Tony323 Posted March 7, 2022 Share Posted March 7, 2022 Anybody tell me if they are having problems with obtaining Calor Gas Bottles. I live in West Yorkshire, cant get them for love nor money, Noted they keep giving reason of Covid, but is this underlying and the company in trouble ??? Link to comment Share on other sites More sharing options...
paulmold Posted March 8, 2022 Share Posted March 8, 2022 Calor have been making these excuses for months claiming shortage of steel for cylinders. Near me we have an independent lpg supplier , I went yesterday to get autogas and in their yard were thousands of new cylinders so are Calor telling porkies? Autogas is also getting hard to and that appears to be from garages supplied by Flogas such as Asda, Morrisons, BP. Unfortunately this company near me cant exchange Calor for their own. Link to comment Share on other sites More sharing options...
Derek Uzzell Posted March 8, 2022 Share Posted March 8, 2022 Calor's "Service Statement" can be read here https://www.calor.co.uk/cv-statement The relevant advice is Gas cylinder delivery and collection We’re currently experiencing gas cylinder availability issues due to higher demand, restricted supply, global shipping disruption and ongoing resource challenges. Availability is evolving constantly but please be aware that some cylinder sizes are temporarily unavailable or limited to the exchange of an empty cylinder only. Our Calor Centres are permanently closed to the public, but we still provide a delivery service, for both the collection and supply of gas cylinders. Please call your local Calor Centre to arrange this. Customers wishing to return a gas cylinder, please contact your local Calor Centre, who will be able to advise accordingly. You can also exchange or buy a new cylinder from your nearest retailer. We recommend calling before travelling to one of our retailers to check availability and opening hours. For all information regarding Returns, Refills and Exchanges please see our Gas cylinder area. Gas cylinder constraints We apologise for the inconvenience you may experience and we’re working hard to increase our supply. Whilst we continue to increase the number of cylinders in circulation, we’re also encouraging customers to help us by returning any empty or unused cylinders to improve availability. Link to comment Share on other sites More sharing options...
colin Posted March 8, 2022 Share Posted March 8, 2022 Calor have been saying bottle shortages for a long while now, also at moment there are LPG shortages. Link to comment Share on other sites More sharing options...
Steve928 Posted March 8, 2022 Share Posted March 8, 2022 I've corrected their statement for them: We’re currently experiencing gas cylinder availability issues due to our continuing failure to offer users a fair price for unwanted out-of-contract cylinders. I've 8 sitting here they could have back into their network if they made it worth my while (and allowed Calor retailers to accept them). Link to comment Share on other sites More sharing options...
Derek Uzzell Posted March 8, 2022 Share Posted March 8, 2022 For what it's worth, in France it's normally possible to obtain a payment for an unwanted 'out-of-contract' French gas canister. The canister needs to be returned to an agent of that brand of bottle and payment comes from the company that owns the bottle. The payment procedure varies from simple to quite complex and the current going-rate is around €4 per canister. Link to comment Share on other sites More sharing options...
Caddies104 Posted March 9, 2022 Share Posted March 9, 2022 Hi Guess no good from where you are but Tenthire Direct always have 6kg Lite etc for sale on EB, but there in Walsall near Birmingham, £24 exchange. :-) Link to comment Share on other sites More sharing options...
Tracker Posted March 9, 2022 Share Posted March 9, 2022 You could try Flo Gas, free bottles and free delivery? Go Outdoors usually stock Calor Gas but might be out of stock too? Or convert to refillables - fill up at any garage stocking Autogas - expensive to start but cheaper in a the (very) long run! Link to comment Share on other sites More sharing options...
Tracker Posted March 9, 2022 Share Posted March 9, 2022 Steve928 - 2022-03-08 10:05 AM I've corrected their statement for them: We’re currently experiencing gas cylinder availability issues due to our continuing failure to offer users a fair price for unwanted out-of-contract cylinders. I've 8 sitting here they could have back into their network if they made it worth my while (and allowed Calor retailers to accept them). I sold all mine on Gumtree no problem - didn't ask for or get a lot but made buyers happy and one in the eye for greedy inflexible Calor! Link to comment Share on other sites More sharing options...
Keithl Posted March 9, 2022 Share Posted March 9, 2022 Tracker - 2022-03-09 3:31 PM Go Outdoors usually stock Calor Gas but might be out of stock too? Unfortunately Go Outdoors no longer stock Calor :'( https://www.gooutdoors.co.uk/br:calor/ "No Results Found" Link to comment Share on other sites More sharing options...
Tracker Posted March 9, 2022 Share Posted March 9, 2022 Keithl - 2022-03-09 4:11 PM Tracker - 2022-03-09 3:31 PM Go Outdoors usually stock Calor Gas but might be out of stock too? Unfortunately Go Outdoors no longer stock Calor :'( https://www.gooutdoors.co.uk/br:calor/ "No Results Found" https://www.gooutdoors.co.uk/15898513/15898513 Link to comment Share on other sites More sharing options...
Keithl Posted March 9, 2022 Share Posted March 9, 2022 Tracker - 2022-03-09 4:31 PM https://www.gooutdoors.co.uk/15898513/15898513 But in Clearance and 'Out of stock'! I asked at my local branch and they said it was discontinued. Link to comment Share on other sites More sharing options...
bucko 1 Posted March 9, 2022 Share Posted March 9, 2022 we are in great yarmouth and had same problem could not find any but i rang all the local caravan camping parks/sites and found one who still had some in stock so maybe you can try that where you are , Link to comment Share on other sites More sharing options...
Tracker Posted March 9, 2022 Share Posted March 9, 2022 Thanks Keith - that clears that up!! Hopefully one day Calor will learn from their intransigence - but I ain't holding my breath!! Link to comment Share on other sites More sharing options...
witzend Posted March 9, 2022 Share Posted March 9, 2022 Steve928 - 2022-03-08 10:05 AM I've 8 sitting here they could have back into their network if they made it worth my while (and allowed Calor retailers to accept them). I returned mine to their local depot and they paid £7 each But it must be a Calor main depot not one of their dealers Link to comment Share on other sites More sharing options...
Tracker Posted March 9, 2022 Share Posted March 9, 2022 witzend - 2022-03-09 4:41 PM Steve928 - 2022-03-08 10:05 AM I've 8 sitting here they could have back into their network if they made it worth my while (and allowed Calor retailers to accept them). I returned mine to their local depot and they paid £7 each But it must be a Calor main depot not one of their dealers It's a few years back now but their depot refused to give me any cash back without a contract in my name saying I had paid them a deposit, they did offer to take them for nowt - which I politely declined! Link to comment Share on other sites More sharing options...
Bjorn Toulouse Posted March 9, 2022 Share Posted March 9, 2022 I get mine from Morrisons since B&Q stopped doing them - only on exchange basis though Link to comment Share on other sites More sharing options...
paulmold Posted March 9, 2022 Share Posted March 9, 2022 Tracker - 2022-03-09 4:45 PM witzend - 2022-03-09 4:41 PM Steve928 - 2022-03-08 10:05 AM I've 8 sitting here they could have back into their network if they made it worth my while (and allowed Calor retailers to accept them). I returned mine to their local depot and they paid £7 each But it must be a Calor main depot not one of their dealers It's a few years back now but their depot refused to give me any cash back without a contract in my name saying I had paid them a deposit, they did offer to take them for nowt - which I politely declined! If you can provide your paperwork you can get a proportion of the deposit depending how long you've had it, without paperwork you get £7 . At moment you have to phone a depot and they will tell you what to do with them, you can't just turn up as depots are closed to drop-ins. Link to comment Share on other sites More sharing options...
Steve928 Posted March 10, 2022 Share Posted March 10, 2022 paulmold - 2022-03-09 9:02 PM If you can provide your paperwork you can get a proportion of the deposit depending how long you've had it, without paperwork you get £7 . At moment you have to phone a depot and they will tell you what to do with them, you can't just turn up as depots are closed to drop-ins. I was aware of the £7 repayment but the key for me (as I alluded to in the brackets) is that only Calor depots will accept these cylinders. If I could return them to any stockist/retailer then I would, but a 190 mile return journey towing a trailer to my nearest depot isn't worth my while in terms of time or cost. I should really fill the Calor Lites that I have then put them on Gumtree I suppose - they'd probably raise good money Link to comment Share on other sites More sharing options...
Derek Uzzell Posted March 10, 2022 Share Posted March 10, 2022 Tracker - 2022-03-09 3:31 PM You could try Flo Gas, free bottles and free delivery? Acquiring a Flogas gas bottle from a Flogas agent involves a 'cylinder charge' policy that's similar to Calor's. This is clearly explained here, https://www.flogas.co.uk/frequently-asked-questions/will-i-be-charged-for-the-cylinder Flogas agents (eg. builders merchants) MAY be less strict than Calor when it comes to demanding the initial 'cylinder charge' - but that doesn't negate the Flogas policy. I've had plenty of Calor gas bottles pass through my hands and, as I've always managed to avoid (one way or another) paying the initial cylinder charge and I've understood that Calor will always be the owner of the bottle (a fact that motohome/caravan owners commonly seem oblivious to) I've just given the bottles away when I've had no further use for them or handed them back to a conveniently local Calor agent. Link to comment Share on other sites More sharing options...
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