of the age of the vehicle he needed a service history to send to Ford along with warranty work paper work. I found Ford C/C was always busy when i ring i sent them 2 e mails did not get a reply i now think that covers it all now and thank,s to Robinhood who gave me a e mail address for Ford it looks like it all sorted now sorry if i have cased any ill felling between members of the forum over this thread. Link to comment Share on other sites More sharing options...
david1949 Posted March 10, 2011 Author Share Posted March 10, 2011 Hi all i think there is some points i need to clear up here first when i posted this thread i did not know that this warranty issue is a common problem and just thought i would tell my story. Next i have been m/homing for 20 years and changed many m/home with many dealers and never had a warranty problem on a base vehicle this is why i thought i would put a thread in about this Ford i bought in Dec 2010 Next the vehicle was built in Turkey it was P D I by a Ford dealer in Turkey in May 2008 then sent to Hymer. Next i asked the Ford dealer if he would update the warranty he went and saw the manager with the Vin from but came back and said i needed to get the dealer to do it that i bought it from up to last year he could have help but Ford has changed the rules now as for the service guy because of the age of the vehicle he needed a service history to send to Ford along with warranty work paper work. I found Ford C/C was always busy when i ring i sent them 2 e mails did not get a reply i now think that covers it all and thank,s to Robinhood who gave me a e mail address for Ford it looks like its all sorted now sorry if i have cased any ill felling between members of the forum over this thread. Link to comment Share on other sites More sharing options...
terryW Posted March 10, 2011 Share Posted March 10, 2011 Robinhood - 2011-03-10 7:14 PM terryW - 2011-03-10 6:37 PM Incidentally, I believe the warranty duration in Germany, where mine was ordered and converted, is 2 years, whereas Ford UK will give the full 3 year UK warranty once the adjustment is carried out. Probably right, mine was a Trani PVC, probably built at Southampton but also converted in Germany and yes I was given the full 3 years. Link to comment Share on other sites More sharing options...
silverback Posted March 10, 2011 Share Posted March 10, 2011 david1949 - 2011-03-10 9:42 PM I found Ford C/C was always busy when i ring i sent them 2 e mails did not get a reply i now think that covers it all and thank,s to Robinhood who gave me a e mail address for Ford it looks like its all sorted now sorry if i have cased any ill felling between members of the forum over this thread. david1949 glad its sorted, and well done all the proper contributers, and there is no need at all to apologise for ill feeling... its between judgemental and tracker..they are always at it *-) so you just carry on posting it was a good thread and informative :-D jonathan Link to comment Share on other sites More sharing options...
Guest JudgeMental Posted March 10, 2011 Share Posted March 10, 2011 David I apologise to you and you only for disrupting your thread but if I was left alone this would not of happened. As a fellow 2007 ford based camper owner I think you should be happy now that everything is sorted. So please dont get to bad an impression of me no matter what one other may say. Also happy B day to the loveliest women on this forum Mel B Xxxxxxx :D Link to comment Share on other sites More sharing options...
Big Momma Posted March 10, 2011 Share Posted March 10, 2011 I have had 4 Motorhomes in the last 12 years and the last two were new. I certainly had not even thought about checking the Warranty dates (never checked with my cars either coming to that). I ordered my latest new vehicle in October 2009 and collected it on 1st May 2010 (date of first registration). I had cause to take it in to my local FIAT approved commercial dealer for some warranty work just a few short weeks after collecting it and when they checked to ensure I was registered on the FIAT database they advised me that my Warranty date commenced November 2009 and not May 2010. This was rectified there and then on production of my Vehicle Registration Document and so the FIAT database now reflects that my warranty commenced on 1st May 2010, otherwise I wuld have lost 6 months off my warranty period. Glad to hear that you have also now got it all sorted Dave ;-) Link to comment Share on other sites More sharing options...
jhorsf Posted March 10, 2011 Share Posted March 10, 2011 Happy Birthday Mel Link to comment Share on other sites More sharing options...
Guest JudgeMental Posted March 10, 2011 Share Posted March 10, 2011 jhorsf - 2011-03-10 11:04 PM Happy Birthday Mel I think she has passed out....... Link to comment Share on other sites More sharing options...
Brian Kirby Posted March 10, 2011 Share Posted March 10, 2011 david1949 - 2011-03-10 9:42 PM ................. sorry if i have cased any ill felling between members of the forum over this thread. No David, you haven't, so don't apologise. Unfortunately, they do it all on their little own. :-D Link to comment Share on other sites More sharing options...
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