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Eldiss Motorhomes - quality
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userKeith T
Posted: 26 August 2016 2:13 PM
Subject: RE: Eldiss Motorhomes - quality
 
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Location: Autotrail 610SE Dawlish, Devon


Thanks for all your comments - these do seem to have ranged from very positive to totally unhappy owners, both in terms of the manufacturer and dealer, though more seem to have been unhappy with the Majestic dealers for varying reasons, which having tried to deal with them, I am not really surprised to read, although of course these may be isolated incidents

Of the motorhomes we have owned over the years, we had 2 AutoSleepers, one Compass, and a Rapido then finally (so far) a Burstner.
NONE have been trouble free, and to be fair I cannot single any one out as being best, bearing in mind that we had less use out of the AS models (about two years each), the Compass and Rapido were around 7 years and 5 years respectively then the Burstner is now up to 9 years of ownership. ! We have however kept all of them fully serviced on a regular basis, and if anything untoward has occurred, had that immediately remedied, whether under warranty or by having to pay for it.

Overall, we have been pleased with the dealers (except the Compass, and the owner of that business is no longer trading). but I think it pays to build up a good workable relationship with the service Managers, and ensure both you and they know what to expect in terms of dealing with each other.

If any contributors have other comments on the original question I raised, I would be more than pleased to hear from them....we have not yet decided the best way forward- or indeed whether to simply keep the Burstner for another year or two!!
usertrigrem
Posted: 29 August 2016 5:14 PM
Subject: RE: Eldiss Motorhomes - quality
 


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Location: Derbyshire Autocruise Starburst


Hi
Just to add my comments, I notice in your original post you mentioned you may look at a van conversion and prefer single beds. The Rhythm does provide that layout but it has a compressor fridge, if you always use hook up then no problem, but for off grid use you would be limited to a couple of days use. We have a Devon Aztec conversion which has 2 single beds as a choice but has a three way fridge so meets our requirements for off grid use. Another company to look at is Wild Ax, they do a single bed layout, I think the model is called Touring, based on a Renault, slightly longer than the Aztec at just over 6M..
Doug
userKeith T
Posted: 29 August 2016 8:55 PM
Subject: RE: Eldiss Motorhomes - quality
 
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Location: Autotrail 610SE Dawlish, Devon


trigrem - 2016-08-29 5:14 PM

The Rhythm does provide that layout but it has a compressor fridge, if you always use hook up then no problem, but for off grid use you would be limited to a couple of days use. We have a Devon Aztec conversion which has 2 single beds as a choice but has a three way fridge so meets our requirements for off grid use. ..
Doug


Not being aware of the value of a Compressor Fridge anyway, I was also not aware that these were fitted to the Rhythm. What is the advantage of them, as on the few occasions we have not been on EHUs we find using the fridge on gas is fine, and actually consumes very little anyway. If stopped to an hour or two at hypermarkets we also use it on gas? Do they give as much usable space as the same sized 'body' of the standard three way, and are they as efficient, especially when using the freezer compartment, which we rely on regularly.
Do they operate on battery only, in which case do they kill the batteries if left on, say overnight on a ferry??
userDerek Uzzell
Posted: 30 August 2016 9:05 AM
Subject: RE: Eldiss Motorhomes - quality
 


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Location: Herefordshire - 2015 Rapido 640F LHD 2.3ltr 150bhp


There’s a good deal of on-line discussion about compressor fridges versus 3-way fridges in motorhomes

https://www.google.co.uk/?gws_rd=ssl#q=compressor+fridge+vs+3+way

A primary attraction of a compressor fridge for a panel-van-conversion designer is that the appliance does not require any external ventilation (hence no big holes need to be cut in the PVC’s pretty metal body-panels) and there’s no rigid gas-supply pipework to think about. Placement within the motorhome is easier and compressor fridges are generally a good deal cheaper than their 3-way equivalents.

The potential downside of a compressor fridge for the motorhome user is the drain it places on the leisure battery (and the noise, perhaps). As you regularly use EHUs, the power-drain should not present problems, though it would be wise to ensure that you have plenty of good-quality battery capacity to cope with those occasions when you aren’t able to recharge the leisure battery for a while.
userbreakaleg
Posted: 30 August 2016 3:22 PM
Subject: RE: Eldiss Motorhomes - quality
 


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Location: BIRMINGHAM. Elddis sunseeker 115


We bought our sunseeker (auto quest 115) dealer special from West country motorhome in May 2015.
we have had five new vans over 35 years and the last three were auto sleepers, this little Elddis has been the one with the least problems and all very minor ones at that, the last auto sleeper Lancashire spent the first nine month being driven from Birmingham to Tewksbury and back. never again.
We may have dropped lucky quality wise after the last van I feel we were due some luck
We are very pleased we did think of buying a Neuavo but the £150000 price difference made me question the difference and there are some differences but some for the better and some for the worse but nothing that I can't live with comfortably.
Pete
userbreakaleg
Posted: 30 August 2016 3:22 PM
Subject: RE: Eldiss Motorhomes - quality
 


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Location: BIRMINGHAM. Elddis sunseeker 115


We bought our sunseeker (auto quest 115) dealer special from West country motorhome in May 2015.
we have had five new vans over 35 years and the last three were auto sleepers, this little Elddis has been the one with the least problems and all very minor ones at that, the last auto sleeper Lancashire spent the first nine month being driven from Birmingham to Tewksbury and back. never again.
We may have dropped lucky quality wise after the last van I feel we were due some luck
We are very pleased we did think of buying a Neuavo but the £150000 price difference made me question the difference and there are some differences but some for the better and some for the worse but nothing that I can't live with comfortably.
Pete
userKeith T
Posted: 30 August 2016 4:53 PM
Subject: RE: Eldiss Motorhomes - quality
 
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Location: Autotrail 610SE Dawlish, Devon


breakaleg - 2016-08-30 3:22 PM

We may have dropped lucky quality wise after the last van I feel we were due some luck
We are very pleased we did think of buying a Neuavo but the £150000 price difference made me question the difference .
Pete


I suspect (and hope!!) the difference was £15000 and not as quoted!!

Yes I think AS are very over-priced now, and so often many of them (and other makes)have every possible addition, where the more simple option is not available. Personally, having looked at the Majestic version of the Elddis (Accordo) I am more than happy to add an awning and upgrade the chassis - and certainly happy to use WCMH, as we bought the last AS from them,(Symbol c 2000) with which there were indeed a number of issues resolved both via them with the assistance of AS themselves.
userbreakaleg
Posted: 31 August 2016 6:34 AM
Subject: RE: Eldiss Motorhomes - quality
 


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Location: BIRMINGHAM. Elddis sunseeker 115


yes fifteen thousand (what's an extra nought between friends lol)
being a dealer special it came with most of what I wanted and somethings I wouldn't wish for.
the things I would have liked.
window in door,window in shower room, bigger engine 110 bhp and no option to enlarge, but that's about it.
Pete
userrolandrat
Posted: 2 September 2016 7:41 PM
Subject: RE: Eldiss Motorhomes - quality
 
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Location: North East Lancs


We once owned a brand new rear lounge Eldiss an 05 reg and it was the best motorhome we have ever owned as far as build quality was concerned. It never had to go back to the dealer (Campbells) once and ran trouble free through France and Spain.
userdwaviation
Posted: 3 September 2016 12:12 AM
Subject: RE: Eldiss Motorhomes - quality
 
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We bought a 115 in 2007 new for £25k... Try doing that nowadays! We have more or less taken it apart and rebuilt it properly over the last 9 years - They are a somewhat labour intensive experience but still going strong and it will be with us until endex I suspect
userTrevR
Posted: 3 September 2018 11:35 AM
Subject: RE: Eldiss Motorhomes - quality
 
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Posts: 23



Brian Kirby - 2016-08-09 7:13 PM

You are relying on the warranty. Rely instead on consumer legislation. The supplier does not have the right to charge you for investigating a fault, especially where they have acknowledged that the fault exists (though he may if, on investigation, there is no fault found).

Talk as soon as you can to Citizen's advice or Trading Standards, because I think you are being given the run around by the Marquis branch you are dealing with.


I was thinking along these lines myself, Brian. mainly because a private agreement/contract, whether commercial or not, cannot alter rights given under law. Do you have any particular legislation in mind?

For example, Consumer Rights Act 2015.

Edited by TrevR 2018-09-03 11:52 AM
userIan125
Posted: 3 September 2018 9:04 PM
Subject: RE: Eldiss Motorhomes - quality
 
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We purchased a new Accordo 125 in April 2015 and are very satisfied with it. We have had a few minor problems such as an overheating domestic battery, false alarms from the burglar alarm & dimly lit warning lamps on the instrument panel. None of these were related to the build quality of the motorhome. I think that the Elddis Accordo 125 is very well designed & represents excellent value for money. Yes, the caravan bits of a Hymer or similar might be better quality (and much more expensive!) but the important bits like the white van underneath & most of the equipment might be the same. If Peugeot were to bring out a torque converter auto Boxer & Elddis built an Accordo 125 based on it I would buy another..
userMarcol
Posted: 4 September 2018 9:04 AM
Subject: RE: Eldiss Motorhomes - quality
 
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Posts: 48
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Location: Kings Lynn. Benimar Tessoro 463 - Transit 170 auto


We had an Elddis 180 and had a few small niggles , nothing major though. The only thing I didn’t like was the Whale blown air heating. This was very noisy when operating compared to our current Truma unit.

The control panel was also a bit last century. The design didn’t seem as contemporary as continental motorhomes.
userjohnval
Posted: 4 September 2018 6:59 PM
Subject: RE: Eldiss Motorhomes - quality
 
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we bought an Elddis Aspire 5 years ago. generally pleased with the vehicle, but Elddis after sales is very, very poor and Elddis dealers we have had contact with are not much better, which is a shame because it could stop us buying Eiddis again
usergraham
Posted: 4 September 2018 7:39 PM
Subject: RE: Eldiss Motorhomes - quality
 
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Location: Elddis Accordo120


I guess dealers vary. We bought from West Country Motorhomes (we have used them 4 times now) and we have been very happy with their after sales support, prompt, friendly and helpful. And no I do not have any relationship with them except as a satisfied customer.
user1951Pete
Posted: 4 September 2018 8:23 PM
Subject: RE: Eldiss Motorhomes - quality
 


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Location: Dorset. Elddis Autoquest 115 2013


I am not sure why a 2016 thread has reopened but we have an Elddis and have not had any issues with Elddis support. We bought from a trusted local dealer who has excellent customer service. We avoided a local Marquis because of the staff attitude and a quick check online which raised issues. We went slightly further to Dolphin Motorhomes and the difference was so noticeable. Staff who cared and so we bought there and have not regretted it.
userCharles
Posted: 5 September 2018 9:12 AM
Subject: RE: Eldiss Motorhomes - quality
 
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Location: Derbyshire Elddis accordo 105


Got our Elddis from Vehicles 4 Leisure in North Wales. They do the "Prestige" dealer specials with about £2000 worth of extras on them. Good after sales service too. They aren't near us in Derbyshire but we'll definitely use them again.
userron.
Posted: 5 September 2018 10:28 AM
Subject: RE: Eldiss Motorhomes - quality
 
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Location: Kent.. 2018 Chausson Welcome 630


Cannot comment on the current Eldiss products as I have no experience of them. However, I do have experience of Marquis and I would avoid them like the plague if I were you.
userPAJay
Posted: 5 September 2018 10:34 AM
Subject: RE: Eldiss Motorhomes - quality
 
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1951Pete - 2018-09-04 8:23 PM

I am not sure why a 2016 thread has reopened but we have an Elddis and have not had any issues with Elddis support. We bought from a trusted local dealer who has excellent customer service. We avoided a local Marquis because of the staff attitude and a quick check online which raised issues. We went slightly further to Dolphin Motorhomes and the difference was so noticeable. Staff who cared and so we bought there and have not regretted it.


Agree old thread!
I think you cannot compare one dealer with another. It depends on the particular branch!
We bought from Marquis, (who appear to get slated on this forum) Had no problems with our branch and sales team
. We are currently looking to buy another car, and going to the same dealer we have dealt with before, have found the current sales person , nowhere near as helpful and polite as the previous ones , and if this had been our first contact with this branch , could well have gone elsewhere, to purchase.
"So don't judge a book buy it's cover" as the saying goes!

PJay
userron.
Posted: 6 September 2018 9:22 AM
Subject: RE: Eldiss Motorhomes - quality
 
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PAJay - 2018-09-05 10:34 AM

1951Pete - 2018-09-04 8:23 PM

I am not sure why a 2016 thread has reopened but we have an Elddis and have not had any issues with Elddis support. We bought from a trusted local dealer who has excellent customer service. We avoided a local Marquis because of the staff attitude and a quick check online which raised issues. We went slightly further to Dolphin Motorhomes and the difference was so noticeable. Staff who cared and so we bought there and have not regretted it.


Agree old thread!
I think you cannot compare one dealer with another. It depends on the particular branch!
We bought from Marquis, (who appear to get slated on this forum) Had no problems with our branch and sales team
. We are currently looking to buy another car, and going to the same dealer we have dealt with before, have found the current sales person , nowhere near as helpful and polite as the previous ones , and if this had been our first contact with this branch , could well have gone elsewhere, to purchase.
"So don't judge a book buy it's cover" as the saying goes!

PJay


My above post includes dealings above branch level!

Ron
userTheSearles
Posted: 9 September 2018 5:18 PM
Subject: RE: Eldiss Motorhomes - quality
 
Having a look around

Posts: 24

Location: Gloucestershire - Newbie in an Elddis Majestic 115


Hello from France (in our Elddis motorhome).

We have had our first motorhome for a year, a Majestic 115. The salesman at Marquis absolutely fitted the stereo type of a used car salesman, but underneath all the matey behaviour he gave us really sound advice. To the extent that they didn't have a van to suit our needs and his advice, so we had to wait.

Subsequently there has been one minor issue and one major one fixed with no problems at all. The major problem was with the Boxer dashboard and and although a common fault it was outside Peugeot warranty and they would not pay. Marquis were very good and paid under their warranty system without a quibble. The bill was was over £1000. So no problems with Marquis, may be we have a good branch. I realise that was their obligation but they made the process easy.

I think you have to see the Elddis for what it is, a budget van with a lot of goodies. It is pointless comparing it to a Hymer or Burstner. You are doing the equivilant of comparing a Hyundai with a Mercedes (we have both and beliuve me one is a lot better than the other!). Our view of the Elddis is that it was ideal for introducing us to motorhoming, becuase it allowed us to buy a relatively new model for a lot less than the more upmarket ones.

All the advice we received suggested after a few years you know exactly what you want in a motorhome, and so our plan is to get a Hymer/ Pilote/ Detleffs, probably and A class in a couple of years time. The Edlddis has allowed us to test the water with a reasonable spec level and modern Euro class engine and we are happy to keep it until then.

In our first year we used it for 58 nights and covered 6,000 miles so it has done very well for what it is.
userpelmetman
Posted: 9 September 2018 7:04 PM
Subject: RE: Eldiss Motorhomes - quality
 


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Keith T - 2016-08-26 2:13 PM

Thanks for all your comments - these do seem to have ranged from very positive to totally unhappy owners, both in terms of the manufacturer and dealer, though more seem to have been unhappy with the Majestic dealers for varying reasons, which having tried to deal with them, I am not really surprised to read, although of course these may be isolated incidents

Of the motorhomes we have owned over the years, we had 2 AutoSleepers, one Compass, and a Rapido then finally (so far) a Burstner.
NONE have been trouble free, and to be fair I cannot single any one out as being best, bearing in mind that we had less use out of the AS models (about two years each), the Compass and Rapido were around 7 years and 5 years respectively then the Burstner is now up to 9 years of ownership. ! We have however kept all of them fully serviced on a regular basis, and if anything untoward has occurred, had that immediately remedied, whether under warranty or by having to pay for it.

Overall, we have been pleased with the dealers (except the Compass, and the owner of that business is no longer trading). but I think it pays to build up a good workable relationship with the service Managers, and ensure both you and they know what to expect in terms of dealing with each other.

If any contributors have other comments on the original question I raised, I would be more than pleased to hear from them....we have not yet decided the best way forward- or indeed whether to simply keep the Burstner for another year or two!!


You remind me of my ex tugger Dad .........

When we inherited ours from my wifes Dad he decided to get a camper........First was a Autosleeper PVC..... then a Autosleeper Coachbuilt.....then a Compass Coachbuilt......then a A class Pilotte........then he finally retired at 70 and bought a Rapido A class ......followed by a Hymer A class and a villa in Spain ......

Don't recall them ever using any of the moho's much ........

Our 28 year old van still gets us to Spain for the winter .............and does what it says on the tin "Travelhome" ...........



Edited by pelmetman 2018-09-09 7:15 PM
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