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2007 Citroen relay problem


Mark Wilkes

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Hi everyone please can someone help me as I am losing my mind. There is a grinding noise from the near side wheel so I have had the cv joint changed, its still doing it. The garage said it will be the top suspension joint, so that was changed and its still doing it. I took it back to the garage again today and they said they have checked it all and greased up the joints and surprise surprise it is still making a grinding noise. Has anyone any suggestions as to what it could be as its booked in again on Monday or what can I do about them failing to fix the problem. Thank you.
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May or may not be helpful as I know nothing about Citroen Relays........

 

I had a rumbling/grinding noise from the front nearside on my 2005 Benimar Ducato which turned out to be a failing wheel bearing.

Had it changed in a garage in Millau, France, who said it was common and knew what they were doing. (Cost about £260- 300?)

This was 4 or 5 years ago, and as I recall the noise was less on cornering than on the straight (probably due to the tapered bearings?)

 

I would have thought any garage worth their salt should be able to determine the cause of your rumbling?

 

Jeremy

 

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Wheel bearing? Maybe inaudible with no load when you rock or spin the wheel but does it vary according to steering lock or when rounding a bend in the road which loads/unloads the weight on one side?

It was not uncommon in 'the old days' for suspension to creak when dry and not creak when the bushes etc were wet - not a solution as such but maybe a pointer if it does it?

I doubt you have any recourse on payment unless the agreed contract was to cure the noise rather than replace specific parts - other than try another garage - possible one that specialises in commercial vehicles rather than cars.

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Hi Tracker. Thanks for the reply. I think it might be the wheel bearing as it sounds worse when my wife's wheelchair is in the campervan as it adds weight to the left side behind the passenger seat. It does sound worse on right hand corners. The agreement with the garage was to sort the grinding noise out and we have had the cv joint and the upper mounting done which has cost a lot and my concerns now are that did they need doing if it turns out to be the bearing and I can't see why they haven't checked for that first.
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Although I have, as an amateur, replaced many wheel bearings over the years I have never had to do one on a Sevel van so I don't know if they have any specific special needs or tools - somehow I doubt it so it should not be expensive if the mechanic knows what he is doing - especially a commercial vehicle specialist?

We had similar vans for many years and I do seem to recall the front wheel bearings being checked for excess slack at MOT time.

 

 

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Mark Wilkes - 2021-10-22 5:48 PM

 

Thank you Jeremy I don't think the garage are worth their salt but I will mention it to them when it goes in again on Monday.

I'd be taking it to another garage and asking this one for a refund of the labour charges as the work they done cured nothing

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As this link shows, there is a lot of online information and advice on vehicle wheel-bearing problems and how they may be diagnosed

 

https://tinyurl.com/yhnbumht

 

and these indvidual links are possibly as good as any.

 

 

https://www.eeuroparts.com/blog/how-to-diagnose-wheel-bearing-noise/

 

The noise a failing CV joint makes will normally differ from that made by a failing wheel-bearing and be more apparent when the vehicle is being tightly turned. And - based on Mark’s description - it’s hard to see the front suspension top mount causing the noise.

 

From the onset the wheel bearings should have been high on the list of prime suspects and (as was said in the previous thread about this) it would make sense to get a 2nd opinion about this issue.

 

This 2017 forum thread discussed the replacement of front wheel bearings of Ducato (X244) models

 

https://forums.outandaboutlive.co.uk/forums/Motorhomes/Motorhome-Matters/Replacement-Wheel-Bearings-on-a-Ducato/46705/

 

and other online comments suggest that the task is no easier for later Ducato X250 models (or for their Citroen Relay/Peugeot Boxer siblings).

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Thank you all again for your replies the van is booked in again on Monday and I will be suggesting that they look at the bearings and seeing what they say about replacing parts that it didn't need but I think they will say that they were in need of replacing and I can't prove that they didn't need it.
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If no fault is found with the wheel bearings get them to check the engine mountings on the side that the noise is coming from, as if the rubber in the mountings collapse you get metal to metal contact The other thing that needs to be checked is the front sub-frame to body tightness.
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Mark Wilkes - 2021-10-23 8:58 AM

 

Thank you all again for your replies the van is booked in again on Monday and I will be suggesting that they look at the bearings and seeing what they say about replacing parts that it didn't need but I think they will say that they were in need of replacing and I can't prove that they didn't need it.[/QUOTe]

go to another garage it round about £300 to replace bearing

 

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Mark Wilkes - 2021-10-23 8:58 AM

 

Thank you all again for your replies the van is booked in again on Monday and I will be suggesting that they look at the bearings and seeing what they say about replacing parts that it didn't need but I think they will say that they were in need of replacing and I can't prove that they didn't need it.

It's quite possible that the garage does not have the equipment and are working around it in hope of a cure. From memory it needs a high power press and specific dies to change the wheel bearing. Mine was done at a commercial vehicle garage and was pricey.

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Hi all, the van went in again today and they replaced the top suspension mount again and said they have driven it and all is good. I got in the van drove half a mile and could still here the noise. My wife came out in the van and recorded the sound and sent it to them on their Facebook page and we are now waiting to see what they say. I know the garage is as frustrated as we are but it still doesn't explain the problem.
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Tracker - 2021-10-22 9:33 PM

I do seem to recall the front wheel bearings being checked for excess slack at MOT time.

 

The modern ones can be noisy without any excess slack.

Last front wheel bearing I changed had no discernable play -

and I thought the noise was coming from the rear :$

I inly established it was the front wheel bearing making the noise when I spun the wheel with an angle grinder held against the tyre.

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Mark Wilkes - 2021-10-26 6:57 AM

Hi John52, they say the nearside(where the noise is) wheel bearing is ok but the offside one will need changing in time ? ? ?

Mark, are you a member of RAC or AA (or any other motoring organisation that could give you access to an automotive engineers report) - ideally before the van goes back to the garage again?

 

Is the garage a Citroen authorised workshop, preferably for commercial vehicles? If so, they should be able to call in a Citroen technical adviser to assist diagnosis. I just have the uncomfortable feeling, from what you say, that they are indulging in discovery learning at your (I assume considerable) expense. I also assume that the "failed" parts will have already been disposed of, so will not be available for inspection to verify that they actually justified replacement?

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Hi Brian. its just a local garage, one of many round here. I agree the parts will be long gone. The van is back in on Thursday morning but if I get the usual answers from them then I will look into the RAC as we are with them and see how much it will be to ask them for a report.
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