Sandie Posted October 21, 2022 Share Posted October 21, 2022 Has anyone else experienced gas flow problems with Bessacar E410. We have fitted a New gas bottle but cannot get supply to our hob and oven. All taps are at on positions. Any suggestions gratefully receivrd Link to comment Share on other sites More sharing options...
Labby Posted October 21, 2022 Share Posted October 21, 2022 Is there a button on the gas bottle to regulator flexible pipe that needs pressing . or a button on the gas regulator that needs to be pressed in. Link to comment Share on other sites More sharing options...
Sandie Posted October 21, 2022 Author Share Posted October 21, 2022 Thankyou my Husband will take a look. At the moment we are in a field with torrential rain so will wait a while! Link to comment Share on other sites More sharing options...
Sandie Posted October 21, 2022 Author Share Posted October 21, 2022 Just stopped raining. There's a yellow button but won't move at all. Regulator looks new and this is attached to to van and not gas bottle. We only bought this Motorhome in July. Had Motorhomes for 17 years Gas worked initially but last time we were away in September the bottle supplied ran out....or so we thought! It wasn't full when we got it. Hence new bottle and nothing....totally stumped. Link to comment Share on other sites More sharing options...
Labby Posted October 21, 2022 Share Posted October 21, 2022 Is there a green? button on the hose that connects the gas bottle with the regulator Link to comment Share on other sites More sharing options...
Robinhood Posted October 21, 2022 Share Posted October 21, 2022 If you've changed the bottle and immediately haven't had a gas supply, then it is likely (assuming the supply is on at the bottle 😉 ) that the 'van is fitted with Truma's drive-safe or previous Secumotion system. If this is the case, as above, the most likely cause is that the "rupture protection" feature fitted at the bottle end of the pigtail (hose) has not been reset (changing the bottle should trip it). If there is a green button at the bottle end of the hose, hold it down for at least 10 seconds. If this doesn't fix the issue, then the regulator itself may also need to be reset, but the method will vary depending on which model is fitted. Link to comment Share on other sites More sharing options...
Sandie Posted October 21, 2022 Author Share Posted October 21, 2022 No there isn't anything like that. Have double checked gas supply to hob & oven that's on and the tap on regulator is open. Link to comment Share on other sites More sharing options...
Sandie Posted October 21, 2022 Author Share Posted October 21, 2022 Thankyou. My Husband will take another look. Link to comment Share on other sites More sharing options...
Sandie Posted October 21, 2022 Author Share Posted October 21, 2022 There is no green button at all. Only a yellow one which will not move . So from what you said we will need to reset the regulator. Can we do that or will it need to be done by someone professional. Thankyou both for helping. We have learnt so much over the years and worked out many problems that have arisen but this one really is stumping us. Link to comment Share on other sites More sharing options...
Labby Posted October 21, 2022 Share Posted October 21, 2022 It may be worth double checklng that the supply valve on the gas bottle itself is fully opened also is there any make/model details on the regulator that may help to identify it . Link to comment Share on other sites More sharing options...
Robinhood Posted October 21, 2022 Share Posted October 21, 2022 ...If it is a simple reset, then it shouldn't need professional intervention. Any method, however, will depend on the model of regulator you have. If it is relatively new, and if it is a single hose without the green rupture button, then there is a reasonable chance it is a simple Monocontrol regulator. Is it a dark squareish plastic unit, or the older round metal type? Link to comment Share on other sites More sharing options...
Sandie Posted October 21, 2022 Author Share Posted October 21, 2022 Its the older round metal type. Have taken photo the yellow button to the right cannot be moved. Thought this might be reset button but it is totally stuck Link to comment Share on other sites More sharing options...
Sandie Posted October 21, 2022 Author Share Posted October 21, 2022 Sorry! Yellow button can just be seen on left not right Link to comment Share on other sites More sharing options...
Robinhood Posted October 21, 2022 Share Posted October 21, 2022 ...whilst the new full Truma regs have a reset capability (including, according to the manual, the non-crash-safe ones!) I'm far from certain the GOK ones do have. I suspect the yellow "button" is in fact a safety relief point (with a small hole in it somewhere, possibly at the rear) and not designed to be depressed at all. Other than the obvious points of checking that all the taps are on, the bottle top wheel is on, and, of course, that the new bottle wasn't supplied empty, I'm out of ideas. Link to comment Share on other sites More sharing options...
Sandie Posted October 21, 2022 Author Share Posted October 21, 2022 OK. Thankyou for all your help. Yes all taps etc checked and double checked. At least we have an electric kettle and one electric plate on hob. So will have to wait until we get back to sort Once again to you both for your help. Link to comment Share on other sites More sharing options...
Labby Posted October 21, 2022 Share Posted October 21, 2022 Although GOK do do a crash safe regulator with a reset button yours looks like a standard one that does not have/need a reset button so the problem must be something else , ( possibly a faulty regulator ? ) sorry but I do not have any more ideas either. Link to comment Share on other sites More sharing options...
witzend Posted October 21, 2022 Share Posted October 21, 2022 28 minutes ago, Sandie said: Have taken photo the yellow button to the right cannot be moved. Thought this might be reset button but it is totally stuck Yellow button is to enable a pressure test if there's a green button it would be after this where pipe continues into van looking at the date stamp on the regulator it appears to be April 12 so would be worth changing anyway. To test if its blocked with gas on loosen the pipe van side of regulator Link to comment Share on other sites More sharing options...
Sandie Posted October 21, 2022 Author Share Posted October 21, 2022 Thankyou all again. Still in the middle of a field with torrential rain and howling gale. So will check van side of regulator tomorrow. And check if new gas bottle actually gas has in it too!! Link to comment Share on other sites More sharing options...
Derek Uzzell Posted October 21, 2022 Share Posted October 21, 2022 It might be useful to know when your motorhome was built as the Bessacarr E410 model was produced from as early a 2003 and as late as 2010. The gas regulator in your photo is a 'traditional' bulkhead-mounted Truma-GOK 30mbar product and the yellow 'button' (as red-arrowed on the 1st attached photo below and as Robinhood has mentioned) is a pressure release valve (PRV) and does not move. Gas may leak through the PRV (It's mentioned in this 2021 MHFun discussion) https://www.motorhomefun.co.uk/forum/threads/problem-with-a-truma-gas-regulator.250424/ due either to there genuinely being over-pressure in the gas supply or the regulator having developed a fault. There is no way to 'reset' this type of regulator. Some variants of this regulator do have a pressure-test point next to the On/Off lever (green-arrowed on attached photo) but the yellow 'button' on the regulator's main body is purely a pressure release valve. With the gas bottle turned on, CAREFULLY loosening the regulator's inlet-connection would prove whether gas was reaching the regulator from the bottle. If it is (as seems likely) retightening that connection and CAREFULLY loosening the regulator's outlet-connection (as witzend has suggested) would prove whether gas was satisfactorily passing through the regulator. If gas is reaching the regulator but not passing through it properly, the regulator will need to be replaced. Truma-GOK regulators of this type have a history of 'oiling up' as mentioned here https://www.truma.com/uk/en/camping-guides/problems-with-truma-gas-pressure-regulator#:~:text=Gas pressure regulator oiled up,-Gas pressure regulators&text=This is often caused by,LPG via the logistics chain. and even though your motorhome's regulator looks new, that won't give it immunity to a blockage. The regulator's year of manufacture should be identifiable from its label as shown on the 2nd photo below - this is a 2018 regulator. (It's perhaps stating the obvious, but if testing confirms that gas is reaching the regulator and successfully passing through it, then the problem lies further 'downstream'.) Link to comment Share on other sites More sharing options...
Keithl Posted October 21, 2022 Share Posted October 21, 2022 Have you checked inside cupboards and lockers for a gas tap or possibly even a manifold with several gas taps? It can be very easy to inadvertently knock a gas tap in a locker and turn it off! Link to comment Share on other sites More sharing options...
Hans Posted October 21, 2022 Share Posted October 21, 2022 Yes look for gas taps hidden. Link to comment Share on other sites More sharing options...
Tracker Posted October 21, 2022 Share Posted October 21, 2022 Having experienced regulator problems ourselves years ago we took to carrying a spare so when the original (when NOT if) failed I could swap it and Derek's coverage of this issue would be my first suspicion too. I used to carry a very small tub of diluted but strong washing up liquid or shampoo (smells nicer!) and a small brush so that I could just slacken joints by enough to see the bubbles form when the liquid was painted on a pressurised joint. It was good also for visibly ensuring no leaks elsewhere in the gas system. Link to comment Share on other sites More sharing options...
Sandie Posted October 21, 2022 Author Share Posted October 21, 2022 Listening to you all and checking and double checking everything think we will need a new regulator. The Motorhome is a 2005 reg. What is strange that it was working fine on our first trip and only had problems when gas ran out and new bottle put on. Once again thanks all for help and advice. Link to comment Share on other sites More sharing options...
Keithl Posted October 21, 2022 Share Posted October 21, 2022 Try another bottle before condemning the regulator then. Link to comment Share on other sites More sharing options...
Robinhood Posted October 21, 2022 Share Posted October 21, 2022 ...that's always assuming that the original bottle was indeed completely empty, and it wasn't a regulator failure that made it appear so... Link to comment Share on other sites More sharing options...
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