microchip Posted October 18, 2019 Share Posted October 18, 2019 Electric step is stuck in up position any idea where I can get info about disassembling it to fix Link to comment Share on other sites More sharing options...
Keithl Posted October 18, 2019 Share Posted October 18, 2019 Before you start disassembling it have you checked whether the fault is mechanical or electrical? My guess would be that an electrical fault is more likely the problem. There should be two wires going to the motor, unplug them and then test for voltage while soemone operates the switch. BUT be very careful that the step does not move while you are in the vicinity of it, they are extremely powerful at close range! Keith. PS And welcome to the forum!!! Link to comment Share on other sites More sharing options...
microchip Posted October 18, 2019 Author Share Posted October 18, 2019 thank you for your advice Link to comment Share on other sites More sharing options...
Alanb Posted October 18, 2019 Share Posted October 18, 2019 If the step is of Thule / Omnistor manufacture the motor wires will probably be coloured orange and purple, also there will be two more wires coloured grey and brown. These connect to the limit switch, which is used to stop the step when it raises automatically. Alan Link to comment Share on other sites More sharing options...
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