michele Posted April 20, 2012 Share Posted April 20, 2012 I am trying to find the CE of Autotrail , I have looked online but with no luck. We met him at the Excel show when we ordered the MH very nice man , I want to appeal to his human side in the hope we get the camper ontime for the 6 weeks holidays otherwise it will be tears in this household not being able to take the children away . Can anyone point me in the right direction please . Link to comment Share on other sites More sharing options...
Keithl Posted April 20, 2012 Share Posted April 20, 2012 Michele, I've sent you a pm. Keith. Link to comment Share on other sites More sharing options...
woody. Posted April 20, 2012 Share Posted April 20, 2012 Hi michele , i think its still Stuart turpin , i dealt with him a few years ago brilliant bloke . Link to comment Share on other sites More sharing options...
Derek Uzzell Posted April 21, 2012 Share Posted April 21, 2012 A list of Auto-Trail directors is provided towards the bottom of this webpage: http://companycheck.co.uk/company/03533638 It would seem that Mr Dave Thomas and Mr Stuart Turpin continue to be joint Managing Directors. I think Mr Scott Stephens is still Auto-Trail's General Sales and Marketing Manager. Link to comment Share on other sites More sharing options...
michele Posted April 21, 2012 Author Share Posted April 21, 2012 Heys guys thank you all for helping ;-) Link to comment Share on other sites More sharing options...
michele Posted April 25, 2012 Author Share Posted April 25, 2012 Thanks for all your help , everyone.... So the praise begins ..Someone said brilliant bloke and so far I have to agree with that . I called his company and a very nice lady enquired as to why I wanted him . I explained and she said that he was in a meeting BUT that she would see if he would call me back. Did'nt have to wait long and right enough he called himself . :D MOST IMPRESSED ..credit where credits due . Had a nice conversation and he is a nice bloke . What else is nice to know is you can actually get hold of the big boss in this company ,how many can you say that for ? *-) So 10 out of 10 impressed isnt the word ,over the moon that he isnt that far up his own derrier that he can spend time out of his very busy schedule to talk with his customers .. 11out of 10 :D Me thinks I am going to like having an AUTOTRAIL ;-) Link to comment Share on other sites More sharing options...
Keithl Posted April 25, 2012 Share Posted April 25, 2012 Excellent news Michele :-D So was he the 'bloke' you met at Excel and did he manage to reassure you about a delivery date? Keith. PS. And how about updating your profile now you're an expectant MH owner :D Link to comment Share on other sites More sharing options...
Guest Tracker Posted April 25, 2012 Share Posted April 25, 2012 Well done Michele - the crunch will come when the van arrives - or does not arrive - on time - but top marks so far for your initiative and for a first rate response from a BRITISH (owned by Trigano of France unfortunately - but still UK based!) For those who care these are the Trigano group's brands - http://www.trigano.fr/en/general/site.asp Link to comment Share on other sites More sharing options...
Derek Uzzell Posted April 25, 2012 Share Posted April 25, 2012 Tracker - 2012-04-25 5:30 PM Well done Michele - the crunch will come when the van arrives - or does not arrive - on time - but top marks so far for your initiative and for a first rate response from a BRITISH (owned by Trigano of France unfortunately - but still UK based!) For those who care these are the Trigano group's brands - http://www.trigano.fr/en/general/site.asp Interesting that, as I was under the impression that Trigano had Italian parentage. You are quite correct though, as the Group's history is summarised here: http://www.trigano.fr/en/groupe/histoire.asp Link to comment Share on other sites More sharing options...
michele Posted April 25, 2012 Author Share Posted April 25, 2012 Keith if I could work this website I would haha ..but for now until the kids can be bothered its little old me in youth ...not now of course. Yes he did everything and he even said he would make sure it was first on the production line , how nice is that . Richard your so modest ;-) And I happen to love France :D :D :D Link to comment Share on other sites More sharing options...
Guest Tracker Posted April 25, 2012 Share Posted April 25, 2012 Derek Uzzell - 2012-04-25 6:14 PM Interesting that, as I was under the impression that Trigano had Italian parentage. You are quite correct though, as the Group's history is summarised here: http://www.trigano.fr/en/groupe/histoire.asp So did I Derek - good job I checked first or I would have looked even sillier than I are already am - again! Link to comment Share on other sites More sharing options...
Guest Tracker Posted April 25, 2012 Share Posted April 25, 2012 michele - 2012-04-25 6:30 PM Richard you're so modest And I happen to love France Not at all Michele - it's easy for anyone to make suggestions that someone else has to carry out - but the someone else still has to carry them out - and you did where some might have baulked at the thought - so well done you!! Link to comment Share on other sites More sharing options...
michele Posted April 25, 2012 Author Share Posted April 25, 2012 Keith , sorry yes it was him that I met at Excel .. Richard yeah I did think twice about calling to be honest , Its gone around in my brain for days . We were facing a little dilema . The children all break up on the 19th of July obviously we want to go away but not knowing if it was going to be a total let down job we did'nt know if we could go for the full six weeks or would have to stay at home and just go for the last two weeks in a tent . As you can imagine a tent with disabled kids feeding tubes , four ton of milk and wheelchairs is no mean feat . I was close to tears and everytime I called Elite the M/H sales people they did say as far as they were aware it would be on time . Still couldnt get rid of the niggle and worried even more after all they can only tell me what they are told . Had visions of staying here for weeks bored stiff with rotten english weather .Couldnt really book anything for example we would like to do the whole of the Canal Du Midi and then onto the Tarn Gorge followed by Beziere . In a M/H its easy in a tent ? no thanks cant do all that . Guess we are not spring chickens anymore . Anyway now so pleased have so much to look forward to and hats off to Autotrail . ;-) ;-) Link to comment Share on other sites More sharing options...
rolandrat Posted April 25, 2012 Share Posted April 25, 2012 I had a problem and whilst away I called in unannounced to the factory in Grimsby, I met Mark Atkinson the workshop after sales manager and told him what was wrong, although all his staff were tied up with work he went into another department and asked someone to look into the problem. They took my motorhome into the workshop and did the remedial work. Within 3 hours I was back on the road. That is what I call very good service and I am full of appreciation for Autotrail and their dedicated staff. What other manufacturer would go out of their way at such short notice or at all. Link to comment Share on other sites More sharing options...
michele Posted April 25, 2012 Author Share Posted April 25, 2012 I quite agree Actually I think thats why I never ever went back to Brownhills and thats why they didn't get my business again . One can become so big for ones boots that the little people don't matter ,its when you don't listen to the little ones that you come unstuck . So hats off again to Autotrail I'm most impressed with dealing with them . ;-) Link to comment Share on other sites More sharing options...
Keithl Posted April 25, 2012 Share Posted April 25, 2012 michele - 2012-04-25 6:30 PM Keith if I could work this website I would haha .. Michele, It's easy really, go to the top of the page and in the box headed 'Welcome, Michele' click on 'Control Panel'. Then the third box down is 'Location' and you will see your current message "Sold !!!!!! To that man". Simply overtype with your new message and press Submit at the bottom of the page. Keith. Link to comment Share on other sites More sharing options...
sean.clarke Posted April 25, 2012 Share Posted April 25, 2012 Makes me glad we also chose an Auto-Trail :-D Link to comment Share on other sites More sharing options...
michele Posted April 25, 2012 Author Share Posted April 25, 2012 Oops sorry keith , I can suck that egg :D thought you meant about a photograph which I am crap at ...Ok just for you :D Link to comment Share on other sites More sharing options...
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