Cattwg Posted July 19, 2012 Share Posted July 19, 2012 Hi, When trying to access the MMM ‘Find a Campsite’ database – specifically for Croatia - I either get a message that it’s not responding or the response is so slow as to make the database unusable. Has anyone else had a problem? I’ve tried several times over the last two days. Cattwg :-D Link to comment Share on other sites More sharing options...
Guest JudgeMental Posted July 19, 2012 Share Posted July 19, 2012 Just look at ACSI on line.......Or buy the book or DVD Just booked site near Split this morning :-D Link to comment Share on other sites More sharing options...
nuevoboy Posted July 19, 2012 Share Posted July 19, 2012 I've never been able to use that site. I always get a message that some script on the programme causes my PC to run slow and it locks up for ages. I frequently use ukcampsitereview which is quick and easy to use. Not uste it covers Croatia though. *-) Link to comment Share on other sites More sharing options...
Cattwg Posted July 20, 2012 Author Share Posted July 20, 2012 Thank you Judge and Nuevoboy for your replies. Yes I use ACSI, ukcampsitereview and other sites. I was just interested in having a look at the MMM offering. But it seems that their data base could be so slow as to be unusable. Carrwg :-D Link to comment Share on other sites More sharing options...
Mel B Posted July 20, 2012 Share Posted July 20, 2012 I added a link to this thread to the 'New Website' thread already started about issues with the website, forum etc so hopefully it'll get looked at along with the other bits and pieces. :-D Link to comment Share on other sites More sharing options...
Keithl Posted July 20, 2012 Share Posted July 20, 2012 Sorry folks but there doesn't appear to be anything wrong with the campsite finder. I've just searched 'Croatia' and very quickly loaded details of all10 sites listed! Keith. Link to comment Share on other sites More sharing options...
Paul M Who Posted January 20, 2013 Share Posted January 20, 2013 Keithl - 2012-07-21 6:42 AM Sorry folks but there doesn't appear to be anything wrong with the campsite finder. Keith. Sorry Keith, I beg to differ. I just used it to find sites in North Yorkshire and the Lakes District. Used the filter to list Motorhome site and what do I get. Dozens and dozens of sites for Caravans only. How's that work. What the ... Why bother with a Filter if it doesn't filter. All the resources that MMM have at their disposal and they can't get a basic search function right. Your IT guys need a bollocking. Link to comment Share on other sites More sharing options...
Caddies104 Posted January 20, 2013 Share Posted January 20, 2013 Was just using it to give it a try, and was going ok I think but did not come up with many options, using the filter, BUT then came up with Oops and crashed?!!! Link to comment Share on other sites More sharing options...
Derek Uzzell Posted January 20, 2013 Share Posted January 20, 2013 I don't seem to have any problems speed-wise using this website's campsite-finder feature, though the feature is definitely 'fragile'. The "Search for a pitch for a..." filter is inclusive. This means that, if a campsite accepts motorhomes but also accepts caravans (and/or tents) ticking the Motorhome box won't prevent that campsite from being selected. It's not possible to use the filters to select campsites that accept motorhomes only, or tents only, or caravans only. I'm surprised that, having ticked the "Motorhome" box, Paul retrieved campsites that accepted caravans but did not accept motorhomes, as I couldn't manage to do that. Link to comment Share on other sites More sharing options...
Paul M Who Posted January 24, 2013 Share Posted January 24, 2013 Derek Uzzell - 2013-01-20 7:10 PM I don't seem to have any problems speed-wise using this website's campsite-finder feature, though the feature is definitely 'fragile'.The "Search for a pitch for a..." filter is inclusive. This means that, if a campsite accepts motorhomes but also accepts caravans (and/or tents) ticking the Motorhome box won't prevent that campsite from being selected. It's not possible to use the filters to select campsites that accept motorhomes only, or tents only, or caravans only. I'm surprised that, having ticked the "Motorhome" box, Paul retrieved campsites that accepted caravans but did not accept motorhomes, as I couldn't manage to do that. Hi Derek That's not what I was trying to do. I was not after sites that accepted ONLY Motorhomes. I selected "Motorhomes" in order to Filter OUT those Sites that do not accept Motorhomes. What I got was a large list of sites that do not accept Motorhomes interspersed with sites that do. As I said the Filter and the site to some extent is useless. Link to comment Share on other sites More sharing options...
Paul M Who Posted January 24, 2013 Share Posted January 24, 2013 I just tried again in Firefox and Safari Under the headings: UK - Yorkshire - North Yorkshire - Leeds With the Motorhome Filter checked. This is what I got: Microsoft VBScript runtime error '800a01f4' Variable is undefined: 'obUser' /campsite-finder/inc/functions.asp, line 939 As I said USELESS Link to comment Share on other sites More sharing options...
Derek Uzzell Posted January 24, 2013 Share Posted January 24, 2013 As I said earlier, the Campsite Finder search facility seems very 'fragile'. At present, when I try a sequence of Country-Region-County-Town, I can't get beyond Country-Region. When I try Country-Region-County, I get the error message you've quoted. That's before I attempt to add any 'optional' filters. Even if the search application did not keep crashing, I still don't think you could do what you want (identify those campsites that do not accept motorhomes) using the 'filtering' system that's provided. It seems possible to (sort of) work around this by clicking on the main "CAMPSITES" entry in the website's homepage options bar, then going progressively through the drop-down menus that appear. So, for Leeds, you'd go CAMPSITES-Campsites in Yorkshire-West Yorkshire-Leeds. This produces 15 campsites, some of which do not accept motorhomes and some of which do. At least, with just 15 records, it's not that difficult to identify which do not accept motorhomes. (As I currently can't get down to this level via the search facility, I don't know whether the search (if it didn't keep crashing) would produce the same 15 records.) Plainly the Campsites search facility is not much use for your requirements, but I'd question whether it's Warners IT guys that need a bollocking about this or Warners managers for not defining what the search should be expected to do and not ensuring that it does this. Look on the bright side - the Campsites feature may be crap, but at least it's free crap. Link to comment Share on other sites More sharing options...
Cattwg Posted January 24, 2013 Author Share Posted January 24, 2013 Mel B - 2012-07-20 8:35 PM I added a link to this thread to the 'New Website' thread already started about issues with the website, forum etc so hopefully it'll get looked at along with the other bits and pieces. :-D I’ve just noticed this thread that I started back in July 2012 has sprung to life again. It seems that the MMM campsite database is still giving more problems than answers. Looks like Mel B's hopes were in vain and it makes one wonder if Warners actually test the facilities they offer. Cattwg :-D Link to comment Share on other sites More sharing options...
Keithl Posted January 24, 2013 Share Posted January 24, 2013 Paul M Who - 2013-01-24 2:15 AMI just tried again in Firefox and Safari Under the headings:UK - Yorkshire - North Yorkshire - LeedsWith the Motorhome Filter checked.This is what I got: Microsoft VBScript runtime error '800a01f4'Variable is undefined: 'obUser'/campsite-finder/inc/functions.asp, line 939 As I said USELESSPaul,Leeds is under "West Yorkshire" and not "North Yorkshire" so that may be why your search failed.But in answer it just worked perfectly for me and gave 3 sites all of which took MH's.If you are still having trouble try PM'ing 'Slinx' who seems to be the website guru. Link to Splinx.Keith. Link to comment Share on other sites More sharing options...
Derek Uzzell Posted January 24, 2013 Share Posted January 24, 2013 Keithl - 2013-01-24 5:24 PMPaul M Who - 2013-01-24 2:15 AMI just tried again in Firefox and Safari Under the headings:UK - Yorkshire - North Yorkshire - LeedsWith the Motorhome Filter checked.This is what I got: Microsoft VBScript runtime error '800a01f4'Variable is undefined: 'obUser'/campsite-finder/inc/functions.asp, line 939 As I said USELESSPaul,Leeds is under "West Yorkshire" and not "North Yorkshire" so that may be why your search failed.But in answer it just worked perfectly for me and gave 3 sites all of which took MH's.If you are still having trouble try PM'ing 'Slinx' who seems to be the website guru. Link to Splinx.Keith.The fact that Paul wrote "North Yorkshire" in the posting you've quoted will not have harmed his search, as selecting "North Yorkshire" as the County option will not offer "Leeds" as a Town option. So, if you want to find campsites with a "Leeds" address, you MUST first specify West Yorkshire as the County. Basically, Paul wrote "North" when he meant "West".The search is now working OK for me, in that it's not crashing or producing the error response Paul was complaining about (and what I was experiencing this morning). If I go UK-Yorkshire-West Yorkshire-Leeds and tick the "Motorhome" box in the "Search for a pitch for a..." in the filters section, I also retrieve 3 'motorhomes accepted' campsites with Leeds in the address. So it is possible to do as Paul wants and filter out campsites that do not accept motorhomes.What is a mite odd is that, if I do exactly the same (UK-Yorkshire-West Yorkshire-Leeds) but do not tick any of the boxes in the "Search for a pitch for a..." in the filters section, I get 7 results on 2 pages. The 1st page carries 5 campsites, so the 2nd page should carry 2 campsites. Snag is, I can't seem able to access the 2nd page. Similarly, if I choose "Caravan" in the filters section, I get 6 results on 2 pages but I can't access the 2nd page. (Perhaps there's a problem with 'partial' pages?) Link to comment Share on other sites More sharing options...
Keithl Posted January 24, 2013 Share Posted January 24, 2013 Derek, I managed even better than that! I didn't tick any options and like you got 7 results, 5 on the first page and then click for page 2 and magically results rocket to 5,871 8-) And ticking 'Caravan' gives me 5,430 results for the second page. What is going on? Keith. Link to comment Share on other sites More sharing options...
Paul M Who Posted January 24, 2013 Share Posted January 24, 2013 I've given up and am now using http://www.ukcampsite.co.uk This is a more cluttered site but has plenty of search options including Map Search. The information and reviews are comprehensive and current. Gives me all the information I need. Just hope its not still snowing on the Yorkshire Dales and the Lakes District in April ;-) Link to comment Share on other sites More sharing options...
Derek Uzzell Posted January 25, 2013 Share Posted January 25, 2013 Keithl - 2013-01-24 8:29 PM Derek, I managed even better than that! I didn't tick any options and like you got 7 results, 5 on the first page and then click for page 2 and magically results rocket to 5,871 8-) And ticking 'Caravan' gives me 5,430 results for the second page. What is going on? Keith. Yes, that's exactly what happens when I try it. I also experimented with a Spain-Catalonia search that produced 11 results (2 x 5-entries pages, plus one page with a single entry) and I could access all 3 pages successfully. So 'partial' pages appear to be accessible (sometimes!) Link to comment Share on other sites More sharing options...
peterrosey Posted January 25, 2013 Share Posted January 25, 2013 I'm the person responsible for Campsite Finder so I'm always keen to improve our service. I've looked into all the items you've mentioned above and have the following points to make: 1. Croatia issue - seems to work fine at our end (we run PC and Macs on Firefox / Chrome / Safari by the way). I get 10 results. 2. Motorhome filter - this is an inclusive filter, as all the filters on Campsite Finder are. So if you tick it, you'll get all the campsites that accept motorhomes (plus any combination of other accomodation). At present you can't isolate 'motorhome only' campsites. The same goes if you tick 'Caravan' or 'Tent', or any of the other accommodation type filters. 3. The issue with the search on Leeds bringing up 7 results on Page 1 and then 5,871 on page appears to be a glitch - have handed this over to the internet technical team and we'll sort it. 4. Error message - the other error message mentioned by Paul and Derek was a temporary issue that we have now resolved. 5. Speed. This is a tricky one and depends on many factors - ranging from server speeds to the bandwidth and distance from the exchange of the end user. We have done comparison tests with rival campsites and found that there's not much in it, though. Anything that can be done to improve things from our end, though, we do (eg we recently There are two editorial staff - myself and Claire - who work full time on the campsite project together with an internet team of technical specialists. And rather than being locked in some ivory tower, we do go out there and prowl around the campsites. I've owned a motorhome for the last four years (having previously owned a caravan for five years) and last camped in tent at a CL a couple of weeks ago (it was freezing and I missed the motorhome!). So if you have any issues with the website please PM me and I'll try and get it resolved as soon as possible. Equally, if you have any ideas or suggestions for improvements I want to hear from you. Bear in mind though that the sheer size of Campsite Finder means we can't always do things instantly. It is a monster of website now and with almost 6,000 campsites listed (we've added a load of CLs recently) there is lots of information out there. We update it on rolling basis and try and keep it as up to date as possible - think painting the Forth Bridge! Peter Rosenthal Travel & Sites Editor Link to comment Share on other sites More sharing options...
peterrosey Posted January 25, 2013 Share Posted January 25, 2013 The issue with multiple results on page 2 has now been fixed - thanks to Roger in the internet team! Please let us know if you spot anything else and we'll sort it! Thanks! Peter R Link to comment Share on other sites More sharing options...
Paul M Who Posted January 25, 2013 Share Posted January 25, 2013 Thanks Peter, It's nice to know our comments on errors are handled promptly. Keep up the good work. Link to comment Share on other sites More sharing options...
Mickt Posted January 26, 2013 Share Posted January 26, 2013 Still not working for me , still get error message Link to comment Share on other sites More sharing options...
Derek Uzzell Posted January 26, 2013 Share Posted January 26, 2013 Mickt - 2013-01-26 10:23 AM Still not working for me , still get error message Well, the Campsites application is working OK for me now, and it was working OK this morning when I was playing about with it between 08:30 and 10:00. Are you getting the "Microsoft VBScript runtime error '800a01f4'..." error message (which, as far as I can make out from on-line comments) would have required an adjustment to the software by Warners staff to correct, or something else? (Might be useful to know what operating system and browser(s) you are using, including their exact release-numbers.) Link to comment Share on other sites More sharing options...
Cattwg Posted January 28, 2013 Author Share Posted January 28, 2013 Hi Peterrosey, There still seems to be a problem with the campsite search facility. Clicking on ‘Campsites’ and then on one of the options in the drop-down appears to be work OK. However if an option is not chosen from the drop-down then the screen freezes and the message “Outandaboutlive.co.uk is not responding” is given - I’ve tried several times. I am running Vista and IE9. Cattwg :-D Link to comment Share on other sites More sharing options...
Derek Uzzell Posted January 28, 2013 Share Posted January 28, 2013 Cattwg: If I 'hover' the mouse over CAMPSITES, lists appear (eg. "Locations in England"). If I actually click on CAMPSITES, then the "Search Campsite Finder" screen appears. There's no screen-freezing or error message. While it's evident from Peter Rosenthal's comments earlier in this thread that there have been problems at Warners end with the Campsites application, I believe those problems have now been resolved. Although I use Safari as my browser, and Paul was using Safari and Firefox, most forum members' browser will be Internet Explorer. It's possible (though I would have thought unlikely) that VISTA + IE9 conflicts with the Campsites application but, if that's the case, it may be difficult for Warners to do anything about it. This recent thread describes how an application on the P&O website produced problems for some forum members using the Internet Explorer browser http://www.outandaboutlive.co.uk/forums/Motorhomes/Motorhome-Matters/P-O-ferries-Unitholders-previously-Stockholders-/30025/ and the problems were circumvented by using Firefox instead. Link to comment Share on other sites More sharing options...
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